Customer Service Sales
Resume:
Andy Chi
Fairfield, CA *****
*********@*****.***
Objective:
A CHALLENGING AND RESPONSIBLE POSITION WIH AN INTERNATIONAL COMMUNICATION COMPANY WHERE I MAY CONTRIBUTE MY PROFESSIONAL EXPERIENCE AND IN-DEPTH INDUSTRY KNOWLEDGE
Personal Strengths:
Always thinking about how to expand and promote the business by sourcing fresh business opportunities.
Totally dedicated to providing the highest level of professional and personal service in order to bring about “Total Customer Satisfaction”.
Excellent customer service.
Follows directions
Keeps organized records and paperwork and bookkeeping skills
Good with purchasing, sales, merchandising and advertising.
Good Team Player.
Excellent inter-personal skills.
Working Experiences:
Mandarin Chinese Restaurant in Fairfield from October 2010 – present
Waiter -Food Server, good customer service, packages the orders for customer come to pick up and clean the tables.
Bank of the West in Concord from July 2007 to March 12, 2009
Office Clerk III -Work in the Bank of the West Returns Department as Clerk doing research for customer’s accounts and determined which customers should be charged for return checks. Met all deadline. Answered the phone promptly ensuring good customer service. Presented a positive and helpful attitude with customers and took ownership and responsibility for ensuring customer satisfaction.
Against All Odds in Fairfield from January 2007 to July 2007
Assistant Manager -Responsible for the daily operation of a retail store, including stocking, merchandising, sales, and pricing. Responsible for opening and closing store include balancing cash and sales. Supervised employees to provide excellent customer service and loss prevention.
Sogo Chinese Fast Food Restaurant in Fairfield from July 2004-Feb. 2007
Store Manager-Ordered food supplies; oversaw personnel, customer service, and marketing. Part-time chef, used cash register, and cleaned. Made the payroll for 6 employees. Scheduled work hours for employee to cover an 11 hour shift.
Admission and Record Office at Solano Community College in Fairfield from 2001 to 2004
Admission Clerk Assistant.-Organized record and filing. Followed the supervisor’s orders and directions to complete projects.
Education:
Solano Community College in Fairfield, CA Grad-May 2010
oAA Degree in Liberal Arts
oAA Degree in Human Services
oCertificate in Human Services
oSolano Community College Typing Certificate
oHealthier living Leader certificate
Volunteer Work:
Human Services Internships 2009 - 2010
The Opportunity House, Vacaville, CA 2003 - 2004
The Salvation Army, Vacaville, CA 2009 - 2011
The Tzu Chi Foundation, Oakland, CA 2006 – 2010
Languages: English and Chinese (Mandarin)
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