Customer Service Office

KATHERINE A. MARTIN

***** ****** ******, *******, ** 77029 (C) 713-***-**** ********@***.***

PROFESSIONAL SUMMARY

Talented administrative professional with background in clerical support of various positions.

Detail-oriented office assistant with numerous years’ experience supplying thorough, organized administrative support.

Sufficient knowledge of MS Office software.

Quality-focused, committed to approaching administrative tasks with tenacity and attention to detail.

SKILLS

Professional phone etiquette. Reliable with pleasant demeanor.

Excellent communication skills. 45 wpm typing speed.

Multi-lined phone proficiency. Seasoned, hardworking, dependable individual.

Articulate and well spoken. Customer service oriented.

Accounting familiarity with invoice billing. Proficient in filing and data archiving.

Experienced in computer skills. Familiar with MS Office, Outlook for e-mail, and various other software programs.

WORK HISTORY

Piping Products Inc. Sep 2003-Apr 2016

Receptionist/Office Assistant

1681 Kress Street

Houston, TX 77020

Managed a clean, pleasant reception area.

Answered and redirected calls to appropriate person or office.

Greeted and screened visitors, vendors, and interview candidates, and directed to the proper location.

Opened and properly distributed mail throughout the office.

Managed, ordered, and distributed office and kitchen supplies.

Edited and input data invoices into companies billing system, processed, and mailed out.

Scanned, faxed, and filed documentation.

Maintained office machines, copiers, faxes, printers, and computers.

Lansdowne-Moody Co. Feb 1995-Apr 2002

Receptionist/Accounting

Houston, TX 77029

EDUCATION

Manpower Business Training Houston, TX

Certificate of Course Completion

Galena Park HS Galena Park, TX

High School Diploma

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