Receptionist Customer Service Office
Resume:
Robin Cohran
Conyers, Ga ***12
Objective: To obtain a position in administration, customer service and /or office, which allows me to perform in a work environment that is familiar yet different, so that I am able to be efficient while increasing my skill level and ongoing performance
.
Areas of Accomplishment
General Office:
Appointment Setting
Filing Records
Knowledge of inventory and supplies
Type documents
Operating multi line phone system
Check ins and outs
Rental agreements
Lead distribution
Mail intake and out
Customer Service:
Good communication skills with all age groups
Ability to understand customer concerns
Capable of handling situation accordingly
Providing service efficiently and timely
Problem solving
Negotiating
Initiate customer surveys and generate new business
Sales:
Meeting and dealing with the general public
Inside and outside sales experience
Persuasive without being invasive
Telemarketing
B2B
BDC
Personal Skills:
Very optimistic
Energetic
Honest
Willingness to learn
Leadership skills
Dependable
Ability to adapt
Fast learner
Ability to identify problems and implement solutions quickly
Intuitive
Thorough
Perceptive
Previous Employers:
Harper’s Interior
Covington, GA
6months exp
R&A Equipment
Jonesboro, GA
6 yr experience
Smith Outdoor Service
Covington, GA
1 yr experience
Farmer Fiberglass Repair
Covington, GA
2 yrs experience
CPP Processing
Atlanta, GA
6 Mnths
Car Connection Inc
Tucker, GA
Present
Education:
DeKalb Tech
Decatur Ga
GED
March 2000
Middle Georgia Tech
Warner Robbins, GA
Computer Technology and Customer Service certificate
December,2010
University of Phoenix
Atlanta, GA
Psychology
Aug 2013-present
Computer Software
Microsoft Office
Word
Excel
PowerPoint
One Note
Publisher
Outlook
Access
Frazer
Dealer Lead Track
Dealer track
QuickBooks (experience limited)
Auto base
Cyber link Media suites
Photoshop
Contact this candidate