GINIKA (NICKY) ISIUGO

**** ***** *****, **** **** Beach, FL. 33417

acwqzr@r.postjobfree.com; 202-***-****

U.S PERMANENT RESIDENT (DOES NOT REQUIRE VISA SPONSORSHIP) KEY STRENGTHS

Analytical Problem Solving and Communication

• Experienced business analyst and project/product management professional with distinctive investigation, problem-solving and decision-making skills. Considerable experience in gathering and analyzing business requirements and managing projects leveraging an AGILE or Waterfall methodology and adeptly transforming business needs to requirement specifications. A competent communicator with excellent facilitation and problem solving skills demonstrated through workshops, walkthroughs and PowerPoint presentations used to engage internal and external stakeholders at various levels of management. Intellectual Adaptability

• Warwick Business School MSc graduate, seeking to leverage my passion for business case analysis, strategic project leadership experience, and steadfast work ethic in a senior role that values the talent to communicate with teams and clients. Global Relationships

• Lived and worked in 3 continents and countries with global teams including international experience in North America, Western Europe and Africa. Known for building lasting relationships with colleagues and clients by establishing trust and credibility, and making significant contributions to their companies.

SKILLS

• Methodology: Agile Scrum, Iterative and Waterfall SDLC Methodology

• Business Analysis: Business Requirement Documentation, Flow Charts, User Stories, Story Cards, Use Case design, Process Improvement, Context Diagram, BPMN, Process Improvement, Troubleshoot, Data Analysis Financial Analysis, Research, Forecasting

• Project communication & Management: Project Planning and Coordination, Scope definition/Scope management, Strategic Planning, Risk Issue mitigation/management, Stakeholder management, cost/benefit analysis, Reporting

• Product Management: Product vision, Product design, strategy and ownership, Product planning and PLC management, Customer/stakeholder advocacy

• Financial Analysis: Data analysis, Financial Planning, Financial Data interpretation, Financial Strategy Revenue Analysis & Management

• Business Integration: E-Commerce, ERP, Responsive Web and Mobile applications

• Marketing & Advertising: product marketing, marketing strategy, digital marketing, SEM, SEO

• Design: User Experience Research, Design management, UML diagrams, UI mock-ups.

• Hands on: Microsoft PowerPoint, MS Excel, MS Visio, MS SharePoint, MS Project, JIRA, SQL, Outlook Revenue Management System, Management Information System EDUCATION

THE UNIVERSITY OF WARWICK, WARWICK BUSINESS SCHOOL WARWICKSHIRE, UK MSc (Hons), Marketing and Strategy (2014)

ASTON UNIVERSITY, ASTON BUSINESS SCHOOL BIRMINGHAM, UK BSc (Hons), International Business and Economics (2012)

• Awarded Upper 2nd Class (3.6 GPA on a 4.0 scale) PROFESSIONAL EXPERIENCE

4TH SOURCE INC LOUISIANA, USA

Business Solutions Analyst June 2015 - March 2016

• Championed and coordinated sprint planning sessions, groomed the product backlog, produced user stories using JIRA and supported mock-ups developments for the web-based products and ERP software applications.

• Engaged clients, stakeholders and senior executives with business solutions and proposals through detailed PowerPoint presentations and walkthroughs

• Evaluated output requirements and formats on multiple projects, reporting directly to the SVP of industry solutions and solutions engineering for a Fortune 20 multi billion dollar company.

• Utilized Agile scrum methodology in producing and prioritizing Product Backlog Items for 2 week Sprints on multiple projects

• Created and broke down Epics into smaller user stories and prioritized the PBIs for Sprints

• Participated in daily scrum meetings/Stand-up meetings. Worked closely with QA and Developers to clarify/understand functionality, resolve issues and provided feedback to resolve software defects.

• Served as the product owner on multiple Agile Scrum teams, fully owning the product, product vision and requirements on multiple projects

• Liaised with the director of marketing and marketing department to create Business Case studies and Marketing collaterals to facilitate business development

• Collaborated in the design of new system programs by analyzing requirements; developed business process models, flow charts and use cases; studied system capabilities; documented specifications.

• Improved systems and user experience by studying current practices and understanding gaps; designing modifications to increase productivity and solve business problems.

• Recommended controls by identifying problems and recommended improved procedures.

• Prepared project reports by collecting, analyzing, and summarizing information and trends.

• Provided support in executing deliverables for multiple project efforts that were released on time and on budget

• Conducted needs assessments with clients to identify business and marketing requirements and translated requirements into project plans

• Successfully managed the relationship between client, stakeholders and IT teams, Managed stakeholders expectations and mitigated scope creep

• Interacted with a diverse set of senior stakeholders and subject matter experts to determine business challenges within the 'as-is' model.

