Administrative Assistant, Administrative Receptionist, CSR, Data Entry
Resume:
Kristen Nicole Cano
Spring, TX 77373
*******.***@*****.***
Objective
I’d like to have an opportunity where I am able to utilize my excellent customer service and sales skills in a fun and energetic environment.
Summary Of Qualifications
I am willing to assume a high level of responsibility and am self-motivated. I possess a high degree of professional integrity. I am a well-rounded and flexible team player and have the ability to learn quickly. I communicate effectively when dealing with people of diverse interest and levels of authority. I have a strong ability to work at a higher level of customer service delivery. Experience
BMW of The Woodlands - March 2015 - February 2016
The Wodlands, Tx
Receptionist/Administrative Assistant
● Welcomed visitors by greeting them in person or on the phone
● Answer and correctly transfer inbound phone calls
● Sort and distribute mail/packages correctly
● Create, send and receive mail, FedEx and UPS
● Create care folders for pre-owned vehicles
● Assisted in inventory/pricing
● Help maintain/order office supplies
● Kept all areas organized, neat and presentable
● Helped organize staff lunches on weekends
● Kept records of all outbound FedEx
● Created tags for new books and keys
Kids R Kids – September 2014 - February 2015
Spring, TX
Assistant Teacher
● Prepare curriculum for the day and prep for the next day or week if I have the time
● To implement the age-appropriate curriculum.
● To provide a safe environment by following all state minimum standards.
● To perform all tasks according to Kids ’R’ Kids policies and procedures and child care regulatory agencies.
● To provide a warm, nurturing, safe and loving environment where self-concepts are enhanced, independence encouraged and individuality respected.
● To implement programs that support the Mission Statement of Kids ’R’ Kids Learning Academies.
● CPR certificate
● Room sanitation throughout and at the end of the day
● Parent discussions regarding behavior and progress Snelling Staffing – May 2014 - Current
Houston, TX
Mazak (Contract assignment – 2 months)
● Customer Service – required friendly and upbeat demeanor, excellent communication phone and face to face skills with Sales, Service, Administration and Application Departments as well as customers
● Order Entry – required strong data entry and computer skills
● Accurate and timely invoicing
● Accurately complete commission statements for sales associates Vedas Medical Spa and Wellness Center – March 2014- September 2014 The Woodlands, TX
Medical Assistant
● Open and close the office
● Process transactions for treatments and/or products we provide
● Setting up OR for our SmartLipo procedures
● Sterilize all instruments and all treatment rooms properly
● Scheduled patients for first time treatments and follow-ups
● Took patient vitals and pictures pre/post procedure
● Assisted the doctor in surgeries, fillers, injectors as well as follow-ups
● Preformed Venus Freeze and HydraFacial treatments on patients
● Administered B12’s and preformed ZRT Spectracell
● Call in medications, patient garments, office and medical supplies Skills and Certifications
● Inside sales
● Patient Account management
● Leadership skills
● Team player
● Administrative and clerical
● Accurate data tracking
● MS Office-Word, Excel, Access, Power Point
● Project Management
● Venus Freeze Certified
● HydraFacial Certified
● Sanitation responsibility for all treatment rooms
● Requested by name by many patients
Designer Shoe Warehouse (DSW) – March 2013 – November 2013 Humble, Texas
Sales Associate
● Maintain internal customer service relationships with employees and customers in a retail environment
● Merchandise product on showroom floor
● Inventory control
● Inside Sales
● Process credit and cash sales transactions
● Assist with opening and closing of store
● Administrative/Clerical
Pittsburgh Paint and Glass (PPG) –April 2010-September 2012 Tomball, Texas
Inside Sales Representative
● Maintain internal customer service relationships with employees and customers in a retail environment
● Processes in opening and closing of the store
● Cash flow transaction management
● Responsible for bank deposits as needed
● Product knowledge delivered to customers
● Inventory management
Medical Externship –Spring 2011
Spring, Texas
Received experience with:
● Patient check in process, schedule patients for next visit
● Electronic/web based charting process, e-clinicalworks
● Performed suture removal, ear irrigations, B12 injections and sub Q sticks
● Wound dressing, rooming patients, taking vitals and reason for visit Education
High School Diploma Hempstead High School GPA 3.0 2008 Medical Asst. Cert. Program Texas School of Business GPA 3.8 2 011 Phlebotomy Cert. Program Texas School of Business GPA 3.8 2 011 Achievements
Perfect Attendance Texas School of Business
Director’s List Academic Achievement – Texas School of Business President’s List Academic Achievement – Texas School of Business References Available Upon Request
Contact this candidate