Accounts Receivable Customer Service
Resume:
EDLENE GRACE IGNACIO LAYUG
#** ******** *****, *****, ** 07470
*********@*****.***
ACCOUNTS RECEIVABLE SUPERVISOR / ACCOUNTS PAYABLE COORDINATOR / BOOKKEEPER
Broad experience in all aspects of Financial Management, General Accounting, Accounts Receivable, and Accounts Payable.
Professional Experience:
Gruner and Co. New York, NY
Accounts Payable Coordinator/Bookkeeper 2015 – 2016
Ensured timely payments of vendor invoices, maintain up-to-date system and generate weekly check run using Quick books.
Balance the books.
Review discrepancy, get an approval, attached documents to invoices.
Maintained monthly payment schedule report on insurance, realty, rent, etc…
Monitor Petty cash, employee expense, office expense.
Answers phone calls and customer inquiries.
Provided administrative support to upper management via drafting all official company correspondence, reports, forms, typing, filing, and performing data entry.
Maintain excellent customer service.
Order office supplies, mail the checks daily in the post office.
Assists with Accounts Receivable department, duties like prepare bank deposits, reconciled bank statements, posts payments in the system, document payments in the book.
Jewelamerica/Oro Dall Italia New York, NY
Accounts Receivable Supervisor 1999 – 2008
Handle broad scope of internal processes encompassing the daily management of billings, collections, bank reconciliations, general ledger and month end closing with main focus on accounts receivable functions.
Manage vendor accounts of a total of $500. Million.
Reporting regularly to the CFO of the company and AR manager.
Take responsibility of managing detail aging, calling customers, data entry.
Liaising with legal departments, bank and auditors.
Responsible for running the monthly close cycle efficiently.
Research, study, review, and approve current as well as new customers for credit accounts. Handled all customers inquiries.
Went above and beyond accounting duties by assisting in inventory count of merchandise.
Provide training for new staff.
Research and approve allowances, discounts, returns, and chargebacks or claims and making final decision for write-off.
Provide revenue reports on a weekly basis, monthly unit revenue, financial statements, cash flow, balance sheets, and intercompany balances.
Print and distribute daily, weekly, monthly, and quarterly financial reports for the CFO of the company.
Prepare bank deposits. Record and posts all cash, checks, ACH payments, and wire transfer in the system.
Processed month and year end closings, handled multiple accounting tasks and programs.
Processed cash, credit cards, regular payments, and ACH payments.
Daily communication with shipping department for shipping discrepancies, and returns.
Talked with sales reps on a daily basis concerning customer issues.
Mailed invoices and statements (customers who were not set up via EDI) and followed up with customer.
Responsible for credit collections on all accounts by contacting the customer by phone, email and written correspondence. Preparing and maintaining customer’s monthly reconciliation schedules.
Checkolite Inc. Edison, NJ
Accounts Receivable and Payable coordinator 1998 – 1999
Do AR and AP.
Obtained credit information on customers by Dun & Bradstreet.
Prepare bank deposits and record cash receipts in the system on a daily basis.
Pay invoices by verifying transaction information, computing charges and refunds, preparing and mailing invoices and statements, identifying delinquent accounts and insufficient payments.
Resolve disputes with clients regarding outstanding invoices, payments and adjustments.
Reconciled and balance accounts on a daily and monthly basis.
Assists with month end closing.
Participated in audit inventories.
Preparing monthly reconciliation status reports for management.
Investigate and resolve customer queries.
Researched and resolved customer claims likes shortages, POD’s, discount violation, advertising allowance and returns.
Process and issue credit memo after research has been completed.
RCI Construction Company Manila, Philippines
Accounts Receivable officer 1996 – 1998
Prepare invoices, research outstanding unbilled and resolve issues.
Payroll processing.
Typing construction proposals.
Accounts receivable entry, deposit posting and collection.
Answer customer calls and inquiries.
Assists project managers with construction permits.
Other office duties as required.
Education:
Ama Computer College
Bachelors Degree in Computer Science, March 1996 Manila, Philippines
Additional skills:
Proficient in Microsoft office, word, outlook, excel.
Quickbooks, Visual accountmate, ASW, EDI systems, and merchant online banking etc…
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