CONFIDENTIAL CAREER PROFILE

Jo Ann L. Madrid

Shelby Township, MI 48317

928-***-****

acwr4y@r.postjobfree.com

OBJECTIVE:

To secure an administrative or sales position that will allow me to utilize my well-developed communication skills and strong track record of success within my diverse experience to contribute to the strength of my future employer.

EMPLOYMENT HISTORY:

August 2013 to Present THE NATURE BAKER (Michigan)

Account Representative

DUTIES:

-Establish new and service existing accounts

-Educate individuals and accounts on the health properties of the product

-Perform demonstrations and interact with potential consumers

-Negotiate pricing with retail customers

May 2009 to February 2012 NEW HOPE HOSPICE (Arizona)

Professional Services Representative

DUTIES:

- Sales calls on physician’s offices and other potential referral sources to locate appropriate hospice patients for admission

- Consult with patients and families through the consent process and answer all related questions

- Public speaking and overall marketing of the hospice concept and educating the community as to promote early utilization of hospice services

- Design and coordinate all advertising for the Lake Havasu City branch

- Coordinate New Hope Hospice’s involvement in all community activities

- Participate in numerous community groups to ensure company visibility

- Complete all related administrative documentation

January 2008 to April 2009 HOSPICE OF HAVASU (Arizona)

Professional Services Representative

DUTIES:

-Sales calls to doctor’s offices and long term care facilities to identify appropriate candidates for hospice care

-Collaborate with health specialists and civic groups to determine community end-of-life needs

-Fund-raising

-Complete all related administrative documentation

-Design and promote end-of-life program to businesses

-Educate the community regarding hospice care and services

Apr. 2007 to January 2008 RIVER CITIES UNITED WAY (Arizona)

Resource Development Specialist

DUTIES:

-Sales calls to secure fund-raising and campaign management

-“Cold-calling” to acquire new fund-raising sources

-Volunteer recruitment and development

-Complete all related administrative documentation

-Public relations and press liaising

-Public speaking engagements and oral presentations

Jan. 2006 to Apr. 2007 FRONTIER COMMUNICATIONS (Arizona)

Account Manager

DUTIES:

-Retain and grow existing business accounts for CPE, voice, data and network products

-Develop new business accounts

-Prepare and present formal proposals

-Prepare and present timely account and volume reports

Jan. 2004 to Jan. 2006 MICHAEL ALAN FURNISHINGS (Arizona)

Design/Sales Associate

DUTIES:

-Sales of home furnishings and accessories

-Develop new associates under mentoring program

-Extensive calling outside of retail environment

-Analyze floor plans and blueprints

-Advise clients as to options concerning fabrics, design, scale choices, surface finishing

EDUCATION & PROFESSIONAL TRAINING:

– The Interior Design Society of America – Interior Design Certificate

– U of A – Bachelor’s degree in Administration with Marketing Major

TECHNICAL KNOWLEDGE

My knowledge of computer software programs includes MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Publisher, MS Explorer, Donation Tracker, ODM, TRAX and DPI (client tracking software), Top Producer and Seibel (database management software) and WIP (accounting software).

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