Jeanette Peterson
MEMPHIS, TN *8141
Phone: 901-***-****
Alt Phone: 901-***-****
********@*****.***
Ability Summary
Diligent professional with over 12 years of experience in medical billing and office coordination.
Employment History
Patient Access Representative
04/2002 - 01/2015 Saint Francis Hospital,Conifer 5959 Park Avenue, Memphis, TN
• Provided friendly reception for up 100 walk-in and ambulatory patients per day.
• Maintained 99.9% accuracy for patient intake information.
• Communicated with insurance companies to verify patient benefits and deductibles.
• Researched patient insurance benefits online.
• Processed and documented copayments and deductibles in PASS automated system.
• Provided explanation of HIPPA forms and consent documents.
• Performed all task in a timely manner to ensure optimal patient care.
• Assisted management with the training of new employees.
Education and Training
Location Qualification Course of Study
Tennessee Technology Memphis, TN 2 Years of College or a Technical or Vocational School Business/Medical Office Management
Center
Honors & Activities
10 Year Honoree as a dedicated employee 2012
Saint Francis Conifer