Kristen Nicole Cano

**** **** **** **.

Spring, TX 77373

281-***-****

acwrgi@r.postjobfree.com

Objective

I’d like to have an opportunity where I am able to utilize my excellent customer service and sales skills in a fun and energetic environment.

Summary Of Qualifications

I am willing to assume a high level of responsibility and am self-motivated. I possess a high degree of professional integrity. I am a well-rounded and flexible team player and have the ability to learn quickly. I communicate effectively when dealing with people of diverse interest and levels of authority. I have a strong ability to work at a higher level of customer service delivery. Experience

BMW of The Woodlands - March 2015 - February 2016

The Wodlands, Tx

Receptionist/Administrative Assistant

● Welcomed visitors by greeting them in person or on the phone

● Answer and correctly transfer inbound phone calls

● Sort and distribute mail/packages correctly

● Create, send and receive mail, FedEx and UPS

● Create care folders for pre-owned vehicles

● Assisted in inventory/pricing

● Help maintain/order office supplies

● Kept all areas organized, neat and presentable

● Helped organize staff lunches on weekends

● Kept records of all outbound FedEx

● Created tags for new books and keys

Kids R Kids – September 2014 - February 2015

Spring, TX

Assistant Teacher

● Prepare curriculum for the day and prep for the next day or week if I have the time

● To implement the age-appropriate curriculum.

● To provide a safe environment by following all state minimum standards.

● To perform all tasks according to Kids ’R’ Kids policies and procedures and child care regulatory agencies.

● To provide a warm, nurturing, safe and loving environment where self-concepts are enhanced, independence encouraged and individuality respected.

● To implement programs that support the Mission Statement of Kids ’R’ Kids Learning Academies.

● CPR certificate

● Room sanitation throughout and at the end of the day

● Parent discussions regarding behavior and progress Snelling Staffing – May 2014 - Current

Houston, TX

Mazak (Contract assignment – 2 months)

● Customer Service – required friendly and upbeat demeanor, excellent communication phone and face to face skills with Sales, Service, Administration and Application Departments as well as customers

● Order Entry – required strong data entry and computer skills

● Accurate and timely invoicing

● Accurately complete commission statements for sales associates Vedas Medical Spa and Wellness Center – March 2014- September 2014 The Woodlands, TX

Medical Assistant

● Open and close the office

● Process transactions for treatments and/or products we provide

● Setting up OR for our SmartLipo procedures

● Sterilize all instruments and all treatment rooms properly

● Scheduled patients for first time treatments and follow-ups

● Took patient vitals and pictures pre/post procedure

● Assisted the doctor in surgeries, fillers, injectors as well as follow-ups

● Preformed Venus Freeze and HydraFacial treatments on patients

● Administered B12’s and preformed ZRT Spectracell

● Call in medications, patient garments, office and medical supplies Skills and Certifications

● Inside sales

● Patient Account management

● Leadership skills

● Team player

● Administrative and clerical

● Accurate data tracking

● MS Office-Word, Excel, Access, Power Point

● Project Management

● Venus Freeze Certified

● HydraFacial Certified

● Sanitation responsibility for all treatment rooms

● Requested by name by many patients

Designer Shoe Warehouse (DSW) – March 2013 – November 2013 Humble, Texas

Sales Associate

● Maintain internal customer service relationships with employees and customers in a retail environment

● Merchandise product on showroom floor

● Inventory control

● Inside Sales

● Process credit and cash sales transactions

● Assist with opening and closing of store

● Administrative/Clerical

Pittsburgh Paint and Glass (PPG) –April 2010-September 2012 Tomball, Texas

Inside Sales Representative

● Maintain internal customer service relationships with employees and customers in a retail environment

● Processes in opening and closing of the store

● Cash flow transaction management

● Responsible for bank deposits as needed

● Product knowledge delivered to customers

● Inventory management

Medical Externship –Spring 2011

Spring, Texas

Received experience with:

● Patient check in process, schedule patients for next visit

● Electronic/web based charting process, e-clinicalworks

● Performed suture removal, ear irrigations, B12 injections and sub Q sticks

● Wound dressing, rooming patients, taking vitals and reason for visit Education

High School Diploma Hempstead High School GPA 3.0 2008 Medical Asst. Cert. Program Texas School of Business GPA 3.8 2 011 Phlebotomy Cert. Program Texas School of Business GPA 3.8 2 011 Achievements

Perfect Attendance Texas School of Business

Director’s List Academic Achievement – Texas School of Business President’s List Academic Achievement – Texas School of Business References Available Upon Request

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