Nasha C. Rhone

** ****** ***** • Bristol, CT ****0 • 860-***-**** • acwsqp@r.postjobfree.com

Professional Profile:

•Over 10 years of experience in Property Management managing both Commercial and Residential properties, with emphasis on Budgetary Constraints, Financial Responsibility, Compliance Adherence and Customer Service.

•Experienced with Contractual Obligations set forth by the US Department of Urban Housing (HUD), Community Block Grants, Tenant Relations, Supportive Housing “Turn around” Properties, Multifamily Housing, and Corporative Housing. Experienced and Lead project delivery of <100k resources/team (typically smaller teams of 15-20) providing project guidance and direction to achieve project goals.

Experience:

3/2014-11/2015 CBRE- Cigna Account -Bloomfield, CT

Assistant Facilities Manager – 827,000 square feet of commercial office space

•Oversees and/or coordinates maintenance/repair work assignments performed by technicians, vendors and contractors performing building maintenance such as landscaping, and janitorial work.

•Responds to client inquires and complaints. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction.

•Performs facilities inspections and prepares reports for Senior Leads

•Coordinates and assisted with managed moves within the facilities.

•Works with finance team in preparation of operating and capital budgets. Correcting errors founds during financial evaluations and reviews periodic reports including financial forecasting, and explains variances. Processes invoices and ensures proper cost center coding and manages vendor relationships; trains vendors on work order and billing procedures.

•Strong negotiating skills

•Strong organizational and analytical skills

•Ability to understand and carry out general instructions in standard situations.

•Tracks progress of each project within the facility against goals, objectives, approved budgets, and approved timelines and reports status and variances.

•Creates action plans to meet objectives, budget and schedule.

•Secure Client approvals, and assists in issuing change orders. Assesses change requests to determine impacts to scope, budget, schedule, quality and risk with management support.

•Implements communication plan for meetings and written reports/meeting minutes to keep client and project resources informed.

2011-2014 KONOVER RESIDENTIAL CORPORATION- Waterbury, CT

Property Manager

Residential Property Management

• Directly responsible for the day to day operations of 75 subsidized units

• Preparation of annual budget/pro forma, approve payables and receivables, variance rpts

• Maintained 100% occupancy and 5% resident delinquencies

• Directly responsible for all unit inspections move in’s/move out

• Responsible for all resident annual recertification’s

• Directly responsible for HAP submittals, EIV compliance, TRACS submissions

• Handling of all resident requests or complaints

• Responsible for interviewing and hiring all property employees

Nasha C. Rhone

pg2 52 Patton Drive • Bristol, CT 06010 • 860-***-**** • acwsqp@r.postjobfree.com

FAITH ASSET MANAGEMENT, LLC.-East Hartford, CT

2007-2011 Regional Property and Compliance Manager/Property Manager/Tenant Coordinator

HUD Market/Subsidized/236 Cooperatives/Commercial

Responsible for the oversight of 556 units throughout Connecticut

• Renewal of Housing Assistance Payments Contracts-OCAFS/Budget Based Increases

• Responsible for reviewing TRACS errors and submitting HAP Requests

• Oversaw Day to Day Operations of Property Administrators/Maintenance Technicians

• Recertification’s/Ensuring files are maintained within HUD Compliance

• Management Occupancy Review preparation for multiple sites (MOR)

• Capital Repairs/Overseeing Maintenance Department/REAC’s

• Maintained a 5% delinquency and vacancy working with Site Managers

• Developed Training on Software for Site Administrators

2004-2007 NORTHLAND INVESTMENT CORPORATION-Hartford, CT

Tenant Coordinator -292,000 square feet of Commercial Real Estate

Commercial Property Management

• Manage office equipment and supplies

• Assist with Budgeting and Reforecasting

• Timesheets/Payroll

• Tracking of Insurance Certificates for Properties

• Service Agreements/AIA Contracts

• Bi-weekly Delinquencies Reports

• Meticulous Organizational and Time Management skills

• Excellent interpersonal communication and networking skills

• Tenant Issues/Calls/Memorandums/ Notification

Education:

POST UNIVERSITY – Waterbury, CT

Anticipated graduation Masters of Business Administration- MBA

2006 SPRINGFIELD COLLEGE - Springfield, MA

Bachelor of Science Degree: Human Services

Additional Skills/

Certifications:

Certified Occupancy Specialist - COS

Site-Based Budgeting Specialist-SBB

Licensed Real Estate Agent- CT, RI

Notary Public-CT

Fair Housing Training

Bookkeeping

Onesite – Housing Software

Management Plus – CRM Software

Excel/PowerPoint/Prezi/Word-Proficient

Groups/Associations/

Affiliations:

Greater Hartford Realtors (GHRA)

Young Networking Professionals (YNG)

Women in Business (SBWIB)

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