Meegan E. Grazan
Elizabethtown, PA 17022
717-***-**** ********.*.***@*****.***
Qualifications Summary
Clerical Support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:
Customer Service & Relations Office Equipment Operation
Word Processing & Typing Telephone Reception
Computer Operations Problem Solving
Filing & Data Archiving Dictation Operation
Experience Highlights
Virtual Transcriptionist
Prepared virtual transcriptions for legal trials.
Successfully adhered to various strict deadlines.
Clerical Support
Performed clerical support functions for the attorneys and investigators of a state government office. Coordinated and managed multiple priorities and projects.
Provided clerical support functions for the employee relations office of a major tourist attraction.
Scheduled appointments and maintained accurate, up-to-date confidential investigative files.
Provided telephone support and provided inquires to the correct offices within the state government office.
Organized and wrote an employee newsletter for a major tourist attraction.
Assisted with the Investigative Report on Sexual Harassment and Sexual Misconduct at the State Police within a state government office.
Performed dictation/transcription operation for attorneys and investigators of a state government office.
Capable of typing 65 Words per minute.
Customer Service & Reception
Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.
Assisted with new employee orientation.
Assisted with job fair events; managed customer relations and provided exemplary service to all customers.
Security Officer
Demonstrated ability to adhere to security procedures and protocol.
Successfully adhered to various strict deadlines.
Assisted fellow security officers in emergency procedures.
Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.
Experience Highlights
ADMINISTRATIVE PERSONNEL/SECURITY OFFICER
Allied Universal Security Services; Hershey, PA
(January 2012 – present)
VIRTUAL TRANSCRIPTIONIST
Deposition Services, Inc; Rockville, MD
(May 2009 – July 2009)
CLERK TYPIST 2
Commonwealth of Pennsylvania
Office of Inspector General; Harrisburg, PA
(March 2001 – February 2006)
EMPLOYEE RELATIONS INTERN
Hershey’s Chocolate World; Hershey, PA
(October 2000 – May 2001)
Education & Training
Middletown Area High School; Middletown, PA (1996-2000)
Computer Applications 1 & 2
Office of Inspector General; Lancaster, PA (2001)
Workplace Safety
Allied Universal Security Services (2012, 2014, 2016)
CPR & First Aid Training
Workplace Violence
Preventing Discrimination & Harassment
References available upon request