Erica L. Gomez 832-***-**** acwssv@r.postjobfree.com

Qualifications

An industrious dependable problem solver possessing years of administrative experience and is able to learn new skills quickly.

Highly focused worker able to create and produce with attention to detail.

Demonstrated ability to learn any new protocols and job skills quickly.

Communicates well with co-workers, vendors, talent, and clients.

Brings new ideas and solutions to tasks when appropriate.

Reliable, flexible, affable, experienced.

Work Experience

Friendswood Healthcare Center July 2015-Current

Licensed Nurse Aide: Assist residents in grooming, dressing, transfer to and from appropriate chairs, feed, take to activities, keep record of ADL’s in Point Click Care System.

Village On The Park January 2015- June 2015

Caretaker: Assist resident in dressing, take to activities, and keep record for the family members of daily activities.

The Methodist Hospital August 2014-January 2015 Food Service Assistant: Deliver carts to assigned floors, document time of arrival and departure.

Farmers Insurance April 2012- June 2014 Licensed Customer Services Representative: Greet customers and quote them for home, renters, auto, life, TWIA and Flood insurance. Verify HDR/CR, Occupation, Accidents, DWI’s, and assessing High Risk Drivers. Marketing, New Business, Retention/Renewals (keep current customers), keeping up with cancellations, reinstating canceled policies, and making sure all calls are getting done with urgency.

Fred Loya Insurance January 2012 – April 2012 Licensed Customer Services Representative: Greet customers and quote them for auto insurance in the office as well as on the phone. Verify HDR/CR, Occupation, Accidents, DWI’s, and assessing High Risk Drivers. Marketing, New Business, Retention/Renewals (keep current customers), keeping up with cancellations, reinstating canceled policies, and making sure all calls are getting done with urgency. Inspect and take photos of vehicles. Upload all necessary documents and photos associated with the sell.

Zions Bancorporation June 2011 - October 2011

Lock Box Specialist IV: Customer service Quality Control, retrieval of documents, and delivery of documents to proper department. Verify, process, and file 3rd party vendor invoices for payment for various companies.

Residential Services, LP September 2006 - May 2011 Abstracter/Document Retriever: Research properties, document retrieval online for various counties, as well as picking up and delivering certified documents from various counties, verifying tax payments via phone, scanning, filing, faxing, preparing timesheets, and accounts payable.

Perry’s Grill & Steakhouse March 2003 - October 2006

Server/Cashier: Prep food, wait tables, take call-in orders, daily inventory count, customer service, and clean/set up for following business day.

Education

Aides for Home & Healthcare Services 2015, San Jacinto College South 2008-2010, Houston Allied Health Careers 2004-2005, Tegler Career Center 2001

Skills: Microsoft Word, Excel, PowerPoint. Self-starter, prioritizing, highly organized, detail oriented, hard worker, punctual, management skills, quick to learn new skills, work independently as well as work well with others.

*References available upon request.

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