Anna Boytsova

**** ******* ******

Manassas Park, VA 20111

703-***-****

acws0k@r.postjobfree.com

acws0k@r.postjobfree.com

RESUME

Overview

Flexible candidate with experience of supervising staff to achieve goals. Loyal employee with a passion for learning, project management skills and ability to communicate at all levels. Many years of successful management, teaching and social work experience with a reputation for meeting the most challenging organizational goals and objectives. A pragmatic and focused individual recognized for “making seemingly impossible situations work.” A proven and VERIFIABLE record for:

Communication – The rare ability to communicate in three different languages (English, Russian and German- basic)

Leadership - able to motivate and maximize productivity and employee morale without financial incentives.

Planning - Developing and implementing highly successful strategic plans (short and long term).

Professional Experience

Barnes & Noble, Annandale, Virginia, 2012 – Present

Cashier, Advisor. Handling cash transactions with customers, make sales referrals, cross-sell products and introduce new ones, resolving customer complaints, guide them and provide relevant information through the phone and in person.

Olmstead & Olmstead P.C. Law Firm, Manassas, Virginia 2015-Present

An intern. Helping attorneys with their projects, participating in client interviews, conducting research on the particular matter. Keeping cases organized by establishing and organizing files.

Police Department of Manassas Park, 2014- 2015 Volunteer. Performing a variety of clerical and general service tasks assisting police support personnel in routine duties. Updating files and confirming information that is currently in our system

Manager, Car rental, 2012-2014. Directly supervise and coordinate activities of retail sales workers in an establishment or department.

Teacher, High School, Ivanovo City, Russia, 2011

Understanding the behavior of young children for better class instruction.

Assistant Social Worker, 2009-2011 Helping children from orphanages develop success through communication, advising and setting examples.

Manager, Hair Salon, (Russia) 2007-2009

Planned and promoted daily schedule, interviewed, hired and coordinated with employees.

Russian Summer Camp Caregiver, 2005 – 2006

Provided assistance to under privileged kids at a Summer camp in Russia.

Skills:

Microsoft Word, PowerPoint, Excel, Outlook, Excellent Mathematical Skills, Vast Computer Knowledge, Organizational Skills, Excellent Customer Service Skills and Willingness to take on additional responsibilities.

Management:

As the Manager of a Hair salon in Russia, I had to manage all employees, schedules and maintain an orderly working environment. The day to day functions relied on my ability to perform at my job. I have the ability to perform under extremely high pressured situations to complete my tasks. Also, as a teacher in Ivanovo, Russia, I had to manage my classroom to assure my students that they were in a safe and comfortable learning environment.

Education

Northern Virginia Community College, Manassas, Virginia

2011- August 2016

Associate in General Studies with Criminal Justice foundation GPA 3.4

Teacher Training College, Russia

2006-2011

Elementary Education/ Psychology GPA: 3.6

Kalyanovskaya School, Russia

2002-2005

High School Diploma GPA 3.8

Interests

Enjoy running, watching and playing sports, travel, reading and most of all spending time with family and friends.

Awards: 1st Place in German Language Competition,

Presidential Scholar 2014

Dean’s List 2015

Member of American Criminal Justice Association 2015-present.

Member of The National Society of Collegiate Scholars 2015- present

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