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Technical Support Oracle

Location:
Irving, TX
Posted:
September 25, 2016

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Resume:

AMRESH KUMAR

Mobile: +1-510-***-****

E-Mail: acwrss@r.postjobfree.com

Summary

Result oriented experienced engineering executive with an experience of 10 years relevant in the field of oracle fusion middleware administrator, development, testing, change request management, maintenance enhancement support to the client, technical and infrastructure support

I have been working as Application Servers Administrator, Technology Lead, Senior Software Engineer, Developer, onsite-offshore coordinator

Experience in administration and development of Enterprise Application Integration Solution using SOA, BPEL, OSB, ODI, Oracle WebLogic Server, J2EE, Oracle Fusion Applications, Oracle Cloud Services

Topology Design, Hardware Sizing, Logical and Physical Layout design. Installation, tuning of Weblogic Server, SOA Server, J2EE, Fusion Applications. Upgrade of Weblogic Server.

Provide technical support, participate in troubleshooting. Applied product specific patches, upgrade patch, P4FA patchsets. Managing Instances and monitoring the Servers.

5+ years of experience in Oracle Weblogic Application server 11g/12c administration under heterogeneous environments like UNIX, RHEL, SUN Solaris, IBM AIX, OEL. Experience in multi-tier client-server based internet technologies, intranet portal

Experience in requirements definition, design, prototyping, proof of concept, interface implementation, performance tuning, testing, maintenance and support

Knowledge of Operation & Production Support with large mission critical systems in multiple technologies and platforms including WebLogic, Apache, UNIX, Windows NT, and Oracle

Worked on Oracle WebLogic Server, Apache http Server, Apache Tomcat Server as administrator for Server Installations, Configuration, Application components deployment, performance tuning including troubleshooting and maintenance

Installed and configured Splunk Agent, Foglight Forwarder

Experience in Identity Management, WebLogic Server

Experience in Oracle Fusion Applications

Experience in Oracle Cloud Services

Developed startup and shutdown scripts for the Weblogic servers

Worked on several project roll outs as Onsite Coordinator/Administrator

Configured weblogic JDBC connection pools with databases like Oracle, My SQL, MS SQL Server

Worked on technical specifications, functional specifications, detailed design documents and best practice documents

Coordinated with Oracle consultants to resolve issues related with Oracle products

Experience Summary:

Worldscape Inc., USA April’16 – Till Date

Infosys Limited, India Apr’08 – Jan’16

Oracle Corporation, India July’06 – Apr’08

Education & CERTIFICATIONS

Master of Engineering in Quality Engineering & Management (Computer Science) from Birla Institute of Technology BITs 2004

Oracle Certified Associate (OCA)

Training & Achievements:

● I have been rewarded with “Star Performer” twice while working onsite by client

● I have been rewarded by “Applause Award”

Technical Core Competence

EAI tools and Technologies : BPEL, SOA, ODI, OSB, BAM, BPM, ADF, Coherence

ERP : Oracle Fusion Applications, Oracle Sales Cloud

Programming : Java, J2EE, Hibernate, Spring, Struts

Web Technologies/Framework : JSF, JSP, HTML, XML, XSLT, XSD, Angular JS

Defect Tracking Tools : HP Quality Center, Espresso, Radar

Operating Systems : Windows, Linux, AIX

Database : Oracle 10g/11g/12c, MySQL, Mongo DB (No SQL)

Server : Oracle WebLogic Server 11g/12c, Tomcat, JBoss

Scripts : Shell, python, WLST, Puppet, Chef

Development/ Productivity Tools : JDeveloper 11g/12c, Eclipse (Helios, Mars)

Repository Tool : SVN, GIT, Maven, Jenkins

SDLC Models : Waterfall, Agile

PROJECTS:

Company Name – Worldscape Duration - April 2016 – Till Date

Client - Avaya Inc. (April 2016 – Till Date)

