Summary

MSc in Environment Management with *+ years’ experience in environment three plus years of experience in administration related to the customer service including document control for the different projects for oil and gas companies, receptionist, personal assistant, data entry, shared service for insurance.

Proficient in MS Office, Outlook; and many of the basic window applications; have working knowledge of Protegra database, LiveLink, ADP, Cortex and JDE, Iron Mountain Cloud Archive, and familiar with many office equipment

Theoretical knowledge of SAP (self-learning from the book)

Good communication skills, fast learner, can work independently as well as a teamwork

Good personality with attention to detail, and with the international experiences that can easily adapt to the different working environments

EDUCATION

MSc in Environment and Management 2013 Royal Roads University, Victoria, BC, Canada.

Postgraduate Diploma in Ecosystem Analysis and Governance 1998

The University of Warwick, Coventry, United Kingdom.

BSc in Biology 1994

Hasanuddin Unversity, Makassar, Indonesia

TRAINING AND PROFESSIONAL DEVELOPMENT

Environmental Professional in Training (EPt) 2014 – present

ECO Canada, Calgary, Canada

Environmental Immigrant Bridging (EIB) program 2013

CCIS – ECO Canada, Calgary, Canada

Certificate in Peace Keeping and Post-Conflict Reconstruction 2000

The Peace Center Burg Schlaining, Austrian Study Center for Peace and Conflict Resolution (ASPR), Stadtschlaining/Burg, Austria

Certificate in Environmental Education 1996

The University of Strathclyde, Glasgow, Scotland, United Kingdom

EXPERIENCE

Shared Service Officer (Documentation) March 2016 – present

TD Insurance, Calgary

Maintaining the paperless database through uploading, downloading, indexing, and combining the documents and files on repository (Iron Mountain Cloud Archive) including ordering and paperless copy release for the vendors, solicitors, and third party.

Maintaining and monitoring the fax (paperless) using ASA 400 program

Administering Calgary Claims inbox (soon will be national claims inbox), including document request, official letter, report, and other necessary requests

Make payment through different invoice database including EFT (Electronic Funding Transfer)

Data entering up to 120 cheques per day

Conducting cross training for other staff

Distributing and receiving the document and file for data entry and drop filling

Ordering Police Report through ISB as requested by analyst or adjuster

Different administrative tasks related to the claims documentation

Data Entry Client Update Clerk November 2015 – January 2016

DDRC (Disability Development Resource Centre), Calgary

Phone calls interviewed for more than 200 people related to the clients and the clients

Assisted the client as well as upgraded the client database for DDRC

Poll Clerk October 2015

Canada Elections, Calgary

Assisted the deputy returning officer to set up and open the polling station as well as to ensure that voting proceeds in an orderly fashion

Located the elector’s name on the list of electors and strikes it through

Assisted with counting the ballots

Data Entry Clerk (contract) December 2014 – March 2015

PCS Ferguson, Calgary

Tracking the invoices and sales order number

Data entry of invoices and sales order using ADP and Cortex

Consolidating the invoices

Filling and distributing of invoices

Checking the expenses report from the credit card statement and receipt

Admin Receptionist (Temp/on call) November - December 2014

Inter Pipeline and Marquee Energy, Calgary

Greeted the visitors and provided them with the necessary information as well as the access card to the building

Transferred and redirected the incoming phone calls

Distributed the incoming mail and fax as well as arranged and contacted different couriers for mail and packages

Payroll Data Entry Clerk (contract) May 2014 – October 2014

Burnco, Calgary

With JDE, input the data from 100 – 200 time sheets per day

With attention to details, the data entered would be balanced, verified and audited for payroll’s process

Filling the time sheet

IM Project Record Technician (contract) October 2013 – May 2014

TAB Record Management, Calgary

Projects that completed:

Solex (May 2014), Schlumberger (April 2004), and Journey Energy (April 2004)

We had renewed the filing system in resources centre that included scanning, indexing and put a new label

Project of Divestment NAO E&P (North America Onshore Exploration and Production), Suncor and Centrica (December 2013 – April 2014). The ability to reading the geographical map, coordinate location of well and knowing of UWI (Unique Well Identifier) are necessary. With multitasking assignment that required the priority, our duties were included:

-Received and validated of 10,000 boxes of records/files from onsite/offsite locations and offsite storage

