Meegan E. Grazan

** ****** ****, ***. ***

Elizabethtown, PA 17022

717-***-**** acwses@r.postjobfree.com

Qualifications Summary

Clerical Support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Capabilities include:

Customer Service & Relations Office Equipment Operation

Word Processing & Typing Telephone Reception

Computer Operations Problem Solving

Filing & Data Archiving Dictation Operation

Experience Highlights

Virtual Transcriptionist

Prepared virtual transcriptions for legal trials.

Successfully adhered to various strict deadlines.

Clerical Support

Performed clerical support functions for the attorneys and investigators of a state government office. Coordinated and managed multiple priorities and projects.

Provided clerical support functions for the employee relations office of a major tourist attraction.

Scheduled appointments and maintained accurate, up-to-date confidential investigative files.

Provided telephone support and provided inquires to the correct offices within the state government office.

Organized and wrote an employee newsletter for a major tourist attraction.

Assisted with the Investigative Report on Sexual Harassment and Sexual Misconduct at the State Police within a state government office.

Performed dictation/transcription operation for attorneys and investigators of a state government office.

Capable of typing 65 Words per minute.

Customer Service & Reception

Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.

Assisted with new employee orientation.

Assisted with job fair events; managed customer relations and provided exemplary service to all customers.

Security Officer

Demonstrated ability to adhere to security procedures and protocol.

Successfully adhered to various strict deadlines.

Assisted fellow security officers in emergency procedures.

Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.

Experience Highlights

ADMINISTRATIVE PERSONNEL/SECURITY OFFICER

Allied Universal Security Services; Hershey, PA

(January 2012 – present)

VIRTUAL TRANSCRIPTIONIST

Deposition Services, Inc; Rockville, MD

(May 2009 – July 2009)

CLERK TYPIST 2

Commonwealth of Pennsylvania

Office of Inspector General; Harrisburg, PA

(March 2001 – February 2006)

EMPLOYEE RELATIONS INTERN

Hershey’s Chocolate World; Hershey, PA

(October 2000 – May 2001)

Education & Training

Middletown Area High School; Middletown, PA (1996-2000)

Computer Applications 1 & 2

Office of Inspector General; Lancaster, PA (2001)

Workplace Safety

Allied Universal Security Services (2012, 2014, 2016)

CPR & First Aid Training

Workplace Violence

Preventing Discrimination & Harassment

References available upon request

Contact this candidate