Customer Service High School

ALICE CIESIELSKI

**** ********** *****, ***********, **. L4Z 1K3 Home: 905-***-**** *****.****@*****.***

Professional Summary

Corporate Receptionist who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Skills

Excellent work ethics

Professional phone etiquette

Articulate and well spoken

Customer service orientated

Flexible

Accurate and detailed

Pleasant demeanor

Multi-line proficiency

Work History

Receptionist 04/2012 to Present ……Altis Staffing, 33 City Centre Dr. Mississauga

Sent to several companies such as Oakville Hydro, Creditron, Pepsico

Answered and quickly redirected high volume incoming telephone calls

Ordered and distributed office supplies while adhering to a fixed office budget

Managed office supplies, vendors, organization and upkeep

Directed guests and routed deliveries and courier services

Kept staff kitchen clean and stocked

Opened and properly distributed incoming mail

Consumer impact

Maintained a clean reception area including lounge and associated areas

Screened all visitors and directed them to proper employee/department

Receptionist 04/2002 to 2015……Today’s Staffing, 33 City Centre Dr. Mississauga

Sent to Law Firm of Kaiser Mason Ball,4 Robert Speck Pkwy, Mississauga when needed (contact Marilyn O’Brien 905-***-****)

Answer and transfer heavy volumes of incoming calls, take messages as necessary

Greet and direct visitors to appropriate departments

Arrange conference calls as instructed

Ordered lunches for meetings

Opened and dispersed daily mail to employees

Arranged for courier service

Scanning Clerk mid June to mid August 2015…….RR Donnelly

Scanning high volumes of test papers for the School Board. Approximately 500 to 1000 pages per day

Corporate Receptionist 05/1996 to 03/2002….A.C. Macpherson, 55 Yonge St.

Operate telephone switchboard to answer, screen or forward calls

Schedule appointments

Greet visitors and direct to appropriate departments

File company records

Open and distribute daily mail

Sort and distribute incoming faxes

Order kitchen and office supplies

Arrange for daily courier service

Corporate Receptionist 05/1980 to 04/1996…..Gold Circle Insurance, 680 Eglinton Ave.W

Responded up to 200 calls daily

Distributed faxes and daily mail to employees

Arranged catering for company meetings

Ordered company supplies

Arranged for courier service

Ensured reception and lobby area were kept in good order

Education….High School Academics 1977 Verdun Catholic High School, Montreal, QC

Contact this candidate