-Conducted day-to-day project processing tasks as defined in project procedure

-Recorded all statistical data and updated database (LiveLink) on an ongoing and current basis by following the geographical data such as the locations of oil field (map) and the coordinates of sell-co and keep-co

-With attention to detail, identified/verify the documents for sell-co and keep-co for accuracy and any/all exception according to the procedure before transferring the document from Suncor to Centrica

-Tracked all the necessary document that required and maintained the good communication with another team member to update the information for the project

-Informed ‘IM-Team Lead’ and designated of exceptions or issues/concerns NOT identified in project procedures

-Processed the records/files for transfer to the new owner or return to originator/designated other, following the established project procedures

-Performed other duties, responsibilities and tasks as directed by ‘IM-Team Lead’ or designate

Cenovus (October – December 2013)

As a team we managed to analyze and organize the documents into the proper dates, the sequence of oil field productions and sections for auditing.

Admin Receptionist (Temp)

Cameron Measurement, Calgary (September 2013), and Wesco, Calgary (August 2013)

Day to day admin receptionist duties included responded to the incoming phone, fax, and data entry of staff’s daily time sheet, as well as filled up the pick-up tickets and necessary papers.

Disaster Recovery Program (DRP) Emergency Staff July 2013

Government of Alberta, High River, Alberta

In responded to the floods in Southern Albert, June 2013, the SADRP (Southern Alberta Disaster Recovery Program) has distributed $425 million for homeowners and small business impacted by the flood. Accomplished the goal to set up the registration centre as well assisted and administrated the DRP (Disaster Recovery Program) applicants according to the direction.

Reading Program Coordinator and Classroom Assistant 2005 - 2009

Quality School International (QSI), Sarajevo, Bosnia and Herzegovina

Established the yearly reading plan, schedule and guidance with supervisor role-playing method that included teachers and parents

Demonstrated student progress in mastering their assignment and concept learning, with more than 50% of students improved their reading skills

Administration/Personal Assistant 2002 - 2004

Malaysia Bosnia Investment (MBI), Sarajevo, Bosnia and Herzegovina

Measured the productivity and quality of staff output through schedule plans

Prepared work documents for expatriate employees

Drafted meeting agendas, minutes of meeting, weekly report, supplied office materials and executed follow-up for meetings and team conferences

Designed electronic file systems and maintained electronic and paper files

Served as the central point of contact for all outside vendors needing to gain access to the building

Organized files, developed spreadsheets, faxed reports and scanned documents

Created weekly and monthly reports and presentations

Translated the documents (Serbia-Croatian to English or vice versa) when its needed

Environmental Advisor 1999 - 2000

Ministry of Environment under United Nation Development Program (UNDP), Mozambique

UNDP Environmental Project for Mozambique is $ 2 million project that established to create the core-working group for different environmental activities

Identified the issues and made recommendations for solving the issues related to the environmental education, awareness, soil erosion control and management programs

Lead environmental projects related to environmental stewardship, strategic assessment and risk analysis of various programs within the department

Participated in emergency responses that included monitoring of non-food item distribution, progress reporting, meeting and coordination with other International Organizations and NGO’s regarding the resettlement plan for flood victims in Mozambique

Information and Education Officer 1995 - 1997

World Wide Fund for Nature (WWF) Indonesia

Planned the project and produced project evaluation and provided input for local authority and WWF Indonesia

Created reports to investigate the current existing regulation to create additional regulation, and to improve the implementation of environmental law in the field

Developed and distributed the environmental education materials for different target groups or stakeholders on different programs of conservation campaign

Conducted training and workshops for students, teachers, and ministry of environment employees that resulted in the introduction of environmental education in the curriculum at elementary and high schools

Established alternative income resource program for the local community in Taka Bonerate marine national park through giant clams hatchery project

Implemented campaign strategies for promoting WWF conservation initiative

Created a database for social and scientific data

Responsible for annual plan and budget according to the annual program

VOLUNTEER EXPERIENCE

Mentorship Program

Calgary Immigrant Woman Association (CIWA) 2014

Coffee Cup Project

Green Calgary, Calgary 2013

Admin Volunteer

Walk In Closet, Calgary 2010

Utilized Protegra database application for client and staffing database

Performed a series of secretarial functions for the committee

Project Volunteer 2004

World Vision International, Sarajevo, Bosnia

Recycling Project for the Roma’s people

Data collection for Children Donation Program

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