Customer Service Home Health

CLARIBEL TINEO

*** ******* ** #* ********, NY *1212

Cell: 347-***-**** ************@*****.***

Professional Summary

Entry level position that will allow me to utilize my skill and offer a challenge.

Core Qualifications

Bilingual (English-Spanish) Operate cashier

Fax Machine

PC and Copier

AMAP and CPR Scrip-r

Positive Approaches

Experience

Developing Standards Analyzing Information Reporting Research Results Data Entry Skills Accounting

Attention to Detail Confidentiality

Book keeper, 11/2008 - Current

FRUIT PROD AND GROC CORP - Bronx, NY

Develops system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures.Maintains subsidiary accounts by verifying, allocating, and posting transactions.Balances subsidiary accounts by reconciling entries.Maintains general ledger by transferring subsidiary account summaries.Balances general ledger by preparing a trial balance; reconciling entries.Maintains historical records by filing documents.Prepares financial reports by collecting, analyzing, and summarizing account information and trends.Complies with federal, state, and local legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions.Contributes to team effort by accomplishing related results as needed.

Customer Service Agent, 06/2005 - 04/2007

TACA AIRLINE - Queens, NY

Dealing with passenger enquiries about flight departures and arrivals checking passengers. In giving seat numbersproviding boarding passes and luggage labels telling.Passengers about luggage restrictions weighing baggage and collecting any excess weight.Charges taking care of people with special needs, and unaccompanied children calming and reassuring nervous passengers.Help passengers through immigration and customs, or escort passengers who have night flight connections. You could also specialise in different areas of airport work, such as computer control.

Association for the help of retarded children, 11/2001 - 05/2005

A H R C NEW YORK CITY - New York, NY

Assists in providing self-care training and therapeutic treatments to residents of mental retardation center: Demonstrates activities such as bathing and dressing to train residents in daily self-care practices.Converses with residents to reinforce positive behaviors and to promote social interaction.Meals and eats with residents to act as role model.Accompanies residents on shopping trips and instructs and counsels residents in purchase of personal items.Aids staff in administering therapeutic activities, such as physical exercises, occupational arts and crafts, and recreational games, to residents.Restrains disruptive residents to prevent injury to themselves and others.Observes and documents residents' behaviors, such as speech production, feeding patterns, and toilet training, to facilitate assessment and development of treatment goals.Attends to routine health-care needs of residents under supervision of medical personnel.Give medications as prescribed by physician.

Education

Education

2005 EMIGRANT HOME HEALTH AIDE SCHOOL - New York, NY, USA Home Health Aide And Personal Care

2004 LONG ISLAND HOME STUDY - Brooklyn, NY, USA GED General High School Education

2002 NEW YORK INTERNATIONAL BEAUTY SCHOOL - New York, NY, USA Study In Hairdressing & Cosmetology

2000 METRO TRAINING CAREERS - Brooklyn, NY, USA Nursing Assistant

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