VLAD MARIAN – GABRIEL
PERSONAL DATA:
Birth date: 05.02.1982
Adress: St Helier, Jersey
Mobile: 077********
Email: ************@*****.***
Skype: marian.vlad82
Marital status: Not married
Nationality: Romanian
PERSONAL PROFILE:
I am a conscientious and reliable individual with a professional attitude and enthusiasm for learning new skills. I have excellent analytical abilities and communication skills, which enable me to build a rapport with people at all levels, and motivate myself and colleagues to provide high standards of quality service. Organized and methodical, I have the ability to work calmly under pressure and prioritize my workload successfully to ensure deadlines. I consider myself a very enthusiastic, keen and hardworking person, with lots of motivation for a successful career. I am looking for a position in an international environment, which offers dynamic possibilities, constant change and future promise.
EDUCATION:
2006 - 2009 “Spiru Haret University” Brasov - Management
1999 - 2001 High school (evening courses) “Industrial School Group” Busteni
1996 - 1999 Professional School – “College Mihail Cantacuzino” Sinaia
WORK EXPERIENCE:
DEPUTY MANAGER: 03.2016 – present
Company: Morvan Hotels - Norfolk Lodge Hotel***
Working city: St. Helier, Jersey, Channel Islands
Department: hospitality/management
Responsibilities: supervising that general standards and company policies are meet and followed accordingly by staff members in all departments of the hotel. Dealing with guest request, complains. Actively attending manager’s meetings and HOD meetings.
HEAD RECEPTIONIST 03.2015 – 10.2015(seasonal)
Company: Modern Hotels Group - Metropole Hotel ***
Working city: St Helier, Jersey, Channel Islands
Department: hospitality/hotel staff
Responsibilities: Reception team supervising, ensuring procedures are followed accordingly, cash management, new staff training, handling guest complains, room moves, weekly rota.
RECEPTIONIST 07.2014 – 12.2014 (seasonal)
Company: Hotel de France & Ayush Spa
Working city: St Helier, Jersey, Channel Islands
Department: hospitality/hotel staff
Responsibilities: Reservations, guest check-in, check-out, booking tours, resolution or sending complaints to the other departments.
RECEPTIONIST 12.2013 – 06.2014(seasonal)
Company: Orizont Turism SA - Hotel Orizont & Spa
Working city: Predeal
Department: hospitality/hotel staff
Responsibilities: Reservations, guest check-in, check-out, night audit, resolution or sending complaints to the other departments
RECEPTIONIST 02.2011 – 02.2013
Company: Cumpatu International Express SRL - Hotel Cumpatu
Working city: Sinaia
Department: hospitality/hotel staff
Responsibilities: Reservations, guest check-in, check-out, night audit, resolution or sending complaints to the other departments
ADMINISTRATOR 03.2010 - 12.2010
Company: Staimor Trans SRL
Working city: Busteni
Department: management
Responsibilities: Tourism - villa administrator - Villa Caprioara
Marketing, coordinating staff.
RECEPTIONIST 09.2009 - 02.2010
Company: Hovakim SRL - Arca lui Noe Hotel
Working city: Sinaia
Department: hospitality/hotel staff
Responsibilities: Reservations, guest check-in, check-out, night audit, resolution or sending complaints to the kitchen or other departments. Marketing, sending offers to all of our clients.
REAL ESTATE AGENT 11.2006 – 08.2009
Company: Mervani Invest SRL
Department: real estate
Responsibilities: Fulfilling the monthly target. Follow-up activity.
RECEPTIONIST (general assistant) 10.2005 - 10.2006
Company: Phoenix Green Adventure International SRL - Stana Regala Complex ***
Working city: Sinaia
Department: hospitality/hotel staff
Responsibilities: Reservations, guest check-in, check-out, hiking tours, off road excursions.
WAITER 05.2005 - 10.2005
Company: MSC Italian Cruises – Monterey & Sinfonia ships
Department: crewing/shipping
Responsibilities: welcoming and inviting customers to the place where meals are served, offering advice in choosing the menu and beverage, taking orders, serving food and drinks, preparing and arranging dining rooms, participation in the preparation and serving of the banquet, acceptance, resolution or sending complaints to the kitchen or other departments.
WAITER 04.2004 - 09.2004
Company: Delmar - OTS Yeoman ship
Department: crewing/shipping/casinos
Responsibilities: serving food and drinks, preparing and arranging the dining room.
Foreign Languages (Knowledge level):
English - fluent
French - medium
Italian - medium
Courses & certificates:
Waiter
Real Estate Agent
Receptionist
Tourism Activity Manager Brevet
PC Skills: Microsoft Office,
Hotel PMS: Opera, Fidelio, Medallion, Protel, Rezlynx, Almador.
Seriousness, spontaneity, team working, open to learn new things and skills, sense of humor, highly adaptable.