Customer Service Equipment
Resume:
Todd A. Gates **** Cherokee Rose Lane
Burleson, TX 76028
*************@*****.***
BHA Drilling and Services
December 2013 – October 2014
Operations Manager
Recruited by this company to implement new policies and procedures and re work the motor shop.
Responsible for hiring, training, and supervising employees.
Responsible for working within specific budget guidelines regarding purchasing tools and equipment.
Supervised employees repair motors, motor parts and tools.
Coordinated incoming and outgoing motors, motor parts and tools.
Maintained service reports.
Responsible for all inventory.
Performed any necessary preventative maintenance on all motors, shop equipment and operating equipment.
Motor Shop Supervisor
December 2009 – November 2013
Crescent Directional Drilling, Imperial, PA
Responsible for opening and developing motor shop including design layout of building, hiring employees, purchasing equipment and selecting inspection companies for motor shop tools and equipment.
Responsible for purchasing new equipment within budget guidelines.
Responsible for repair of all motors, motor parts and tools.
Assist and train motor shop employees.
Accountable for operating motor shop within budget guidelines.
Perform mechanical, pneumatic and hydraulic installation maintenance and repair of motors.
Perform machine work with lathe, drill press, grinding and surfacing equipment for motor power section repair.
Maintain service reports regarding condition of equipment and parts.
Responsible for monthly inventory of motors, parts and tools.
Coordinate production shop activities and work in progress regarding shipping and receiving.
Perform preventative maintenance on all motors, shop equipment and operating equipment.
Motor Shop Supervisor/tool Coordinator
February 2009 – July 2009
Integrity Directional, Kalkaska, MI
Responsible for opening and developing motor shop including design layout of building, hiring employees, purchasing equipment and selecting inspection companies for motor shop tools and equipment.
Assist and train motor shop employees.
Responsible for day to day operations of motor shop.
Perform preventative maintenance on all motors, shop equipment and operating equipment.
Responsible for purchasing new equipment within budget guidelines.
Responsible for repair of all motors, motor parts and tools.
Motor Technician Supervisor
November 2007 – February 2009
Nevis Energy, Traverse City, MI
Responsible for purchasing new equipment within budget guidelines.
Responsible for repair of all motors, motor parts and tools.
Assist and train motor shop employees.
Accountable for operating motor shop within budget guidelines.
Perform mechanical, pneumatic and hydraulic installation maintenance and repair of motors.
Perform machine work with lathe, drill press, grinding and surfacing equipment for motor power section repair.
Maintain service reports regarding condition of equipment and parts.
Responsible for monthly inventory of motors, parts and tools.
Coordinate production shop activities and work in progress regarding shipping and receiving.
Perform preventative maintenance on all motors, ship equipment and operating equipment.
Lead Mechanic/Assembler
October 2005 – November 2007
Ginops, Inc., Williamsburg, MI
Shop Coordinator for six shop hands.
Provided inspection and repair of motors, transmissions, shop equipment and heavy equipment.
Developed and maintained service reports for all equipment.
Coordinated activities regarding the ordering, purchasing, receiving and shipping of parts and equipment.
Provided assembly and repair training to employees.
Finish Carpentry
January 2004 – October 2005
Kevin Lewis Construction, Williamsburg, MI
Performed rough construction, roofing, decking and siding.
Provided finish carpentry to high end residential homes.
Created and designed custom carpentry features.
Installed wood flooring.
Plumber’s Assistant
January 2004 – September 2004
Mabel Creek Plumbing, Williamsburg, MI
Provided plumbing mechanics for local residents and businesses.
Served as primary contact for customer service.
Department Head
August 2001 – March 2004
Dunham’s Sports, Sterling Heights, MI
Primary supervisor to six customer service representatives.
Provided initial and on-going training to store employees.
Responsible for all shipping and receiving of store inventory.
Responsible for store cashier activities including balancing end of the day receivables and deposits.
Provided managerial customer service and relations.
Oakland University, Auburn Hills, MI
Quality Control (SPC 1) QS 9000 Certified – 1990
Contact this candidate