Project : PRM – Partner Relationship Management

Environment : BPEL 2.0, ICS, SOACS, OSC, ODI, Oracle Fusion Middleware, Oracle WebLogic Server, UML, SOAP UI, JDeveloper, XML, XSLT, XPATH, XSD, Web services, SFDC

Role : Sr Consultant

Description : This project is for Avaya to replace SFDC Partner Management with Oracle Sales Cloud PRM to use new features and capabilities of Oracle Sales Cloud. In the first stage accounts and contacts management will remain in SFDC, and partners will be migrated to OSC. Users will be able to view partner details and limited information for accounts and contacts related to partners in OSC.

Roles & Responsibilities:

Worked on design document, technical specification document including sequence diagram and mapping document

Initiating requirement discussions with client counterpart to resolve any issues in requirements and mappings

Driven internal daily team status calls with offshore

Walked through the design and requirements before starting development

Worked on SOAP Nodes, XSLT, XSD, mapping node and other transformation nodes for transformation and routing of messages

Used WSDL, XSD and XML to validate messages and testing with sample request messages and validated response messages

Created integration background including XML/XSLT, Data Transformation, Message Routing, Integration Infrastructure and Web Services (WS*, REST)

Design reusable components using SOA suite 11g/12c for seamless data transfer between heterogeneous end systems

Created heterogeneous connections between applications using ICS adapters

Followed Service Oriented Architecture (SOA) for the project

Other tools used are Eclipse Toolkit (IDE), and SOAP UI 5.2

Defined WSDL for BPEL process, partner links, BPEL process templates and developed process logic definition

Created mock web services (simulations of external web services) to be used for outbound web service call

Resolved any queries or questions at the time of development

Created the Use Case Diagram, Class diagrams, Sequence diagrams, Activity diagrams using UML and Visio

Deployed various WAR, JAR, EAR and J2EE applications on managed servers and in clustered environment using Console or auto deployment scripts in stage and production

Managing Instances and monitoring the Servers, used scripts as WLST, Shell, Python

Configured and administered JDBC Connection pools and JMS Connection Factories and implemented other services like JNDI

Mentor new employees joining project

Company Name – Infosys Duration - April 2008 – January 2016

Client - Nike Inc. (Mar 2015 – Jan 2016)

Project : ICC Lean Integration - Supply Chain

Environment : Oracle BPEL 1.0, Oracle Service Bus, ADF, Weblogic, BPM, ODI, WSDL, XQuery, XSD, XML, SOAP UI, GIT, Maven, JDeveloper, MFT

Role : Technology Lead

Description : ICC is to provide flexible platform that will allow Nike to meet Integration needs in an efficient, agile, and reliable fashion. ICC has embarked to replace its existing e*Gate and JCAPS integration platforms with oracle fusion middleware. It help getting the right product, to the right customer, in the right quantity, right condition, at the right place, right time, and the right cost. It focus on a sustained stable, qualitative and cost efficient IT production and development, securing synergies for local business demands.

Roles & Responsibilities:

Developed UI using ADF

Analyzing reproducing and fixing defects

Getting clarifications from one-point support teams and customers if needed

Worked on SOAP Nodes, XSLT, XSD, mapping node and other transformation nodes for transformation and routing of messages

Used WSDL, XSD and XML to validate messages and testing with sample request messages and validated response messages using SOAP UI

Created integration background including XML/XSLT, Data Transformation, Message Routing, Integration Infrastructure and Web Services (WS*, REST)

Design reusable components using SOA suite 11g/12c for data transfer between heterogeneous end systems

Resolved any queries or questions at the time of development

Performance monitoring, tuning of weblogic and SOA instances

Provide technical support, support for QA, release, and production support processes

Preparation of relevant deliverable documents

Provide technical support, participate in troubleshooting

Performed activities for deployment, support for QA, release, and production support processes

Mentor new employees joining project

Client – Anixter Inc. (Dec 2014 – Feb 2015)

