MELISSA acwraw@r.postjobfree.com COM ***-Liberty *35-Hill, 8676 TX

CAREER FOCUS

Customer-oriented Receptionist / Front desk with proven track record in delivering care and service to the customer. Innate problem-solver and customer-solutions provider. Excel at helping people. PROVEN SKILLS

Service Orientation • Critical Thinking • Social Perceptiveness • Time Management • Professionalism PROFESSIONAL EXPERIENCE

Domestic May 2002 -Present

Stay at home Mom • Analyze and improve any and all procedures in the home • Manage daughter’s health needs on an ever-changing basis • Arranged and oversaw the out of state adoption of my daughter • Assign work schedules and duties to any outside staff, and supervise their work • Maintain order and cleanliness throughout interior and exterior of home and transportation • Examine bills of household; furnish bills, collect payments, and provide receipts when necessary. Book keeper Jan 2008 -Jan 2010

Accounting/Bookkeeping Karen's Detailed Cleaning Service 512-***-**** Cedar Park, TX Managed complete payment process • Generated all required reports in accordance to federal mandates and company guidelines • Managed general ledger accounting • Established vital improvements to recordkeeping procedures, enhancing process for Service • Sales and Marketing • Active Listening • Time Management • Active Learning • Judgment and Decision Making • Management of Personnel Resources • Troubleshooting accounts receivable and reconciliation • Employed accounting software to document, track, and assess account data • Evaluated journal entries to maintain accurate reporting • Supported determination of company's financial standing for following year by reporting accurate revenue information • Partnered with project leadership to guide financial management and maintain adherence to budgetary guidelines • Submit reports and review reports or concerns with superior.

Hair Stylist / Front Desk Jan 1997 -Jan 2002

Hair Forte 802-***-**** South Burlington, VT

Cut, trim and shape hair, based on customer's instructions, hair type and facial features • Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles • Schedule client appointments • Update and maintain customer information records, such as services provided • Develop new styles and techniques • Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance. EDUCATION

• Associate of Arts : Cosmetology O'Brien's Aveda institute Cosmetology May 1997 South Burlington, VT

• High School Diploma : General Studies Coichester High School General Studies May 1991 Colchester, VT _XXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXX ZZZZZZZZZZZZZZZZZZZ CCCCCCCCCCCCCCCCCC xxxxxxxxxxxxxxxxxxxxxxx KKKKKKKKKKKKKKKK MELLEVINE518@ GMAIL. COM