SUMMARY

A **+ years experienced Business Analyst/Project Coordinator/Manager, bilingual, bi-cultural with extensive customer service experience and of working to set schedules and deadlines. Strong background of supporting staff and senior management, as well as possessing an excellent commercial approach to solving problems and developing business. I’m a multi-skilled professional managing complex functional projects in various environments. I’m able to manage stakeholder expectations and willing to take responsibility for the delivering of project objectives.

Currently seeking a position within an ambitious and exciting company where I can utilize my experience and be challenged to push myself further.

HIGHLIGHTED COMPTENECIES

Authentic Leadership: Inherent, impassioned and revered

Good conflict management and prioritization skills

Manage technical process and resolve technical issues

Demonstrated ability to work with and support cross-functional project teams

Project Management: Ability to manage multiple projects simultaneously and under pressure.

Strong attention to detail and focus on task completion.

Strategic Thinking: Creative committed visualization accessible to all

Change Management experience (multicultural, multifunctional)

Operations Management: Bring stakeholders into the boardroom

Business Analyst: Assigning value to the unseen for bottom line benefit and forecasting business success

Innovative Thinking: Create new ideas to improve our global customers supply chain

PROFESSIONAL EXPERIENCE

Grupo Industrial Lala

International Division Borden Dairy Company Dallas, TX

IT Project Coordinator / Business Analyst Jul 2013 – Jan 2016

Defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules

Developed and maintained productive working relationships with all personality involved in the project

Flagged up potential problems at an early stage and implemented suitable solutions

Developed a clear understanding of existing business functions and processes

Collaborate with functional team members to gather and document business processes to ensure system/project deliverables

Expand or modify system to serve new purposes or improve workflows.

Document and revise system design procedures, testing procedures and quality standards.

Write technical specifications and business requirements providing guidance and business process expertise for developers.

Prepares diagrams, or other documentation needed to communicate business rules and requirements to the management team.

Prepares/presents project deliverables to management for project review and authorization

Prepared documentation (technical and end user guides) and facilitate in-person and remote training sessions

Conducted regular meetings, facilitated communications, coordination, and cooperation among team members

HR-IT Manager Sep 2009 –Jul 2013

Worked closely with management to develop strong business plans for the company International growth. Keep the organization’s efficiency by defining, delivering and supporting strategic plans by implementing proper technology solutions to improve business processes.

Implement corporate programs, policies, and procedures that comply with U.S. laws and regulations

Maintain the corporate structure and philosophy of the parent company ensuring that it is fully integrated with Grupo Lala and all of its subsidiaries and affiliates in the International Division

Keep the organization’s efficiency by defining, delivering and supporting strategic plans by implementing proper technology solutions to improve business and department processes.

Implement compensation and benefits programs that ensure a competitive market position

Worked with Vendors and HRIS team to integrate the necessary files needed to administer the Company benefits (like 401K and FSA).

Successfully plan and implement open enrollment for Company benefits including communication guides, employee meetings and support for eligible employees.

Developed and Implemented an intranet solution in accordance with the company needs and resources

Provide HRIS analytical and technical support to the Human Resources International Division

Translate executive presentations for the Board of Directors in Mexico at least twice a year

LalaAdministracion y Control Gomez Palacio Durango, Mexico

HR Project Manager Apr 2008 – Sep 2009

Developed and implemented a transition plan for HR related processes and procedures after Well’s Dairy acquisition to ensure therewere no interruptions on benefits, payroll, services, etc. for union/non/union employees.

Successfully implemented / integrated the newly acquired business unit (Omaha) into Grupo Lala’s ERP system (SAP) human capital management (recruitment, personnel administration, organizational management).

Define/implement/monitor/adjust a change management plan during SAP implementation (deal with different disciplines, cultures, behaviors)

Compensation & Benefits Manager Jan 2003 – Apr 2008

Set the organization’s pay structure and benefit offerings for all non-union employees

Successfully planed, integrated, executed and communicated a new company Retirement Plan for Grupo Industrial Lala (Mexico) that bring cash flow and tax savings to the company and also resulting in a talent acquisition and retention tool for the company because of a pre-tax savings plan that helped for a better retirement for eligible employees.

Developed and modified compensation plans to determine wages that keep the Company competitive

Keep the organization’s efficiency by delivering and supporting strategic plans by implementing proper technology solutions to improve business and department processes (EDI)

Coordinated and supervised work activities of a specialist and support staff

HRIS Specialist Oct 1996 – Dec 2002

Work with HRIS data to prepare and provide information including but not limited to headcount, salaries, major benefits as well as demographics, trends and projections to HR senior management.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

Monterrey Institute of Technology and Higher Education – Torreon, Mexico

(InstitutoTecnologico y de EstudiosSuperiores de Monterrey)

B.S. Computer Systems Engineering

Advanced Microsoft Office Skills

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