Sales Customer Service

Jim Geary

*** ****** ***, *******, ** ***** 678-***-**** *******@*****.***

Sales Manager

Proven ability in inside sales to achieve excellent-dollar revenue gains. Offering an in-depth understanding of the sales cycle process and remain focused on customer trust-building throughout all stages.

EXPERTISE

Strong Nonwoven Expertise

Distributor Oriented

New Account Development

Sensitive To Different Cultures

Extensive Textile Background

Engaging Group presenter

Salesforce proficient

In-depth Retail Experience

PROFESSIONAL EXPERIENCE

Inclusive, loyal, and results-focused sales manager with experience in technical nonwovens, and

adhesive coatings, apparel fabrics, fabric dyeing, home furnishings, embroidery machines, and

consumer packaged products plus, someone who has worked for European-based textile companies and traveled to Asia for sourcing product and has spent much time in developing relationships with major apparel manufacturing and mass merchant accounts. Core competencies include:

Sales and Distribution Management. Successfully introduced a company’s nonwoven sales business model as well as managing its call center and developing a wet laid product increasing sales 10% and maintaining good profitability over a five year period during a seriously declining market.

Sales. Nurtured strong relationships with sports apparel and uniform corporate headquarters personnel at companies resulting in an increase of 25% in nonwoven sales with their international regional offices which previously was deteriorating due to poor customer relations.

Service Corporation International Houston, Texas 2015 - Present

Family Service Advisor

This is a company with 2,000 + locations and 20,000 employees serving the funeral, cemetery, and cremation

needs of 350,000 families throughout the USA.

Georgia Banking Company Atlanta, GA Dec. 2014 – May 2015

This is a privately-held banking institution in the Atlanta and Macon area which opened an insurance division to integrate healthcare insurance products in their offering to their account holders.

Financial Advisor

Introduced a new company to the insurance business of my network of policyholders accumulating $150,000 of new policy value in a few short months.

Combined Insurance Atlanta, GA Nov. 2013 – Dec. 2014

This is multi-national insurance company whose specialty is accident and health insurance.

Career Agent-

Fostered a robust, sustainable network of policyholders in the West Georgia area, leveraging strong listening skills, good presentation and closing skills in a previously declining and near dormant market.

JMG Consulting Enterprises Roswell, GA Sept. 2007 - Nov. 2013

Created a consulting firm when approached by the Nanofiber Ltd., a Thailand textile manufacturer, with an embroidery thread and nonwoven backing to penetrate North America in the career wear, golf headwear and apparel, sport shoes, emblem, medical, and filtration markets.

US Sales Director –

Responsible for developing sales to accounts such as Cintas; UniFirst, Aramark, Lands End, LL Bean, Oxford Industries, Cutter and Buck, New Balance, Reebok, and later to Williams Sonoma after having them perform trials at their various plants.

Madeira USA Laconia, NH Sept. 2006 – Sept. 2007

This is a European-owned textile company who developed a wet laid non-woven line and a direct competitor with Gunold USA which does $ 50 MM world-wide in Sales.

Division Sales Manager

Provided key information to develop a new wet laid non-woven line for roll goods and consumer packages consisting of wet laid and spun bond embroidery backings.

Surpassed sales budgetary goals by 10% mostly due to selling key manufacturing accounts in the Southeast region.

Conducted in-house sales seminars for all sales and customer service associates in the selling and educating customers on the use of non-woven in their customer’s embroidery operations.

Massachusetts Mutual Atlanta, GA Prior to Sept. 2006

This is one of the largest and most respected insurance companies offering life, accident, and health.

Insurance Agent

Completed the six months training cycle to become a career agent.

Gunold USA Kennesaw, GA

This is a European-owned textile company which is a leading supplier embroidery thread and non-woven backings to the retail and commercial embroidery industry with world-wide Sales of $ 35MM.

General Sales Manager

Successfully handled an $ 11MM sales budget by increasing sales 10% with a seriously declining market and a rising Euro which had increased operating costs over 30% during a five year period.

Upgraded the customer service department to an aggressive call center while doing the same for every key position including human resources, operations, purchasing and sales which enabled the company to become more compliant plus, it resulted in an increase of 10% in outbound Sales and brought shipping errors to less than 1%.

Education and Military Service

Bryant University Smithfield, Rhode Island BBA Marketing Major

Bryant University Smithfield, Rhode Island BSBA Marketing Major

Kennesaw State University Kennesaw, Georgia MBA 90% completed

United States Marine Corps Reserve Served six years Rank of Sgt. E-5

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