Project : FAH – Fusion/Financial Accounting Hub

Environment : Oracle Fusion Applications, IDM, Fusion Accounting Hub, ODI, Oracle WebLogic Server, Oracle DB, JDeveloper, Eclipse, PeopleSoft

Role : Technology Lead

Description : Oracle Fusion Applications is designed to work alongside both non-Oracle and Oracle systems. FAH is both an accounting integration platform and a reporting platform. Oracle Fusion Accounting Hub (FAH) is an accounting integration and reporting platform that includes the following products: Subledger Accounting, Ledger, and Financial Reporting Center. As an accounting integration platform, FAH standardizes the accounting from multiple third party transactional systems to consistently enforce accounting policies and meet multiple reporting requirements in an automated and controlled fashion. As a reporting platform, FAH offers Ebusiness Suite and PeopleSoft customers exceptional reporting and analytics capabilities with minimal disruption to their current financial processes.

Roles & Responsibilities:

Installed, Configured and administered Oracle Fusion Applications

Preparation of relevant deliverable documents

Topology Design, Hardware Sizing, Logical and Physical Layout design. Installation, tuning of Weblogic Server, SOA Server, Fusion Applications

Applied product specific patches, upgrade patch, P4FA patchsets

Managing Instances and monitoring the Servers

Created and used scripts as WLST, Shell, Python

Deployed various WAR, JAR, EAR and J2EE applications on managed servers and in clustered environment using Console or auto deployment scripts in stage and production

Used and Created Oracle Enterprise Manager Monitoring Templates/Scripts

Performed activities for provisioning the application

Client - Apple Inc. (Feb 2012 – Nov 2014)

Project : GCRM TM

Environment : Oracle Fusion Applications, OSB, ODI, Oracle WebLogic Server, Oracle DB, XML, XSLT, XPATH, XSD, Web services, JDeveloper

Role : Technology Lead

Description : The Fusion Applications (territory management and incentive calculations) provides complete solution for managing sales territories in order to maximize and account coverage, and improve overall sales performance. Oracle Fusion Territory Management delivers very powerful territory planning capabilities that are integrated with Oracle Fusion CRM. We use Oracle Incentive Compensation to determine when to compensate sales group. Territory Management is used in conjunction with OIC to determine who the credit receivers are for sales transactions in OIC. Key benefits of Fusion Applications TM and OIC are it deploys territory changes more quickly with simplified territory administration; optimize territory coverage for existing markets as well as expansion into new markets; respond more quickly to changing business conditions.

Roles & Responsibilities:

Installed, Configured and administered Oracle WebLogic Server

Preparation of relevant deliverable documents

Topology Design, Hardware Sizing, Logical and Physical Layout design. Installation, tuning of Weblogic Server, SOA Server, Fusion Applications

Weblogic Server failover and restore activities

Provide technical support, participate in troubleshooting

Applied product specific patches, upgrade patch, P4FA patchsets

Managing Instances and monitoring the Servers

Created and used scripts as WLST, Shell, Python

Deployed various WAR, JAR, EAR and J2EE applications on managed servers and in clustered environment using Console or auto deployment scripts in stage and production

Setting up multiple clusters and implementing Load Balancing, High Availability and Failover functionality

Performed activities for provisioning the application

Used puppet, chef

Implemented single sign on SSO using SAML and OIF

Monitoring and creating alerts

Used and Created Oracle Enterprise Manager Monitoring Templates/Scripts

Environment setup for OSB and ODI for integration and data migration

Worked on technologies like Oracle, Oracle Data Integrator

Have experience in data Extraction, Loading and Transformation in data warehouse environment

Designed and developed interfaces to load the data from multiple sources like Relational databases, flat files into oracle database

Developed packages, scenarios using interfaces and variables

Good knowledge about Topology, Designer, Operator in Oracle Data Integrator

Mentor new employees joining project and help resolving customer issues

Project : Apple Middleware Infrastructure Support Team

Environment : Oracle SOA, Oracle Fusion Middleware, J2EE, Oracle WebLogic Server, Oracle DB, XML, XSLT, XPATH, XSD, Web services, JDeveloper

Role : Technology Lead

Description : As part of Apple Middleware Infrastructure support, worked with multiple application teams to provide environment setups and support applications hosted on production environment. My team supported more than 40 applications hosted on different flavours of Weblogic, Tomcat and Apache HTTP Servers.

