Shirley J. Roberts - **** Benton St. - Lakewood, Colorado, 80214
303-***-**** - *************@*****.***
ACCOMPLISHMENTS
CREATED Files, Document Management Systems, Training Materials, Office Procedures Manuals, In-House Organs (Newsletters, Bulletins, Flyers).
ESTABLISHED Word Processing Centers, Records Storage/Management Centers, File Systems, Operational Guidelines, Industry-Specific Libraries.
MANAGED Document Control Projects (Organization, Packaging, Inventories, Shipments to Archives), Records Management Centers, Word Processing Centers.
TRAINED Clients/Students/Users in Industry -Specific and Generic Software Applications (Legal Data, Student Management, Word Processing).
EDUCATION
BA – Metropolitan State College: Journalism/Business Communications – 3:67 GPA
AAS – Aims Junior College: Business/Secretarial Science – 3:00 GPA
Emily Griffith Opportunity School: 296 Hours - Data/Word Processing – 3.00 GPA
89 Hours – Resolution Trust Company: Applications/Data Processing – Certificates
24 Hours - Daniels College of Business (DU): MicroSoft Applications – Certificates
SKILLS
Legal Experience:
Senter Goldfarb & Rice, LLC: (07/10-09/16);
Charles Lilley & Associates, PC: (08/07-01/08)
Receptionist/Front Desk Management/Legal Assistant
Filing Preparation/Management, Trial Exhibit Preparation, Open/Close Files, Scanning, Maintaining Files in All Practice Areas;
Lexis Nexus/ICCES Retrieval, PACER, Research, Index Print;
Mail Preparation (Incoming/Outgoing), Distribution, UPS, Federal Express;
Office Services, Meeting Preparation/Clean Up, Kitchen Maintenance, Office Maintenance, Supplies/Inventory, All Tasks as Needed.
Administrative Skills:
Calendar management, Appointment Setting, Events Management, Scheduling, Travel Arrangements;
Client/Customer Service, Problem Resolution;
Conference Center Maintenance, Facilities, Kitchen Management;
Data Entry (alpha/numeric);
Database Management, Spreadsheet Management/Maintenance;
Document Management, Fax Management, Filing, Reproduction, Scanning;
Document Preparation, Word Processing (Typing Speed Approximately 60 wpm
Database Management, Spreadsheet Management/Maintenance;
Equipment Maintenance, Service Management;
Mail Management Services, Courier Services, Federal Express, Incoming/Outgoing, Packing, Shipping;
Telephone Service Management (multi-line);
Office Services, Facility Maintenance, Inventory/Supply.
Computer Literacy:
Database Experience, Records Management functions, Worldox;
Internet Research, Search Functions, PACER, ICCES;
Microsoft Applications: Outlook, Word.
VOCATIONAL HISTORY
Senter, Goldfarb & Rice, LLC: Receptionist/Office Assistant - 07/10 - 9/16
Laid off/position abolished due to conversion to digital systems.
Receptionist/Office Assistant/File Clerk
Scanning, File Preparation/Maintenance
Perform Search Functions Using ICCES & PACER
Charles Lilley & Associates, PC: Administrative Assistant - 08/07 – 01/08
Position abolished when partnership dissolved.
Administrative Assistant/Legal Assistant
Prepare/Maintain Client Files
Resolve Client Problems As Applicable
Gray Line Worldwide: Administrative Assistant - 03/06 – 07/06
Position abolished due to lack of work.
All Standard Office Functions
Client Service/Trip Planning/Refunds/Payments
Prepare Brochures/Travel Itineraries
Collawn R.E.Sources: Administrative Assistant: 12/04 – 03/06
Laid off when company reorganized.
Assistant Property Manager for Main Facility
Maintain All Client Files/Payment Vouchers/Parking Passes
Automotive Records Maintenance for Company Fleet
University of Denver: Assistant to Department Chairman - 09/02 – 02/04
Left to pursue other opportunities
All Standard Office Functions/University Policy Support
Prepare Semester Curriculum Files
Maintain Client Accomplishment Files/Advise on Status
ASRC Corporation: Information Specialist - 12/00 – 12/01
Contract not renewed.
All Functions Necessary to Maintain Integrity of EPA Files
Established File Systems/Forms
Data Collection/Input/Database Management
LaBat Anderson, Inc.: Information Specialist III & Records Management Specialist II - 06/96 – 11/00
Contract assumed by ASRC Aerospace Corporation.
All Support Functions for SuperFund Records Center of EPA
Developed Procedures/Protocol During File Conversion to Scanning Methods
Database Maintenance for In-House/Public Records
Southwest Harvard Group: Data Entry/Review Technician - 05/95 – 05/96
Contract not renewed by FDIC.
Conversion of Files/Data from RTC To Private Contractor Forms/Database
Prepare Records for FDIC Archive
Created Spreadsheets for Cataloging Documents From Closed Institutions
Resolution Trust Corporation: Legal Information Technician - 07/91 – 05/95
Corporation dissolved at mandated sunset date
Managed Documents/Document Entry for Oversight of Contract Law Firms
Wrote Training Documents for Contract Law Firms
Database Entry of Time/Performance of Contract Law Firms