Customer Service Manager

David M. Culp

*** ******* ****** ********, ** ***03

Telephone- Cell: 302-***-****

Home: 302-***-****

Profile:

As a previous warehouse associate I have experience with general warehouse operations, wide knowledge of warehouse clean and safety standards. Receive shipments of medicine and supplies, match PO’s and store. Formulate necessary documents, pack, ship and track medicines through Fed Ex for each patient. Forklift certified. CPR certified. Self- motivated, a team oriented worker and willing to work overtime.

Employers:

Bloom Energy- 6/16 - 7/16

General laborer

- Tear down and rebuild units

GFP Cement Contractors- 3/16

General Laborer

- Assist crew with material and tools

- Operate jumping jack

- Transform job site so that concrete can be poured

- Operate Chop Saw and jack hammers

Pyromet- 12/15-1/16

X-ray Sorter

- Sort two types of x-rays in proper bins in order to be transferred to the wash plant

-Maintain a clean work area

New Hudson Facades - 06/15-08/15

Warehouse Clerk

- Shipping/Receiving Warehouse Material

- Unloaded trucks via forklift or overhead gantry crane

- Assisted quality control with inspections of material

- Stored material in proper location using the self-automated racking system

- Assisted the assembly line with materials

- Part of the inventory team

Pentec Health - 10/10-11/13

Warehouse Clerk/Forklift Operator- Boothwyn, PA

• Receive shipments of medicine and supplies

• Match with proper PO’s and store

• Pack medicines and supplies matched with patient’s paper and then ship through FedEx

• Track shipment and delivery to nurses or patients

• Problem Solver

• Inventory Team Lead

• Crisis Team: If disaster occurs near company, team would move supplies and medicine to a designated safe plac2e

3/09-9/10 Pat’s Pizzeria – Wilmington, DE Manager

Line Cook

10/07-10/08 Pacifico Marple Ford- Broomall

PATechnician

Jim’s Auto Service- 05/07-09/07- Wilmington, DE

Technician – Service on various types of vehicles, and Brakes

Pat’s Pizzeria - 08/99-01/07 – Wilmington, DE

Manager/Delivery Driver/Cook

• Provided excellent customer service

• Prepare and place food orders

• Handled cash transactions while working the register

• Responsible for opening and closing the store

• Maintained and accurate inventory

Exton Pool & Spa 06/98-08/99- Exton, PA

Jobber/Gopher

• Assisted boss in service and later responsible for own truck and crew

• Cleaned and serviced pools and spas

Sears Roebuck & Company - 09/96-06/98– Wilmington, DE

Customer Service Associate

• Provided excellent customer service

• Assisted customers with finding products

• Handled cash transitions while working a register and closing the register out

• Maintained an accurate inventory

Education:

Universal Technical Institute (UTI) – Exton, Pennsylvania Diploma in Automotive Technology with Ford Accelerated Credential Training April 20th 2007.Training included 1,980 hours in the following subjects:

• Automotive Engines and Repair and Electronic Diagnostic

• Power and Performance Professional Applications

• Power and Performance JB Advanced Diagnostic Systems

• Power and Performance 11 Automotive Undercar

• Fuel & Ignition Systems Professional Service Writing

• Drivability and Emissions Ford Systems 1 Ford Systems 2

• Automotive Power Trains Ford Systems 3 Ford Systems 4

• Brakes Ford Systems 5

• Climate Control

• Automatic Transmissions

• Electronic Fundamentals

• Electronic Technology

Delaware Technical Community College - Wilmington, DE

Basic Core Curriculum

Saint Elizabeth’s High School - Wilmington, DE

Graduated 06/1999

Other Training Success:

Track A 28 hour UTI Specific Training Program that teaches students Life Skills, Professionalism, Dealership Simulation, Team Building, Communication and Life Long Learning Awareness

Suzuki EFI Diagnosis & Repair Suzuki Engine Scan Tool Diagnostics/ Reprogramming

Online Courses for Suzuki Certifications Suzuki Line Technician

EPA Certified Section 609

Certified ALL DATA Automotive Information Specialist Ford Customer Handling

Suzuki Line Technician

PA Inspection License and PA Emission License

David Culp

Job References

Edward Martin- Project Manager at Philadelphia Energy

Solutions.

Address: 316 Hanby Circle, Boothwyn, Pa

Work Phone Number: 610-***-****

John Fowler- Portescap

Address: 813 Naudain Ave, Claymont, De 19703

Phone Number: 302-***-****

Mike Dougherty- Warehouse Manager at Pentec Health

Address: 5200 Hilltop Drive, Brookhaven, PA 19015

Phone Number: 1-484-***-****

Dave Leach- Warehouse Supervisor at Pentec Health

Address: 181 Youngs Avenue, Woodlyn, PA 19094

Phone Number: 1-610-***-****

Contact this candidate