Customer service Representative

Deana Lee Noesner

*** *** ***** ******

Cuyahoga Falls, OH 44221

Cell: 870-***-****

Email: ***********@*****.***

Objective

I am currently looking for a full time or Part time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively. To be able to have the opportunity to move up in a larger company and possibly a management position.

Skills

Exceptional listener and communicator who effectively conveys information verbally and in writing.

Excel in English; carry a college education in proofreading, grammar, editing and creative writing.

Computer-literate performer with software proficiencies covering wide variety of applications.

Experience

Towpath Credit Union, Fairlawn, Oh

Teller/Call Center Representative

April 29th 2015 to may 6th 2016

- cash withdrawals and deposits

- loan payments

- credit card payments

- answer phones and direct them to where they need to go.

- handle all mail deposits and transactions.

- open new accounts

Julius Zorn Cuyahoga Falls, OH

Second Shift Team Lead, First Shift Knitter March 2010-March 2015

-Trim and check product, Quality Control

-Work with machines to sew and produce made to measure medical garments

-Thread and fix machines when needed as well as light mechanic work

-Delegate work to other employees

Hastings Entertainment Jacksonville, AR

Video Manager June 2007- September 2009

-Assisited customers whenever they needed it

-Constructed endcaps and new merchandise areas

-Updated the wall and made room for new releases

-Handled telephone calls when cashiers were busy

Premiere Video Highland, AR

Team Lead, Associate September 2002- June 2005

-Assisted customers whenever they needed help

-Handled all incoming phone calls

-Cashiered paying customers

Education

University Of Arkansas in Little Rock Little Rock, AR

Bachleor’s Degree in English; Creative Writing May 2010

-Dean’s List

Highland High School Highland, AR

High School Diploma May 2005 - Honor roll

Achievements

-Perfect Attendance throughout High School

-Honor roll throughout High School

-Dean’s List / Major: English: Minor: Criminal Justice

References are available upon request

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