Customer Service Human Resource

CURRICULAM VITAE

SHILPA SHALLY

Mob. No.-943******* *-****-****************@*****.***

PERSONAL SUMMARY

Coordinate and control all activities in an office effectively and efficiently which would help the organization to achieve its objectives and goals with satisfied customer. Highly efficient, results driven and capable as an executive with a proven ability to effectively develop, manage and control relationships between the company and its target audience. Having a proven track record of quickly understanding a marketing campaigns mission, vision and objective and then communicating this to potential customers. Enjoying challenging briefs & able to work to an excellent standard under considerable pressure whilst presenting a positive a positive image to clients & colleagues.

KEY SKILLS AND COMPETENCIES

Thorough understanding of promotional and advertising activity.

Ability to work to tight deadlines and multi-task.

Ability to troubleshoot independently.

Have good English-language skills both verbal and written.

Capable of taking care of customer service activities.

PERSONAL SKILLS

Initiative

Building relationships

Creative thinking

Key Strengths

Communication Skill

I have excellent oral and written English-language skill.

Organized

I am very organized in my task and responsibilities assigned to me. This helps me to do my work effectively and efficiently.

Internship

2 months internship in NTPC Patna on the topic Performance Appraisal.

ACADEMIC QUALIFICATIONS

DEGREE

COLLAGE/SCHOOL

PASS OUT YEARS

OVERALL AGGRIGATE

M.H.R.M

L.N. Mishra Patna

2015

70%

B.Com (Hons)

R.K Collage, Madhubani

2011

70%

I.Com

Indian Public School, Madhubani

2008

59%

10th CBSE

Indian Public School, Madhubani

2006

72%

Interests

Love to listen music as it helps to increasing the concentration power and realize me how words blend together.

Playing indoor games

Understanding different peoples and cultures.

PERSONAL PROFILE

FATHER’S NAME : DR. PRABHAT KUMR SINHA

DATE OF BIRTH : 15TH DEC 1990

NATIONALITY : Indian

MARITAL STATUS : Single

GENDER : Female

LANGUGE KNOWN : Hindi, Maithli & English

HOBBIES : Listening Music

PERMANENT ADDRESS

Street : Stadium Road, Street 2

Near Hanuman Nagar Colony

Town : Madhubani

Diss. : Madhubani

Pin : 847211

BIHAR

DATE:–

PLACE:– SHILPA SHALLY

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