REGINA COUNCIL

**** ******* ***** *** **

215-***-**** Philadelphia, PA 19145 acws10@r.postjobfree.com

SUMMARY

Highly accomplished and talented Procurement Professional with progressive growth and comprehensive experience in all aspects of administrative support, contract negotiating and managing, quality assurance, purchasing, and strategic sourcing functions within the healthcare, chemical and hospitality industries. Proven management skills in streamlining procedures and increasing department efficiency through establishing objectives, determining priorities, utilizing effective time management, and fostering cross-functional relationships. An exemplary track record of achievement, cultivated by an impassioned work ethic and leadership of diverse groups while inspiring confidence at all levels. Motivational Leader with the ability to encourage trust, aligns organizational systems, and builds long-standing, collaborative relationships throughout all tiers of an organization.

Supplier Diversity Program Management

Business and Data Analysis

Supplier Negotiations and Mgmt

Contract Review / Create RFP. RFI, RFQ

Problem Solving

Execution against Objectives

Change Management (ADKAR Model)

Expense Reduction and Control

Project Management

Strategic Sourcing

Process Improvement

Procurement Construction Buying

EXPERIENCE

DuPont, Wilmington, DE

Sourcing Manager (August 2015-February 2016) - (Position Eliminated).

Managed all sourcing and buying activities for 1.3Billon global spend for Professional Services. Responsible for developing; training and evaluating seven highly skilled global buyers. Fully evaluated external market and develops strategies to mitigate risk and create competitive advantage over the competition. Developed and drive performance metrics for buyers and delivers results through leverage and expertise. Sets high standards for the organization for ethics, professionalism and drive compliance and guidance to all internal clients. Developed relationships with senior executives from key suppliers and engages them in strategic supplier management for value creation and innovation for the professional services team. Drive aggressive cost savings for organization.

CHILDRENS HOSPITAL OF PHILADELPHIA, Philadelphia, PA Aug 2009 to June 2015

Procurement Operation Manager (2010 – 2015)

Managed the day-to-day business processes within the Supply Chain Department, including daily processing of purchase orders, purchase order invoice matching, vendor returns, and new vendor introduction, currently processing over 240K purchase order lines per year. Supervised direct reports to ensure that quality products, equipment, and services are purchased within the required time frame, at cost-effective prices, and confirmed that Supply Chain support functions are carried out as described.

Interpersonal Management Responsibilities

Defined strategy, initiatives, and reporting structure hospital wide supplier diversity program. Key contact for diverse and disadvantage suppliers for the organization.

Reviewed sustainability, risk management and ethical issues when advising on purchasing decisions.

Advised on approaches for all sourcing and purchasing activities. Worked directly with Value Analysis team ensuring new products requests will have positive outcome for organization.

Ensured that suppliers carry out promises in accordance with their contractual obligations. Negotiated and resolved all supplier issues. Managed relationship and performance.

Developed procurement procedures and systems of control for ordering products and services.

Identified and created key procurement priorities Year over Year.

Managed bidding processes and selection for non-contracted products and services over 15K.

Performance Successes

Successfully mentored and coached 13 direct reports within procurement group; which aided staff development and ensured that departmental objectives were met with regard to customer service and procurement best-practices. Fostered and built collaborative procurement team within and across functional lines to achieve world-class performance.

Effectively directed all procurement operations for a 520-bed hospital with 70 offsite locations throughout PA, NJ and DE, encompassing three surgery centers, two research facilities and 50 primary care networks that service a total of 1.15M patients per year, overseeing a total procurement operations and capital budget of $1.4B annually.

Developed Sourcing and Procurement Strategies that included team saving of 12M in cost saving and avoidance FY 2013-2015 - Key areas - Office Supplies initiatives; Linen Program; Carrier and Freight services; Group Buys for Capital and Construction projects.

Prepared and defined Buyer KPI’s that improved procurement customer service scores from 4 to 9; Average PO processing time scores decreased from 70% of PO’s executed in 96 hours in FY12 to 93% of all PO’s executed in 24hrs by FY15.

