Management Customer Service

Ben D. Oluwole-Johnson

***** *. ******* ***** *****, Illinois 60417 708-***-****

*******@*****.***

An executive level professional with 30 years experience in large public and private sector organizations with a special focus in finance, operations management and business administration.

EDUCATION

M.B.A. Keller School of Management, 1980

B.S.B.A. Roosevelt University, 1976

PROFESSIONAL EXPERIENCE

Consultant 10/2008-Present

Benol Management & Development Co.

Chicago, Illinois

Consults with Governmental entities on strategies to attract domestic and

International investments.

Trains employees on investment evaluation and assessment methods.

Holds seminars on negotiation and public, private partnership strategies.

Serves as liaison between investors and governmental entities.

Serves as lead investment negotiator for governmental entities.

Conducts management and financial seminars for clients.

Holds seminars and conducts training programs on leveraging community economic development projects

Deputy Comptroller/Stimulus Czar 3/2005-10/2008

Cook County Bureau of Finance, Cook County, Chicago, Illinois

Assisted the Comptroller in directing and coordinating the County activities concerned with financial administration, general accounting, employee business services and financial and statistical reporting.

Assisted the Comptroller in directing the auditing, revision and settlement of all County credit and debit accounts; supervision of the County’s books and records of accounts that reflect receipts, disbursements, assets, liabilities and financial position.

Liaison for advising the Cook County Board of Commissioners, President and Chief Financial Officer on desirable fiscal operational adjustments and changes due to tax revisions.

Lead role as Cook County Economic Stimulus Czar, coordinating and managing all of the County federal submissions and fiscal management accountability. Secured over $500 million in stimulus funds for county entities.

Provided overall operations management of The Comptroller’s office, including the delivery of services; formulation of operational policy, including enforcement of policies and procedures; as well as, manage and supervise subordinates performing administrative and operational functions. Increased operational efficiency by 63%.Reduced employee absenteeism by 75%.

Evaluated accounting and departmental business service procedures to plan methods for insuring efficiency, reduction of costs and expediting workflow. Reduced voucher processing time by 75%.

Recommended to the Comptroller concerning means of reducing County operating costs and increasing revenues, based on knowledge of market trends, financial reports and governmental operating procedures. Reduced operating costs by 73% and invest yield by 45%.

Chief Operating Officer

Acting Deputy Executive Director 1/2003 – 03/2005

Housing Authority of the County of Cook (HACC),

Turnstone Property Management Services

Chicago, Illinois

Served as financial expert for the HACC and advised Chief Executive Officer on all financial matters and assured the solvency and economic health and vibrancy of the agency.

Administered financial controls and procedures as well as preparation of all budgets and financial reports. Responsible for the accounting, budgeting, auditing functions and general fiscal integrity of the federal funds for the agency. Increased operational efficiency by 71%.

Provided the compliance coordination and preparation of all submitted reports and statistics required by those federal, state and local entities. Reduced report generation and turnaround time by 43%.

Advised Chief Executive Officer of new and proposed federal, state or local laws, regulations and guidelines that may affect the HACC. Proposed new policies, procedures or changes for review and approval as such .Increased client enrollment in the programs by 33%.

Represented the Chief Executive Officer and the company at various official functions and meetings where department and division policy, priorities and other high level matters are to be considered.

Managed effective oversight of HACC buildings, grounds, facilities, equipment, supplies, finance records and documents. Reduced operating costs and expenses by 41%.

Supervised the department heads of the HACC programs and the administration and coordination of those programs. Initiated and directed new programs, including trial and innovative projects and studies.

Responsible for personnel management including hiring; evaluations; setting standards for employees, training, management supervision, utilization and termination. Reduced employee turnover and recidivism by 55%.

Developed and managed effective relationships and systems of inclusive communication for tenants and clients of the HACC.Increased customer service efficiency and productivity by 33%.

President & Chief Executive Officer 12/1993 – 1/2003

Benol Management & Development Co.

Chicago, Illinois

Coordinated the development, financing and construction of over $150 million in retail and residential projects.

Developed and sustained relationships with progressive, national and regional multi-sector companies.

Arranged corporate financing worth over $75 million for clients’ projects.

Reviewed and approved demographic and customer locations for clients that provided excellent financial returns.

Organized highly successful private/public ventures.

Vice President/Asset Manager 5/1991 – 12/1993

East Lake Management & Development Corporation

Chicago, Illinois

Reviewed and recommended new development proposals and management in preparation for construction activities.

Managed the financial operations including budget, leasing and rent collection.

Responsible for the selection, training and supervision of residential site management.

Directed the acquisition of new buildings contracts and other business ventures adding over $200million to the company portfolio.

Coordinated the marketing and leasing activities for all projects.

Served as liaison between property owners, joint ventures partners, corporate structures and all public agencies and institutions. Maintaining a consistent zero loss of investment partners.

Vice President/Project Manager 7/1989 – 5/1991

First National Realty & Development Company

Chicago, Illinois

Administered the coordination and supervision of Chicago area retail, office and residential developments in excess of 175 million.

Provided the lead role in directing and managing all phases of construction activity, including site selection, acquisition, financing, awarding and the selection of contractors and leasing.

Coordinated all project-related activity negotiations between contractors and tenants, with a successful savings yield of 30% and on time project completions.

Responsible for the formulation, review, approval and management of project related budgets that resulted in a 40 % increase in project efficiency.

Served as liaison between all public agencies and institutions.

Served as affirmative action officer on publicly assisted development projects that resulted in an 85% increase in minority subcontractors for the company.

SUMMARY OF ADDITONAL CAREER EXPERIENCES

Deputy Liaison

9/1988 – 7/1989

City of Chicago Mayor’s Office, Chicago, Illinois

Director of Financial Services/Special Assistant to the Commissioner

11/1987 – 9/1988

Department of Economic Development

10/1985 – 11/1987

Department of Planning, City of Chicago, Chicago, Illinois

Auditor/ Supervisor of License Administration

4/1984-10/1985

Department of Revenue, City of Chicago, Chicago, Illinois

Senior Staff Accountant

Acting Assistant Comptroller

4/1983 – 4/1984

Chicago Urban League, Chicago, Illinois

Director of Financial and Administrative Services

1981-1983

Englewood Community Health Center

Methods & Procedure Analyst/Grants Coordinator

1979-1981

Illinois Department of Mental Health & Disabilities

Marketing Projects Analyst

1977-1979

Allstate Insurance Company

REFERENCES AVAILABLE UPON REQUEST

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