Manager Sales
Resume:
Marlinda Merryman
****************@*****.***
April 2014 to February 2016- Trimac Transportation Inc.
ACCOUNT EXECUTIVE/CONTRACTS ADMINISTRATOR- Responsible for all contractual agreements between TTI and clientele. Including but not limited to, Transportation. Property leases, Amendments, Confidentiality Strike/Union regulations, and Renewals. Oversee the drafting, negotiation, communication and executing of multi million revenue producing contracts. Maintain accurate files and ongoing data base for each contract to include original contract, all correspondence, changes/deviations, amendments, clarifications, payment schedules. Collaborating directly with the Vice President of Marketing to establish positive working relationships and to warrant that all contract standards are being met consistently by all parties. Closely monitor billing specialist and audit quarterly for accuracy of contract guidelines. Participated in planning processes to anticipate upcoming needs; developed appropriate contracting strategies and worked to suggest the best contracting vehicle to minimize risk. Generate monthly reports to reflect business percentage and revenue to regulate efforts of all U.S. branches and meet company goals.
August 2011 to April 2014- InTown Suites Management Co, Inc.
SALES/SUPPORT MANAGER-Responsible for the operation and support of 11 properties throughout the Houston market. Duties include opening and closing responsibilities of assigned property, daily postings, reservations, guest related issues or complaints, assigning maintenance and housekeeping duties, performing quality assurance audits, Enter/receive purchase orders and shipments for supplies and contractors, daily cash intake and bank deposit, Accurately balance for midday and nightly transactions, answer multi line incoming phone line, promoting sales to maintain high occupancy levels, develop staff and ongoing training, maintain daily reports as need for Market Manager, weekly monitor salesmanship and knowledge of direct market competitors, and local marketing as needed.
May 2010 to August 2011- Chili’s Grill and Bar
MANAGER -Taking responsibility for the business performance of the restaurant; analyzing and planning sales levels and profitability. Organizing marketing activities. Preparing reports at the end of the shift/week, including staff and sales control. Creating and executing plans for profit and staff development. Setting budgets and forecasting. Managing a large staff and providing feedback and reviews. Responding to guest needs and complaints. Ensuring all company standards and rules are met. Recruiting, training and motivating staff.
May 2009 to August 2010- American Greetings
SERVICE REPRESENTATIVE- Covered territory and 23 locations. Set planogram, restock and order new merchandise. Coordinate team members for seasonal sets and take downs. Work with Store Management to maintain a good working relationship and keep integrity of merchandise to store expectations. Write credits, order new inventory, maintain time management reports, and communicate to team leader any specific needs of the area.
June 2008 to May 2010 – Einstein Bros Bagels and Café
GENERAL MANAGER - Responsible for entire restaurant. P&L, scheduling, staffing and training, payroll, customer service and hospitality. Ordering and maintaining inventory levels. High volume location with strong catering percentages. Local Marketing and promoting within the community. Responsible for maintaining a cost efficient work place with the budget restrictions and raising profit margins. Maintenance and service contracts to ensure all equipment and facility are kept at company standards.
September 2006 to June 2008– Sudie’s Catfish and Seafood House
AGM –BOH/FOH Manager, Responsible for all ordering of restaurant needs. All produce dry goods, seafood, etc. Daily Critical and food usage. Daily inventory and P&L. Manager kitchen help and daily prep needs. Responsible for the scheduling of all FOH staff. Promoting special events and customer satisfaction. On hands manager to assist in day to day operations of restaurant. Full Service Dining atmosphere with the capacity for large banquets and corporate events. Responsible for coordinating with client all details for the event, including menu planning, decorations, music, bar options, etc. Direct contact for offsite caterings, which could include not only the above, but scheduling valet parking, equipment delivery etc. Coordinate all in house events with the Kitchen Manager and GM to schedule staff accordingly and order as necessary. Schedule all banquet staff. Responsible for daily critical, ordering, inventory, cash handling, and oversee general operations of restaurant. Work BOH prep as needed to ensure client satisfaction with specs for the event. Attend Chamber and promotional events to market corporate and personal caterings.
July 2005 to September 2006 – Beyond Beaute Day Spa & Wellness Center
Area Director –Responsible for the day-to-day operations of 2 spa locations, reception, therapists, retail and support staff. Responsible to hire, supervise and coordinate activities of spa staff to ensure efficient operation and delivery of exceptional member and guest services. Provide ongoing motivation, team development and high standards of service. Implement a strategic plan to include marketing initiatives and staff training. Develop a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance. Develop and maintain monthly and yearly management reports outlining key facility statistics and a summary of daily operations. Develop and maintain accurate facility maintenance procedures and checklists. Maintain a monthly inventory of supplies, equipment, and or products. Maintain a fully staffed facility by recruiting, interviewing, hiring, and training all staff. Ensure the staff is fully knowledgeable on the use and benefits of services, products, programs, and activities by conducting regularly scheduled staff meetings and training workshops. Ensure the Spas are successfully positioned within the respective marketplace by completing a competitive analysis and determining strengths and weaknesses of all significant competitors. Establish service and retail goals for staff and provide guidance on how to achieve them. Ensure compliance with all state licensing and health requirements. Provide reservation procedures using spa software or a manual reservation system. Maintain all P/L statements and work to improve the bottom line. Design and Coordinate with other member’s fiscal budget.
June 1998 - July 2000 Brides Mart/Al's Formal Wear Webster Texas
Store Manager
Oversee all general operations of store. Responsible for staffing, inventory and budget. Ordering, maintaining and setting sales goals for staff and administering reviews. Increase store sales by 20%-30% over previous year, leading store in numerous sales categories.
July 1994 - June 1998 Bed Bath & Beyond Webster, Texas
Support Manager/University Trainer
Oversee hard lines and soft lines area in numerous stores. Merchandise and Planogram specialist. Maintain and track sales of hot sellers. Ordering and maintain stock levels. Manager of special order and bridal registry department. Store trainer for all areas of product knowledge. Assistant to Operations Manager for inventory specialist every 6 months. Increase store sales through the registry program and promotional events. Opened 3 locations.
May 1991 - July 1994 Venture Stores Houston, Texas
Department Manager/ Assistant Operations Manager
Oversee 8 departments In Store stocking supervisor. Planogram and merchandise reset. Electronic ordering and report maintenance. Maintaining staffing and scheduling. Visual manager and designer for soft lines area. Lowest inventory percentage loss in the company. Opened 4 locations.
References Available upon Request
Contact this candidate