Project Planner

Ryan Zack, Page *

Mobile: 330-***-****

Email: *********@*****.***

Ryan H. Zack

SUMMARY

Natural leader with in-depth experience working with project teams, managing company-driven timelines/priorities, and achieving initiatives, within multiple industries. Within each given position, exceeding standards and best practices, leaving residual value. Strongest in customer service, analytical problem solving, communication and organization. Project Planner

Sunrun Solar

Feb. 2016- Present

PROFESSIONAL EXPERIENCE

Complete introductory calls to customers, project updates, production verification and process change orders

Gain customer approval of plans, facilitate HOA approval, and communicate interdepartmentally

Manage multiple projects simultaneously, while ensuring deadlines and deliverables are met Property Manager

April 2014 – Oct. 2015

Facilitated all construction and maintenance projects for several houses; completed goals/deliverables on-time and efficiently

Developed and maintained relationships with tenants, independent contractors/vendors and property owners – encouraged communications between all parties

Supported cost-saving and development initiatives of delivery, as well as process improvements for properties

Managed all on-site visits and conducted quality control for work performed Bid Processor

ServiceLink Field Services, a Black Knight Company Jan. 2014 – April 2014

Assured accuracy and quality of work from the field, reviewing bids and inspection results

Utilized multiple client systems of record, adhering to best practice guidelines for all supported clients

Liaised between clients, team members, contractors and inspectors to assure accurate and timely results of work to the field are updated via client system of record

Supported and maintained investor and client mandates Ryan Zack, Page 2

Surgical Support

Cleveland Clinic

June 2012 – Jan. 2013

Facilitated and assisted with the admission and discharge process of patients, including transporting patient belongings, arranging patient transportation, and completing all necessary documentation

Cleaned patient rooms and other assigned areas daily. Performed daily inventory to ensure supplies are accurately stocked for distribution. Maintained equipment in clean, working condition

Assisted in any way the surgical teams deemed necessary and in a timely manner Sales Associate

Natural Health Food and Barbell Center

July 2005 – Aug. 2009

Organized and inventoried all stock; maintained excel spreadsheets tracking inventory, current orders, back and pre-orders; Maintained and promptly reported personal time each day for payroll records

Sorted and organized new hire applications; assisted with interview process

Utilized Photoshop to design store advertisements; contacted and placed advertisement with local newspapers; Posted advertisement on the store website as needed keeping all information relevant

Posted advertisements on the store website as needed keeping all information relevant

Recorded call in orders, solved equipment issues quick and efficiently, and scheduled maintenance based on customer needs

Thorough and specific customer service based upon customer lifestyle; customer satisfaction imbedded into everyday work ethic; built fitness equipment on site and delivered upon completion to customer home

Secured and closed store; finalized tasks for the day and cleaned/stocked the floor Youngstown State University

EDUCATION

Completed 50 semester hours consisting of Business courses, as well as Health and Human Services courses

Ongoing professional studies

Software Proficiencies

TECHNICAL SKILLS

Microsoft products – Outlook (Office 365), Office Suite, OneNote

Editing software – Adobe Acrobat, Adobe Photoshop, Sony Vegas

Tracking/Data entry software – SharePoint and Salesforce Technical Skills

13+ years home repair/construction experience, welding and engineering technology workmanship awards.

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