Customer Service Staff
Resume:
Diana Aleman
Highly motivated, upbeat professional. Demonstrated expertise in performing
a diverse range of front desk tasks. Great people skills with a profound ability to handle multiple tasks simultaneously. A detail oriented professional who has excellent eye to detail and flexible nature.
312 Circle West Dr.
Westwego, La 70094
acwriy@r.postjobfree.com
EXPERIENCE
Pet Care Center, M etairie C ustomer Service Supervisor July 2014 - August 2016
-Started as ER Receptionist, promoted to supervisor in less than a year
-Monitored staff to ensure good customer service
-Delegated tasks to customer service staff
-Answered customer questions and resolved issues
-Communicated with customers, staff and management
-Made appointments and reservations
-Direct contact between client and veterinarians
-Answered multi-line phones
-Greeted and assisted customers
The Chicory, N ew Orleans S taff
June 2013 - Present
-Bridal Attendant
-Server
-Busser
-Buffet Attendant
-Food Station Attendant
Milestones Mental Health Agency, N ew Orleans O ffice Assistant
September 2013 - July 2015
-Verified medicaid or other health insurance
-Answered phones
-Input client data and reports into the computer
-Patient intakes on new and returning clients
-Filing, faxing, making copies, and running to the post office
-Light cleaning around the office
-Making patient charts
-Scheduled and confirmed doctor appointments
-Greeted patients
-Made referrals to other physicians
-General office duties
EDUCATION
University of New Orleans, N ew Orleans C ivil Engineering August 2013 - 2015
Some college credit. Not currently enrolled.
Bonnabel Magnet Academy High School, M etairie H igh School Diploma
August 2008- May 2012
SKILLS
Customer-focused and
courteous Customer
Service Supervisor has
excellent interpersonal
communication skills and
the ability to lead
customer service staff.
Has exceptional telephone
skills and the ability to be
the main contact person
for staff and customers.
LANGUAGES
English and Spanish.
Contact this candidate