Customer Service Accounts Payable

TRACY L. FARAONI

***** ***** ******** *****, ********, Michigan 48185

734-***-**** (Cell phone); ********@*****.***

CAREER SUMMARY

Experience in customer service, accounts receivable, accounts payable, billing and collections, sales coordinator, material coordinator, and accounting clerk positions in automotive and insurance industries.

EXPERIENCE

03/2015 to 07/2015, Yazaki North America, Material Coordinator (Contract)

Checked past due service parts in Covisint database (Ford Customer Service Division)

Checked current inventory on service parts in JD Edwards system

Checked Ford’s firm requirement and forecast schedule

Worked with production plants when parts would be produced and shipped to Ford

09/2013 to 02/2015, Yazaki North America, Sales Coordinator (Contract)

Worked with customer buyers, account managers, plant personnel to update purchase

orders to match quote prices in SAP

Resolved purchase order pricing and quote pricing issues in SAP

Resolved invoice pricing discrepancies

Tracked Request for Quotes (RFQ) and prepared capacity uploads

Helped management reduce account receivables

Trained new employee on job responsibilities and procedures

03/2013 to 04/2013, Corporate Accounting Services, Accounting Assistant (Seasonal)

Entered client financial information

01/2013 to 01/2013, USUI Corporation, Accounting Assistant (Contract)

Entered January through December 2012 monthly journal entries for 4 plant divisions in SAP

01/2012 to 03/2012, Detroit Diesel, Accounts Payable Coordinator (Contract)

Entered 1000+ invoices monthly after matching purchase order with shipper

Performed check runs bi-weekly

Processed travel and expense reports for senior management

Responded to vendor inquiries on short payments

Reconciled vendor account statements and resolved past due invoice issues

08/2006 to 02/2008, Visteon Corporation, Billing Analyst (Contract)

Invoiced customers on prototype parts, tooling, and engineering services

Entered invoices into Ford Mics software system after reviewing purchase orders and shippers

Worked with account managers, collection analysts, and plant personnel to resolve past due issues

Worked with credit department on setting up new customer accounts

Processed month-end journal entries

Trained new employee on job responsibilities and procedures

10/2005 to 02/2006, TRW Automotive, Accounts Receivable/Payable Specialist (Contract)

Managed accounts receivable and accounts payable on a monthly basis

Billed external customer sales for prototype parts shipped daily

Contacted various automotive accounts payable departments on past due invoices

Accessed Ford, GM, Chrysler portal accounts and applied cash payments to invoices

Processed month-end journal entries and monitored intercompany balances

09/2000 to 05/2005, Broadspire Services, Billing and Collections Specialist

Managed accounts receivable on a monthly basis

Invoiced customers daily, weekly, monthly

Resolved customer billing and account discrepancies

Monitored payment schedules on past due invoices

Successfully reduced accounts receivables over 60 days

06/1998 to 08/2000, Ishikawa Gasket America, Staff Accountant

Maintained general ledger accounts on a monthly basis

Contacted GM, Ford, Chrysler and other automotive customers on past due invoice issues

Prepared financial reports to compare actual to budget numbers on a monthly basis

Processed month-end journal entries

04/1995 to 03/1998, Key Plastics, Accounts Payable and Accounts Receivable Specialist

Maintained accounts receivable and accounts payable monthly

Contacted Ford, GM, Chrysler and other automotive customers on past due invoices

Resolved past due invoice issues

Assisted management on month-end closings

EDUCATION

Bachelor of Science in Administration - University of Michigan – Dearborn

COMPUTER SKILLS

Microsoft Office, Outlook, SAP, JD Edwards, Oracle, AS400, QAD, PeopleSoft, Sharepoint

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