Robin Cohran

**** *** **** ** **

Conyers, Ga ***12

470-***-****

Objective: To obtain a position in administration, customer service and /or office, which allows me to perform in a work environment that is familiar yet different, so that I am able to be efficient while increasing my skill level and ongoing performance

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Areas of Accomplishment

General Office:

Appointment Setting

Filing Records

Knowledge of inventory and supplies

Type documents

Operating multi line phone system

Check ins and outs

Rental agreements

Lead distribution

Mail intake and out

Customer Service:

Good communication skills with all age groups

Ability to understand customer concerns

Capable of handling situation accordingly

Providing service efficiently and timely

Problem solving

Negotiating

Initiate customer surveys and generate new business

Sales:

Meeting and dealing with the general public

Inside and outside sales experience

Persuasive without being invasive

Telemarketing

B2B

BDC

Personal Skills:

Very optimistic

Energetic

Honest

Willingness to learn

Leadership skills

Dependable

Ability to adapt

Fast learner

Ability to identify problems and implement solutions quickly

Intuitive

Thorough

Perceptive

Previous Employers:

Harper’s Interior

Covington, GA

6months exp

R&A Equipment

Jonesboro, GA

6 yr experience

Smith Outdoor Service

Covington, GA

1 yr experience

Farmer Fiberglass Repair

Covington, GA

2 yrs experience

CPP Processing

Atlanta, GA

6 Mnths

Car Connection Inc

Tucker, GA

Present

Education:

DeKalb Tech

Decatur Ga

GED

March 2000

Middle Georgia Tech

Warner Robbins, GA

Computer Technology and Customer Service certificate

December,2010

University of Phoenix

Atlanta, GA

Psychology

Aug 2013-present

Computer Software

Microsoft Office

Word

Excel

PowerPoint

One Note

Publisher

Outlook

Access

Frazer

Dealer Lead Track

Dealer track

QuickBooks (experience limited)

Auto base

Cyber link Media suites

Photoshop

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