Customer Service Self Employed
Resume:
LINDA J JOHNSON
Houston, TX 77082
***************@*****.***
Work History
Georgian Westside Townhomes Houston, Texas July 11, 2016-Present
Leasing Agent:
As a leasing agent I am in charge of collecting rent, placing work orders, resident retention,
move in and move out, new applications, marketing, walking of property, as well as showing vacant units. Negotiate leasing terms and conditions and closing deals. I also ensure proper maintenance and inspect properties periodically. Staying knowledgeable of the property market status, as well as providing information on all aspects of properties (expansion, zoning, crime etc). Always provide Excellent Customer Service internally and externally.
High Tech Finishing Houston, Texas Dec 9, 2013 June 9, 2016
Shipping Clerk:
Verified all paperwork for orders shipping out.
Organized and filed all packing lists for all orders in designated manner.
Utilized UPS and FedEx software to generate shipping labels.
Boxed orders appropriately as instructed by customers.
Ordered and assisted in ordering and keeping inventory of the supplies needed for the
department.
Filled out international and freight forms for orders requiring such forms.
Verified all shipments and paperwork before shipment pickup.
Communicated with customer service to determine shipping method when needed.
Emailed tracking numbers to customers daily and responded to shipment inquires when
necessary.
Production Control Assistant:
Emailed daily reports within the company indicating status of orders.
Assisted in obtaining current job status of orders from the production line.
Organized and kept all paperwork needed by coordinators or supervisors.
Handled parts by documenting parts received that needed to get passed to final inspection.
Communicated with supervisors and coordinators when customer service needed technical
answers for the customers.
Received and verified parts coming from receiving department to put into the production
process.
Olshan Lumber Houston, Texas May 13, 2013 – Dec 1, 2013
Store Supervisor/ Floor Attendant:
Maintained and organized sales environment. Met financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. I also made sure that pricing was correct. Kept records of all inventory, and fulfillment of orders. Always made sure to provide excellent customer service at all times.
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Self Employed Houston, Texas Aug 01, 2012 – May 13, 2013
Housekeeper:
Received referrals for housekeeping jobs in residential homes. Performed general cleaning,
steam vacuuming, laundry, and gardening whenever required by the owners.
Northshore Supply Houston, Texas Jan 08, 2012- July 13, 2012
Heavy Equipment Operator:
Operated heavy equipment and forklifts to move metal and steel slabs. Transported slabs into the
processing line to be rolled into required measurements for different industrial jobs.
Advantage Staffing Houston, Texas Nov 30, 2010- Feb 15, 2011
Janitor:
Took apart machines that produced flour, cleaned floors, and worked in assigned areas
throughout the industrial plant.
US Steel Houston, Texas Apr 01, 2008- Mar 28, 2010
Forklift/Heavy Equipment Operator/Crew Leader:
Operated heavy front end loader and forklift. Recorded all incoming and outgoing pipe or
freight. Made sure that all work orders were being processed correctly and safely by the
employees throughout the shift.
Industrial Metal Finishing Houston, Texas Jan 09, 2007- Mar 15, 2007
Shipping & Receiving Clerk:
Verified and kept records on incoming/outgoing freight shipments.
Assembled, addressed, weighed, estimated cost, stamped, and shipped merchandise and
materials.
Arranged for the transportation of products to designated areas within the Plant.
Operated forklift when needed to move materials around the Plant.
Sam's Club Houston, Texas Sep 24, 2005- Dec 27, 2006
Stand-Up Crown Forklift:
My responsibilities as a forklift operator were to help the receiving department by unloading all skids from freight trucks and to transport to designated area in stills. Responsible for warehouse inventory and accuracy. Maintained the facility’s equipment and
materials in a neat, clean, and in an orderly fashion. Performed/Operated inspections on the lift
equipment.
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