Customer Service Microsoft Office

Jamie Alves-Ferreira

** ********** ******

Woodbridge, Ontario

L4H 2A6

C: 416-***-****

CAREER OBJECTIVE

Responsible and challenging positions that will expand my knowledge and

offer me opportunities for personal and professional growth in the Business Field

Summary of Qualifications

Good customer service skills

Ability to work well under pressure

Excellent communication skills

Fluent in Portuguese (oral)

Self-motivated and able to function independently and in a team environment

Hard-working, loyal and dependable

Computer literate (Microsoft office, excel, publisher, and power point)

Punctual, Organized, and Responsible

Excellent Business Mindset

EMPLOYMENT HISTORY

Vaughan Citizen February, 2010-December, 2015

Newspaper Delivery Person

Organize and put together newspaper with flyers on a weekly basis

Deliver completed newspapers to 3 different streets (approximately 200 houses)

Atmosphere: FGL Sports Ltd October 2014-Present

Part-time Sales Associate & Cashier

Con-Drain Group July 2014-August 2014 (Summer Job)

Labour Assistant (Full Time Summer Position) July 2015-August 2015 (Summer Job)

May 2016-August 2016 (Summer Job)

EDUCATION

BBA Undergrad Degree (To be completed in: April 2019)

York University- Schulich School of Business

Ontario Secondary School Diploma (June 2015)

St. Jean de Brebeuf Catholic High School

ACCOMPLISHMENTS

1.Platinum Honor Roll (2011-2015)

2.Portuguese Cultural Club of Vaughan Scholarship (May 2015)

3.Ontario Scholar Award (June 2015)

4.Business Studies Certificate of Achievement (June 2015)

5.NETA Showcase Finalist in School competition

EXTRA-CURRICULAR ACTIVITIES

Board of Directors for Portuguese Cultural Club of Vaughan (January 2015-present)

Member of Portuguese Folk Dancing Club (September 2014-present)

Member of York Marketing Association

Member of York Sports and Business Association

Member of Schulich Ambassador Program

Part-time Math Tutor (September 2015-present)

Research Assistant for Management Department at Schulich School of Business

oConduct Research on Various topics regarding First Year Management Students

References Available Upon Request

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