Roles & Responsibilities:

Installed, Configured and administered Oracle WebLogic Server

Preparation of relevant deliverable documents

Topology Design, Hardware Sizing, Logical and Physical Layout design. Installation, tuning of Weblogic Server, SOA Server, Fusion Applications

Upgrade of Weblogic Server

Deployment of applications

Configure SSL for Managed Servers

Provide technical support, participate in troubleshooting

Applied product specific patches, upgrade patch, P4FA patchsets

Monitoring and creating alerts

Created and used scripts as WLST, Shell, Python

Used puppet, chef

Used and Created Oracle Enterprise Manager Monitoring Templates/Scripts

Configuring and managing secured environments using SSL and digital certificates

Managing Instances and monitoring the Servers

Performed activities for provisioning the application

Client - Dell Inc. (July 2011 – Feb 2012)

Project : Service Data Repository

Environment : SOA Suite, Oracle Coherence Cache, J2EE, ADF, Oracle WebLogic Server, Oracle DB, JDeveloper, Eclipse, Hibernate, Struts

Role : Technology Lead

Description : The Service Data Repository enables application of loading, maintaining, retrieving Asset and Entitlement details in Oracle’s Coherence Cache (hence forth called as SDR Coherence Cache). For retrieving information from SDR Coherence Cache, it exposes its services in two RESTFUL web services to consuming applications or clients. These two services are:

DataServices – This Service is to fetch the Asset/Entitlement data from SDR Coherence cache and fetch information by filter conditions, sort and pagination preferences as requested in WebService invocation by consuming application

FilterGroupServices – This Service fetches all possible Filter groups available for one Web Service client request. SDR Coherence Cache will be loaded with all Asset and Entitlement information that was shipped in last seven years from SDR Database.

Roles & Responsibilities:

Worked on design document, technical specification document including sequence diagram and mapping document

Analyze, design and document customer requirements and business flows

Designing SOA Composites using Service Adapters

Developing the User Interface in Oracle ADF

Initiating requirement discussions with client counterpart to resolve any issues in requirements and mappings

Created integration background including XML/XSLT, Data Transformation, Message Routing, Integration Infrastructure and Web Services (WS*, REST)

Provide technical support, participate in troubleshooting

Writing and executing test cases using functional/technical specification documents

Execution of test cases and monitor performance parameters

Installed, Configured and administered Oracle WebLogic Server

Configured and created JMS queues & topics, Connection Factories, Datasources, connections pools & multi connection pools

Worked on technologies like Oracle, Oracle Data Integrator

Have experience in data Extraction, Loading and Transformation in data ware house environment

Designed and developed interfaces to load the data from multiple sources like Relational databases, flat files into oracle database

Developed packages, scenarios using interfaces and variables

Good knowledge about Topology, Designer, Operator in Oracle Data Integrator

Client – Moneygram International (May 2010 – July 2011)

Project : PPT – Partner Platform Transformation

Environment : SOA Suite, Fusion Middleware, BPEL, Oracle 10g App Server, IDM – OID, OHS, Oracle DB 11g, J2EE, JSP, Servlets, WSDL, XSLT, PL/SQL, JDeveloper, WebSphere

Role : Technology Lead

Description : Partner platform transformation program will integrate all core business and provide single platform to manage applications and ERP. It is an effort to re-engineer select core business and to introduce new, supporting technology tools. PPT is focused on building the company’s process and technical infrastructure to enable profitable/sustainable growth, increase operational efficiency, and improve process controls and compliance. PPT related business process changes is re-enforced and supported by Oracle Release 12, an ERP system made up of inter-connected “modules”. ERP modules include OCO, OIC and AR.

