20 years experience

Kathleen Macrino

assistant manager - Wells Fargo

Port Saint Lucie, FL

*************@*****.*** - 561-***-****

Administration / Financial Department Financial professional with records of achievement with opening and developing new prospective customers. Created and implemented all policies and procedures of each financial institutions. Provides exceptional customer service and mentoring.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Assistant Manager/Lead Teller

wells Fargo - South Carolina - February 2013 to August 2014 Responsibilities

I oversaw all tellers. I maintained all key logs and control book,reports. I was the second in charge when manager was not there .I did audits, order money, did scheduling. Accomplishments

I retooled the branch. Making employees more efficient and professional. I was number 1in sales and customer service

Skills Used

Responsibility, professionalism and integrity. I lead by example. Assistant Manager

Chase - Fort Myers, FL - February 2011 to August 2012 Achieves maximum results with minimal training required.Opened new branch. Hired employees and trained them.Sole control over vault. Made sure staff reached there sales goals. Did all audits,keyless balancing ledgers. Only new build to obtain perfect audit.

Teller Operations Supervisor

Bank Of America - 2005 to 2012

Responsibilities included daily reports regarding individual teller operations, ICOMM, and retooling staff when necessary.

HIGHLIGHTS: As Assistant Manager achieved perfect scores on audits, tutored employees to achieve a higher standard of performance at Chase. As account manager achieved highest ranking in sales, and first account manager to achieve perfect scores.

BANK OF AMERICA: Consistently in the top percentile in sales for the company. Responsible for the education and implementation of new procedures and policies. Throughout employment achieved perfect balancing of receipts and cash flow. Awarded accommodations of achievement for outstanding performance.

At every position, I achieved increases in sales and profitability with minimum amount of training. Proficient in Microsoft Excel, Word and PowerPoint. EDUCATION

Cornell University - Ithaca, NY

1988 to 1989

Bachelor in Finance /Premed

Mercy University - Dobbs Ferry, NY

1984 to 1988

SKILLS

proficient in Microsoft Word, Excel, Office

ADDITIONAL INFORMATION

Number one sales quota for sw division. Attained raises and bonuses regularly.

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