Operator Customer

Patricia Caetano – EXPERIENCED VESSEL OPERATOR – SR TRAFFIC TEAM MEMBER

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V I V I ANA PATR I C I A CAE TANO

Zurich West

EXPERIENCED VESSEL OPERATOR – SR TRAFFIC TEAM MEMBER OBJECTIVE

I am an enthusiastic, reliable and dedicated vessel operator with extensive experience across all areas of logistics. I can demonstrate a strong ability to manage projects from conception through to successful completion. A proactive individual with a logical approach to challenges. I perform effectively even within a “high pressure” working environment. I am now looking for a position within a first class multinational company ready to incorporate an experienced vessel operator with traffic experience who can transfer all her previous experience to challenge the status quo and engage others to achieve targets. There is a lot I can do in operations and since I was trained to see beyond the boundaries of my immediate responsibilities, function, business I am as well prepared to assume a senior or a manager position. CAREER SUMMARY

10-2015 – 05-2016 - Bluequest Resources AG Baar-Switzerland SR Traffic Member – Concentrates.

Coordinate and provide assistance remote to a new built Team daily basis, follow up and to implement procedures. Report exposure and p&L's to management. The main duties involve:

Creating all documents required to start operations as concentrate abroad Switzerland.

Know How transfer to a new Team and daily support.

Ensure Hedge operations are properly done, and registered.

Work with L/C's and make sure documents are produced accordingly.

Close contact and negotiation with suppliers and customers.

Coordinate transport, multimodal, and insurance when required. 10-2013 – 09-2015 – Glencore International AG Baar-Switzerland Traffic Team Member – Concentrates.

Ensure the smooth flow of daily business maintaining close contact with buyers, sellers producers, consumer, trader, shipping company, insurance company, government and embassies, customs, professional bodies, lawyers, agents, banks. The main duties involve:

Co-ordination of delivery between suppliers, Chartering and receivers (direct or through field offices).

Issue the necessary import or export letters of credit or bank guarantees.

Check incoming invoices and arrange payments.

Issue and book provisional and final invoices.

Issue shipping documents and coordinate that shipping documents (Bills of Lading) are issue properly.

Arrange L/C negotiation and collection of payments.

Declare transport insurance.

Instruct Supervision Company and Laboratories.

Hedging: make sure the Quotational Period is declare in writing, calculate the hedge quantities and pass instructions to the Hedge Unit (LME or Forex) for execution.

Inventory handling.

Issue Profit and Loss Calculation for concentrates deliveries.

Monitor Client Exposure.

Patricia Caetano – EXPERIENCED VESSEL OPERATOR – SR TRAFFIC TEAM MEMBER 2

01-2012 – 03-2013 – The Gavilon Group, LLC (Global Freight Operator) Geneva - Switzerland Cargo Management

Anticipating discussions with cargo operators/forwarding/documentary execution team for all related with cargo availability at intend load port, anticipate and wave potential inconveniences at intend load port if any, keep parties involved duly updated on port line up, discuss loading program based in cargo commercial decisions versus port line ups and documentary restrictions, define a game plan.

Checking and discussing proactively commercial aspects related with cargo contract sell/purchase.

If a Letter of Credit is involved in the transaction, make sure to meet LC requirements or quickly highlight differences, discuss B/L wording requirements.

Closely assist cargo commercial traders and documentary execution team to handle all other operational issues up to resolution and keep freight traders informed.

When required, envisage an open discussion with company subsidiaries in areas of cooperation. Financial Security

Responsible to check P&L, vessel’s deviations, compare traders estimates vs actual events and advise discrepancies or omissions.

Keep accounting informed on all P&L deviations.

Check and understand freight traders commercial plan based on futures and long/short position for voyages or bunkers and keep traders posted of any omission or discrepancies.

Issue freight invoices, pay hires and decide if any deduction to be applied due vessel’s performance based on weather routing and performance, after discussions with traders.

Make sure bunkers on redelivery versus contract price is as per traders estimates.

Verify lay times are agreed and cashed timely.

On finalization Stage, check PFHS with charterer if TC relet or owners.

Follow up for FFA and Bunker Swaps to ensure the position was correctly accounted in New Edge. Ship Operations

Pre fixing stage: Clear/vetting the vessel.

Assist the traders to determine port charges, bunker costs, other relevant operational data.

Upon reception of fixture recap, prepare/issue instructions to master, arrange vessel’s/bunker’s survey if required.

Appoint weather routing/monitoring service.

Verify master’s cargo intake is consistent with contract figures.

Nominate agents at load/discharge in due course.

Make sure documents will be ready at the time of vessel arrives at disport and inform freight traders in case of any potential delay at disport.

Discuss with freight traders previous redelivery notices if any option to extend the contract.