BECHTEL ENGINEERING LIMITED ENUGU, NIGERIA

Business Analyst Feb 2014 – July 2014

• Overhauled and streamlined business processes, budgeting and strategic planning process for over $6 million of engineering and construction investments

• Managed and negotiated with vendors, prepared requirements documentation, and refined processes.

• Provided technical and analytical support to generate improvements across the value stream

• Led cross-functional teams with business groups and agencies to define briefs, scopes of work and staffing plans

• Supported the definition of project scope and objectives and engaged relevant stakeholders

• Partnered with senior management teams to analyze and address critical profitability issues, improve performance and create sustainable impact

• Evaluated process requirements and broke down complex process maps into user stories and acceptance criteria

• Collaborated with developers, testers and end users to ensure technical compatibility.

• Leveraged the Agile methodology for elicitation and representation of requirements based on interaction with the business process owner, SME’s and the development team.

• Defined and designed future state requirements in the 'to-be' model.

• Elicited stakeholder requirements through face-to-face meetings, interviews, workshops, facilitation, document analysis and research prior to translating these requirements into a clear, concise and measurable format based on behavioral process, policy and technical qualities.

• Worked closely with senior stakeholders who are responsible for driving and delivering changes based on my recommendation from detailed analysis conducted with business areas impacted by these changes.

• Managed financial analysis and bid process for major real estate development and construction of state-of-the-art auditorium and office developments CROSS COUNTRY TRAINS - Commercial Department BIRMINGHAM, UK Revenue / Yield Analyst, Revenue Group July 2010 – Aug 2011

• Effectively utilized financial models and systems including Revenue Management System and the management information data system to review trains’ loadings and revenue including managing performance against agreed targets and performance indicators

• Responsible for strategic initiatives, planning and competitor analysis, and profitability analysis of the strategic transportation routes

• Achieved and exceeded sales by 15% over target at the Cheltenham festival event

• Critically analyzed and successfully identified strategic avenues to maximize revenue using the RMS and MIS systems

• Identified solutions and opportunities to resolve business problems and improve processes

• Identified improvement and developed critical rules to optimize yield management

• Improved processes and worked with suppliers to enhance and develop Revenue Management System and policies

• Worked closely with the marketing department and identified markets that would benefit from promotions or advertising campaigns

• Executed new yield management rules using the RMS and MIS systems to increase revenue

• Consulted on group travel ticketing and fares pricing optimization resulting in increased yield

• Optimized the business at a market level, studying booking profiles and price sensitivities to increase revenue

• Leveraged data sources to identify opportunities to increase revenue and decrease overcrowding at route and market levels; in addition, improved quality of data to enable more effective decision making

• Improved accuracy of forecast by 8% and quality of optimization processes to improve yield management process

• Improved the yield management reference data structure and implemented revenue maximization polices

MICRO-SYSTEMS INTERNATIONAL – Project Management Department LONDON, UK Assistant Project Manager & Business Analyst June 2009 - July 2010

• Facilitated, communicated, collaborated and negotiated between customer and technical teams to bring features to closure

• Managed / owned project scope, budget and schedule, delivery of a successful product, closure and documentation

• Liaised between different municipality groups and IT stakeholders collecting requirements, automating processes, training end users, and documenting workflows.

• Facilitated the definition of project scope and objectives by including all relevant stakeholders Manage changes to the project scope, project schedule, and project costs

• Coordinated internal resources and third parties/vendors for projects Established and maintain relationships with third parties/vendors

• Ensured resource availability and allocation, ensured that projects are delivered on time, within scope and within budget

• Analyzed business functions; elicited, gathered and documented high level and detailed level requirements in form of user stories leveraging use case scenarios

• Translated stakeholder requirements into various documentation deliverables such as functional specifications, use cases, workflow / process diagrams, data flow / data model diagrams.

• Led weekly meetings with developers and business units to discuss outstanding technical issues and deadlines.

• Coordinated project activities between clients and internal groups and information technology, including project portfolio management and project pipeline planning.

• Co - Authored and prepared Graphical depictions of Narrative Use Cases, created UML Models such as Use Case Diagrams, BPMN, Activity Diagrams and Flow Diagrams using MS Visio throughout the Agile methodology

• Assisted in creating Project Plan, Designed Requirements Planning and Management document

• Provided functional expertise to developers during the technical design and construction phases of the project.

• Collaborated with product owners to understand, translate, document, prepare and communicate project requirements with development teams

• Collaborated with development team leads, QA leads or software architect to ensure clear requirements for high quality, secure software implementation

• Provided a prioritized backlog of detailed user stories to the development team, and illustrated user stories with development team prototypes

• Served as the product owner on multiple Agile Scrum teams ADDITIONAL INFORMATION

• Passionate about travelling (visited over 75 cities in 9 countries in 4 different continents) gaining insightful and intellectual international experiences and learning about different cultures

• Investing in Emerging markets, opera singing, playing the violin and grand piano, Aston Trading

& Investment Society

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