Thomas F. Stephenson

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**** **** *** ****** *******, Kansas 66209 913-***-**** acwrx0@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Nilfisk - Region Manager July 2015 Present

Outside sales representative for commercial cleaning equipment manufacturer representing the

Clarke, Viper and US Products brands (sold via distribution channels covering Kansas, Missouri,

Arkansas and Southern Illinois)

Support and manage local distributors, provide demo inventory and sales presentations, and work

with distributor sales reps to generate new business and close large equipment sales opportunities

Oversee Accounts Receivable and sales volume for each account

Assist each account with new marketing and sales tools to push our brands

Monitor and troubleshoot dealer issues such as warranty claims, back stock and incorrect

shipments and out of box technical failures

Give sales presentations and demonstrations for large groups of people in field and office settings

Generate additional leads through targeted end user cold call and marketing campaigns

Proficient use of Sales Force dot.com with sales reporting and pipeline management, also

Microsoft Outlook, Excel and Word programs

Manage territory sales volume of $2.5 million dollars, a 7% increase from previous year

Lancaster Co. Territory Manager April 2013 July 2015

Territory sales representative for over 200 independent accounts (paint, decorating, hardware,

flooring, roofing and supply stores) across a seven state territory

Highlighted the advantages of purchasing through our distribution network with strong product

knowledge for 300+ vendors and 250,000 individual SKUs

Partnered with retail owners and buyers on inventory control, pricing and forecasting plans.

Presented new products and avenues to help grow revenue including online and mobile solutions

Resolved customer service issues regarding non stock items, damaged product(s) or account

discrepancies

Cold called independently owned retail and commercial accounts for additional channels to

supply and service

Increased territory sales from 1.3 million to 1.8 million by the end of 2014

Principal Financial Group Account Coordinator December 2009 April 2013

Managed relationships with the non-medical sales team, brokers, and policy holders to ensure

smooth transition of new business to Principal

Create and implement an enrollment and communication plan for each customer account

Review specific product benefits regarding new customer policies on a day-to-day basis

Monitor customer accounts after the installation and resolve any billing, policy or compliance

issues that may arise

Work with the account executive to conduct annual re-enrollments as needed by the employer.

Assurant Employee Benefits New Business Specialist January 2008

December 2009

Point of contact for sales representatives, brokers and policy holders for all new business

Utilized underwriting authority to assess risk on new clients

Established strong relationships with key brokers and clients

Performed work documents through the Sales Automation System (SAS)

Prepared proposals while performing quality checks for accuracy

Responded to brokers questions on plan designs and rates

Outlook Painting, LLC Owner May 2001 -

May 2008

General Management of two field crews to ensure the highest levels of workmanship and

Customer service

Created and released all marketing and advertisement materials to target markets

Secured new business through outside sales (door-to-door tactics), marketing and business

networking

EDUCATION

University of Kansas Lawrence, Kansas August 2000 - December 2004

Major: Economics

Emphasis: Management

CERTIFICATIONS

Kansas Life & Health Insurance License

Licensed Real Estate Agent in Kansas

COMMUNITY INVOLVEMENT

Sigma Nu Fraternity Advisory Board - University of Kansas

KC Friends of Alvin Ailey Ailey Camp Volunteer

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