Make provisional laytime calculations while voyage is not yet completed, and keep traders informed. Coordination and System data input

Ensure the correct and timely input data is into the Trading System.

Have the proper information into the electronic Operators File.

Enter and update vessel movements, events, ETA’s ETC’s

Enter and update details of costs for services.

Make sure laytime are into the system and timely agreed, cashed. Patricia Caetano – EXPERIENCED VESSEL OPERATOR – SR TRAFFIC TEAM MEMBER 3

08-2010 – 06-2011 – SGS Group Management Ltd Geneva - Switzerland Customer Care Coordinator – Mineral Services

Responsible of administrative management of inspections, coordinate cargo inspections in conjunction with SGS affiliate operations managers around the globe.

Daily contact with trading companies, miners and affiliates.

Coordinate assay and sampling methods depending on customer requirements and cargo specification.

Follow up stocks handling at miners premises and keep data base and customers updated.

Provide appropriate certificates after laboratory results informed.

Follow up of volumes and inspections results for statistics purpose.

Due my background, provide and challenge internal procedures.

Follow up logistics performance and provide advice to the customer.

Provide elements of support in case of conflicts between parties.

Elaborate a quotation and discuss with customer Based on customer requirements and cargo type,

File management, Invoicing and accounts receivable.

Provide administrative support for Geneva Minerals Management’s Sales & Marketing. 01-2010 – 03-2010 – Louis Dreyfus Commodities Geneva - Switzerland Vegoil Execution

Responsible to follow up vessels fixtures in order to optimize cargo contracts quantities to be applied.

Contact with ship owners / brokers to discuss contract terms, stowage plan.

Daily contact with customers, shippers to coordinate as per contract terms surveyors, pre-advice, documentation required.

Agent appointments at load and discharge.

Invoicing, payments to third parties involved, freight and hire payments to owners/brokers.

Close contact with Dreyfus offices around the world.

In charge to control loading / discharge shifts in order to inform if any new procedure can be applied.

Main task, contribute to settle down the execution office in Geneva designing procedures to optimize the team operation.

01-1994 – 08-2009 – Cargill International Buenos Aires - Argentina/Geneva - Switzerland Vessel Operator

Responsible for vessels handling: Performing best P&L result within accurate timing.

Customer solutions finding: time saving, maximizing intakes, buying bunkers, routing vessels, negotiate claims.

For the last 2 years I was in charge to buy bunkers for my vessels and was responsible to stem and train the group of operators which I work with.

If required I was open to move to other operation desks such us fertilizer, handies etc.

Daily contact with agents all over the world.

Main experience on China port and Black Sea, in all referred to port structure.

Monitoring and controlling special golden customer assigned on satisfaction compliance in all areas, including customer care, effective planning, training and development.

Training for new vessel operator arrivals, and traders, in South American’s port with special focus on Argentine ports.

Reporting on Argentine markets and facilities to traders.

I have experience working on panamax vessels, handies, capes, woodship and tankers. Patricia Caetano – EXPERIENCED VESSEL OPERATOR – SR TRAFFIC TEAM MEMBER 4

1996 – 2005. Freight Negotiator & Logistic Specialist (Argentina)

Negotiation of freight contracts with brokers for vessels coaters from Argentina to Brazil with oil cargoes and also containers from Argentina to worldwide market.

Other than execution I was in charge of the optimization of Diamante, Alvear, Bahia Blanca, Necochea Terminals, Cargill Fertilizer plant with the ports personnel in what respect to line ups, shifts, efficient administration of stocks.

I was involved in project related with silos capacity, weather it was required to build more space or decrease the diversity of products by port considering the market needs and geographical crop 1994 – 1996. Forwarder (Argentina)

In charge of Peanut Forwarding desk: responsible for export documentation, analysis, preparation and follow up.

Negotiation of trucks and containers towards destination as long as coordination of cargo availability with plant personnel.

This position was not existent at the moment I got in charge so my accountabilities included the set up of the job and follow up.

EDUCATION & QUALIFICATIONS

1995 – 1999 - UADE - UNIVERSIDAD ARGENTINA DE LA EMPRESA INTERNATIONAL BUSINESS - 4 YEARS.

Trainings: BIMCO - Time Charter – Athens 2007

BIMCO – Dry Cargo Laytime – Rotterdam 2012

ICS – Institute of Charterers and Shipbrokers

IT Skills: Word, Excel, Access, PowerPoint, SOFTMAR, AS 400, SEXIM (export and import system), IMOS, CTTS.

Languages: Spanish native

English fluent

French fluent

German in course

PERSONAL & CONTACT DETAILS

Date of Birth: 10th, April 1970

Nationality: Argentinean

Permit: B valid until 2018

Phone: +41-79-713-****

Email: *********@*******.***

References: Available upon request.

Availability: Immediate.

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