Administrative Assistant Customer Service

EMMYLOU CABRIGA MARCELO

PERSONAL INFORMATION

CURRENT ADDRESS : B4 L14 GRAND CYPRESS SAN JOSE DEL MONTE BULACAN

CONTACT NUMBERS : +63-997*******

EMAIL : ***********@*****.***

BIRTHDAY : 18April1975 NATIONALITY : FILIPINO

WEIGHT : 65kls HEIGHT : 5FEET

GENDER : FEMALE CIVIL STATUS : MARRIED

EYE COLOR : BROWN HAIR COLOR : BLACK

PASSPORT NUMBER : EB8043429 DATE OF EXPIRY: 06042018

EDUCATIONAL ATTAINMENT

LICENSES :

HIGH SCHOOL : Luis Palad National High School

YEAR GRADUATED : March 21, 1991

COLLEGE :

DEGREE : Computer Secretarial

YEAR GRADUATED : July 31, 2000

VOCATIONAL SCHOOL :

VOCATIONAL COURSE : Beauty Culture / Bookeeping

YEAR GRADUATED : December 6, 1992 October 2015

SUMMARY OF QUALIFICATION

Maintenance/ Janitorial Services :

7 yrs of experience in Janitorial Services

Knowledge of proper use of cleaning equipment

Knowledge of proper use and storage of cleaning chemicals

Highly Develop Interpersonal Skills

Administrative Assistant/ Secretary :

and 12 yrs experience as Administrative Assistant

Quality Customer Service and communication skills

Capacity to mutitask under pressure

Strong proficiency in MS Word, Excell, Powerpoint and Publisher

Can operate Fax Machine and Risograph

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TOTAL YEARS OF EXPERIENCE

ABROAD: XX YEARS & XX MONTHS

IN THE PHILIPPINES: 22 YEARS & 3 MONTHS

WORK EXPERIENCES

: School of Saint Anthony

EMPLOYER

PROJECT/JOBSITE : Education/ Quezon City/ Philippines

POSITION : Maintenance (Janitress)

PERIOD : 041994 to 042001

WORK/CHARACTER REFERENCE: Mrs. Juvy S. Bernal

DESIGNATION : Principal (presently working at Oman)

CONTACT DETAILS : (+63)

JOB RESPONSIBILITIES:

Maintain the cleanliness of the vicinity

Promote the awareness on the importance of keeping the area clean

Practice recycling through proper trash segregation

Perform other related duties that may be delegated by the Maintenance Head, Administrators.

: School of Saint Anthony

EMPLOYER

PROJECT/JOBSITE : Education/ Quezon City/ Philippines

POSITION : Administrative Assistant ( Secretary)

PERIOD : 062001 to present

WORK/CHARACTER REFERENCE: Mrs. Rica Rosas

DESIGNATION : Academic Coordinator

CONTACT DETAILS : +63-918*******

JOB RESPONSIBILITIES:

Attend to phone and personal inquiries;

Attend to visitors needs;

Received incoming mail and phone calls;

Execute outgoing official correspondence and calls;

Type encode important memoranda, correspondence, reports, and other related matters;

Keep department report, minutes of meetings and important records;

Schedule meeting and appointment of heads;

Take down supervisors meeting minutes when called to do so;

Ensure strict compliance to set department guidelines;

Perform other related duties that may be delegated by the Heads.

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TRAININGS & SEMINARS

TRAININGS/SEMINARS: TOPIC/COURSE TITLE DATE TAKEN

School of Saint Anthony Personality Development & Positive Work Attitude September 28,2002

School of Saint Anthony Higher Thinking Skills May 22

Ateneo de Manila University

Enhancing Organizational Skills for Optimum

(Institute of Social Order 28112008

Performance

Building)

University of the Philippines Breaking Communication Barriers: How to Deal with

12112011

( Bahay ng Alumni) Parent, Students and Stockholder Effectively.

Ateneo de Manila University

Skills Enhancement for Secretaries and

(Walter Holgan Conference 04122012

Administrative Staff

Center)

School of Saint Anthony Effective Costumer Service 12062012

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