Rodney Warfield

**** ****** ****** • Philadelphia, PA 19139 • 215-***-**** • acwsjc@r.postjobfree.com High-Achieving HVAC Professional with Management Experience High-achieving HVAC and natural gas professional with 15+ years of experience leading major installation and repair operations. Managed the maintenance and repair of natural gas appliances and oversaw the inspection of complex equipment. Recognized for developing and implementing effective strategies to increase productivity. HIGHLIGHTED PROFESSIONAL EXPERIENCE

PHILADELPHIA GAS WORKS – Philadelphia, PA 1989 - 2016 Field Supervisor, Field Services • 2010 - 2016

● Managed, trained, and led a team of 10+ workers while overseeing major field operations for street emergencies.

● Oversaw the inspection and testing of all equipment in order to maintain the safety of staff and facilities.

● Tactfully handled customer problems and complaints in a prompt manner while delivering excellent customer service.

● Addressed work problems and enhanced processes by performing routine quality control inspections and audits.

● Reduced the potential for unforeseen risks and ensured proper completion of work by monitoring the work of employees and contractors.

● Recognized for developing and implementing effective strategies to increase productivity and enhance efficiencies.

Field Service Technician • 1 989 - 2010

● Managed the maintenance and repair of natural gas appliances for 20+ buildings per week while maintaining compliance to company policies and safety practices.

● Expertly inspected facility properties to minimize safety hazards and ensure customers were adhering to local, state, and federal regulations.

● Responded promptly to emergency situations related to carbon monoxide, fires, and natural gas leaks.

● Received accolades from management and customers for strategically solving complex problems while delivering high-quality service.

● Delivered comprehensive training to new hires on the overall policies and procedures of the company. ADDITIONAL EXPERIENCE

Aircraft Welder, D allas Airmotive, Inc., Millville Municipal Airport – Millville, NJ Sheet Metal Welder, T rico Metal Products, Inc. – Willow Grove, PA Flight Engineer/Staff Sergeant, United States Air Force Reserve McGuire AFB, NJ CERTIFICATION, EDUCATION, AND PROFESSIONAL DEVELOPMENT WEST PHILADELPHIA SKILLS INITIATIVE Philadelphia, PA

● NCCER Carpentry Level 1 Certification (2016)

● OSHA 10 Certification ( 2016)

PHILADELPHIA GAS WORKS Philadelphia, PA

● Gastite Certification (2006), Universal EPA Certification (2006), TracPipe C ertification (2009) NORTH AMERICAN TECHNICAL EXCELLENCE Philadelphia, PA

● Gas Furnace Certification – Service Tech/Installation Tech ( 2008) Diploma Brightwood Career Institute, – B roomall, PA

● HVAC Certification (2007)