Michael E. MILLER
**** ***** ***** *****, ***********, SC 29485 843-***-**** ***********@*****.***
Summary
Detail-oriented and organized Data Entry Assistant extensively trained in spreadsheets, transcription, word processing and desktop publishing.
Highlights
Time management
Spreadsheet management
Computer-savvy
Strong problem solver
Types an average 70 wpm
10-Key proficiency
Order processing
Microsoft Office proficiency
Meticulous attention to detail
Results-oriented
Self-directed
Excellent communication skills
Education
B.S. COMPUTER SCIENCE SUMMER 2018 PARK UNIVERSITY
Major: Computer Science emphasis on Networking and Security
Skills & Experience
MANAGEMENT
Coordinated and supervised the loading and offloading of various types of cargo from multiple locations all over the world.
CUSTOMER SERVICE
Consulted numerous customers on information pertaining to a variety of products and services.
5 years’ experience with customer service.
DATA ENTRY AND WORD PROCESSING
Compiled and updated thousands of flying hours and achievement records for Air Force personnel.
Experience
AIRCRAFT LOADMASTER USAF RESERVES JULY 2012 - PRESENT
Supervise on-loading and off-loading of cargo and passengers
Responsible for the safety of all crew and passengers
MAINTENANCE TECHNICAN FOGEL SERVICES JULY 2016 - PRESENT
Performed routine maintenance of air conditioner units.
Adjusted air flow for customer’s homes
GEODETIC TECHNICIAN SCDOT DECEMBER 2014 – NOVEMBER 2015
Performs routine to moderate technical duties, such as mapping, traffic data collection, plan data reduction, traffic/transportation planning, highway design, surveying, construction, inspection or materials research and testing
Updated and observed materials and supplies needed for contracts and construction projects.
PRODUCT MERCHANDISER AND COUNSELOR SCOTT’S MIRACLE GROW SEASONAL
Stock shelves of product in multiple stores including Lowe’s and Home Depot. Counseled customers with product knowledge.
CUSTOMER SERVICE SPECIALIST II BEST BUY AUGUST 2007 – JUNE 2008
Served customers by providing product and service information, resolving product and service problems. Handled returns as well as customer records by updating account information.