Roles & Responsibilities:

Install, troublesheet and configure OAS

Used ANT scripts for deployments

Provide technical support, participate in troubleshooting

Managing Instances and monitoring the Servers

Provide support for QA, release, and production support processes

Client – Verizon (July 2009 – Jan 2010)

Project : VSII

Environment : J2EE, Oracle Middleware Suite, ODI, BPEL, BAM, XML, XML Publisher, XSD, WSDL, Oracle EBS, Ant, DB2, Oracle

Role : Technology Lead

Description : VSII is a core component which is responsible to initialize and manage other business process in order to achieve pre defined business objectives. VSII is central process which coordinates the execution of different operations on the web services involved in the operation. The central coordinator process triggers the higher-level business process. VSII orchestration is centralized with explicit definitions of operations and the order of invocation of variety of web-services and indirectly web service interfaces. It facilitates importing of dimension and properties and creating profile. It basically deals with moving the metadata back and forth between a temporary storage to the master storage.

Roles & Responsibilities:

Worked on technologies like Oracle, Oracle Data Integrator.

Have experience in data Extraction, Loading and Transformation in data ware house environment.

Designed and developed interfaces to load the data from multiple sources like RDBMS, flat files into oracle database

Developed packages, scenarios using interfaces and variables

Good knowledge about Topology, Designer, Operator in Oracle Data Integrator

Client – Arrow Electronics (Apr 2008 – June 2009)

Project : ECS

Environment : Java, Jdeveloper, Oracle Middleware Suite, Oracle Application Server, Oracle Apps, Oracle 10g App Server, Oracle DB 11g, XML, Ant, Solaris, Shell Script, XML Publisher

Role : Technology Lead

Description : Arrow ECS is an information technology distributor specialising in providing enterprise class solutions and services focused on data storage, network security, enterprise software, virtualisation and access infrastructure. In ECS transaction is performed in Oracle Apps. For eg. Sales order. Standared business event “oracle.apps.wsh.delivery.pik.pickinitiated” is raised. For each system to which data needs to be interfaced, there is a Subscription Rule Function (SRF) subscribed to this BE. Each SRF will execute a custom PL/SQL procedure. In PL/SQL procedure, several queried will be fired that will collect the data that needs to be send to Legacy System. All the gathered data is put in an XML structure. XML data is then enqueued in an custom AQ. Oracle Middleware services collects the data and sends it to Legacy Systems.

Roles & Responsibilities:

Developed Technical Design Documents (TDD)

Provide technical support, participate in troubleshooting

Managing Instances and monitoring the Servers

Unit testing the project

Company Name – Oracle Corp, Bangalore, India Duration - July 2006 – April 2008

OTN Service Request Support (July 2006 – April 2008)

Project 1 : Oracle Application Server

Environment : OC4J, WebCache, J2EE, ADF, Tomcat, Apache, OC4J Wallet

Role : Sr Software Engineer

Description : Provide support to the customers who used Oracle Application Server OC4J containers based in APAC and EMEA region. Oracle Internet Application Server provides a single integrated packaged solution of for middleware infrastructure including Oracle Containers for J2EE, Oracle Web Cache, Oracle HTTP Server, Oracle Forms, Oracle Reports, Oracle Portal and Oracle Discoverer.

Roles & Responsibilities:

Reviewing requirement and problem description to understand issue

Installation, tuning of Oracle SOA Suite (both HA and single node architecture), Oracle Server Instances and Applications

Test Resolution in mock environment and provide details of issue resolution

Initiating web conference discussions with customer counterpart to resolve any issues

Report and work on bugs found in product

Fix Bugs and provide to QA for testing



Contact this candidate