Successfully implemented Procurement Commercial Card Program which reduced invoice payment process time and maximized credit card payment rebate and early pay discounts. Total rebated scheduled 2.1M YOY 2013-2015

Facilitated the productive conversions of GPO’s partner from Premier to Novation; and Main distributor Owens & Minor to Medline. Realized team saving of 3M 2013. All contracts converted 2300 and All item numbers 23K

Participated in the development and review of annual and long-term goals and strategies for the Supply Chain Department. Served as liaison between the Supply Chain Department, other divisions, and process partners

Successfully renegotiated marketing agency rates; COLA, and media rates leading to a 15million hard saving over life of 5 year contract.

Regina Council ● 215-***-****● acws10@r.postjobfree.com Page 2

Lead, directed, or assisted in special projects and evaluations. Promoted quality service through problem-solving skills that foster positive communication and interpersonal relationships with internal and external customers.

SHERATON HOTEL, Philadelphia, PA 2007 to 2008

Front-Office Manager

Directed oversight and accountability for leading front-office operations with full responsibility for managing all expenses, payroll administration, and a $150K departmental budget and a staff of 17. Facilitated corporate communications throughout hotel, while enforcing all operational policies, procedures, and guest services.

Significantly increased all areas of front-office guest satisfaction index scores for six consecutive months in the areas of guest arrival experience, staff performance, overall guest satisfaction, and problem resolution .

WILLOW GROVE RESIDENCE INN, Horsham, PA 2006 to 2007

Assistant General Manager

Assisted in directing operations and staff for an upscale, all-suite hotel with overall responsibility for the administration of all human resources activities, expense management, and budget planning and administration. Monitored and negotiated contracts and purchase orders for overall cost containment and revenue growth while enforcing corporate policies, hotel accounting functions, and guest relations to ensure quality customer service to all guests.

Decreased operational expenses from $21K to $11K through the establishment of cost controls, enhanced inventory control systems, and a procedural checkbook for tracking controllable expenses; improved quality assurance audit percentages from 82% to 93%, the first increase in 18 years.

Increased productivity and streamlined work efficiencies with the creation of new service-culture training sessions that clearly defined business goals and objectives.

Devised and applied new procedures that centralized all purchasing activities, reducing costs and enhancing recordkeeping and reporting performance

Increased employee morale from 78% to 95% and overall satisfaction from 84% to 93%.

PHILADELPHIA CONVENTION CENTER MARRIOTT HOTEL, Philadelphia, PA 2000 to 2004

Director of Purchasing (2001 – 2004)

Directed all purchasing operations, plans, programs and staff functions for a 1,400-room hotel from the preparation and processing of purchase orders throughout the verification and approval of invoices for payment. Administered and verified contracts, ensuring actual pricing for products and services, management compliance with approved vendor programs, budget and inventory transactions, generating monthly and year-end fiscal, purchasing, and budgetary reports.

Developed an effective requisition system utilized by five restaurant outlets, approving all purchase orders and managing the procurement-card program for all management-related purchases.

Established and maintained the minority business program.

Created and applied successful requisition systems and inventory controls, applying numerous process enhancements and improvements that effectively streamlined operations and contained inventory/purchasing costs.

Negotiated and secured cost-effective contracts and capitalized on opportunities for best-cost products while securing ongoing relationships with suppliers.

Spearheaded department reorganization that resulted in enhanced productivity and sustained profitability.

Purchasing Manager (2000 – 2001)

Led and managed the purchasing and billing activities for a $1.5M food and beverage operating budget, deploying an effective requisition system for enhanced tracking and reporting methods across all hotel outlets. Worked closely with director of purchasing to launch the restructuring of procedures within the department.

EDUCATION

MBA, Concentration Business Administration, University of Phoenix, Phoenix, AZ 2017

MS, Concentration in Operation Analysis, New York University, New York, NY 2006

BS, Hotel Restaurant Institutional Management, Indiana University of Pennsylvania Indiana, PA 1999

PROFESSIONAL ORGANIZATIONS

Institute for Supply Chain Management, Philadelphia Chapter-Member (Since 2005);

Supplier Diversity Board Director (Since 2013)

Agora Cyber Charter School, Board Member (2014-2016)

Fred’s Footsteps 2015 Fellow- Program for Future Philadelphia Leaders

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