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Customer Service Administrative Assistant

Location:
Marietta, GA
Posted:
September 27, 2016

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Resume:

Tamahra Cohen

**** ****** **** *****

Marietta, GA 30064

770-***-****

acws27@r.postjobfree.com

OBJECTIVE

To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement

EXPERIENCE

Lead Mailroom Clerk

2007-2015

IRS, Chamblee, GA

Responsible for retrieving, sorting, preparing and distribution of incoming/outgoing USPS, FedEx, UPS mail

Assist and managed office equipment such as fax machines, copiers, postal and freight Scale

Transported materials and supplies between departments

Manage files/folders and compiled records

Receptionist

2005-2006

Snelling, Atlanta, GA

Aided visitors by greeting, welcoming, directing and announcing them appropriately

Answered telephones and relayed messages to appropriate recipients

Prepared carrier packages for UPS and Federal Express

Performed other clerical receptionist duties such as filing, photocopying, collating, faxing

Administrative Assistant

2002-2005

USA Cargo, Marietta, GA

Responsible for coordinating and scheduling conference room meetings

Professionally answered and routed PBX system with a minimum of 13 incoming lines

Able to retrieve and generate reports as needed

Coordinated calendar appointments for President and Vice-President of company

Received and sorted daily mail/deliveries/couriers

Customer Service Representative

2000-2002

First North American National Bank, Kennesaw, GA

Answered customers’ inquiries by clarifying desired information in a call center environment

Posted transactions

Interacted with billing department

Made outbound collection calls to customer to negotiate payments on past due accounts

Took incoming calls from customers to answer questions regarding his/her account and to make payments

EDUCATION

Georgia State University

2011-2015

B.A. Public Policy, concentration Economics

REFERENCES

References available upon request



Contact this candidate