Project Coordinator/Analyst/Technical Writer

Aswathy Sasi Kumar

**** ***** ******, *** ****, Sunnyvale, CA 94086

904-***-**** ****************@*****.***

PROFILE

A motivated and self-driven professional who has over 4 years of experience in project management and technical writer roles.

In depth understanding and experience in requirements elicitation, scope management, creating BRDs, quality assurance, user training and support.

Experience in interacting with business users to analyze the business process and requirements as well as transforming the requirements in to technical terms, documenting and rolling out the deliverables.

Experience in creating knowledge based articles, reviewing deliverables for accuracy, usability and language to ensure it meets desired formatting and quality standards

Team player with excellent communication, analytical, problem solving, client coordination, offshore onshore coordination and team leader skills.

Excellent interpersonal skills with result oriented dedication towards goals.

EDUCATION

University of California Santa Cruz, CA

Post Graduate Professional Certificate in Project and Program Management August 2016

Anna University Chennai, India

Master of Engineering, VLSI Design 2011 – 2013

Mahatma Gandhi University Kerala, India

Bachelor of Technology, Electronics and Communication Engineering 2006 – 2010

SKILLS

Applications - Netsuite

Project Management – Project Planning, Process Analysis, Risk/Contingency Management, Quality Assurance

Agile Project Management, Scrum, Lean Agile Project Management, Waterfall Project Management

Programming Skills – C, VHDL, Verilog

Business Analysis – Requirement Gathering, SDLC, BRD, Test cases document

Software – Microsoft Project, Office, Visio

EXPERIENCE

A&N Infomart Pvt Ltd Kerala, India

Project Coordinator Jan 2013 – Sept 2015

Directed all phases of software projects, from Planning, Analysis, Design and UAT

Working knowledge on Order to Cash, Procure to Pay and Accounting business processes

Configure and support Netsuite implementation, process improvements, creating custom roles and reports and general system maintenance

Organized and facilitated sprint planning, reviews, retrospectives, daily stand-up meetings other Scrum-related meetings

Experience in core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the delivery

Developed executive presentations and reports to facilitate project evaluation and process improvement

Gathered, analyzed and summarized data and other information for project portfolio reporting

Develop project plans and implementation timelines to meet goals and deadlines

Assess project development risks and resource requirements

Track all the project related metrics in terms of schedule, budget, risk identification and mitigation

Ensure completion or resolution of all project deliverables at the end of the project

Create meeting agendas and minutes; follows up with team members on action items

Conducted change management review meeting and assessing impact on the applications for upcoming changes

Initiated and managed Client meetings to understand the problem domain

Analyzed business processes and identify opportunities for improvement

Communicates program progress with all parties at regular intervals (PM, Engineering, Quality, Purchasing)

Train others on team or in group and develops job procedures and job aids

IBS Technologies Pvt Ltd Kerala, India

Project Coordinator (Technical Writer) Aug 2010 – July 2012

Managed and track status of work plans and deliverables

Review deliverables from remote team for accuracy, usability and language to ensure it meets desired formatting and quality standards

Ensure that project schedules are met, monitored and tracked the progress and performance against plan

Gathered and prioritize requirements by working with the business users

Created knowledge based articles to publish in support page

Worked with project manager to track progress, review issues and implement solutions.

Ensure effective project team performance

Addressed and resolved customer product queries making sure the customer satisfaction goals were consistently met

Participate in 24*7 on-call rotation and work with global teams

Produce project meeting and status report communication and project presentations

Analyzed project requirements and provide direction to remote team through email, teleconferencing and web conferencing within multiple time zones as necessary

Received Best Performer Award for Project Coordination

INTERNSHIPS

OEN India Ltd Kerala, India

Intern (Unpaid) Jan 2010 – April 2010

Designed and developed ‘Dynamic cleaning’ system to clean the metal dust in relays to improve quality and performance using C Programming language.

Assisted Product Engineer in calibration of stepper motor and acquire data from AT89C51 microcontroller

NeST Technologies Corp. Kerala, India

Intern (Unpaid) Sept 2013 – Dec 2013

Researched and designed FPGA based on LUT-level power gating technique to reduce standby power using VHDL.

Assisted back end Engineer in preparing reports, design and development

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