Human Resources

Becky Cross

**********@*****.*** *** Pisgah Academy Road, Decatur, TN 37322 423-***-****

SUMMARY

Efficient HR Manager/Generalist with expertise in developing and implementing HR plans and procedures smoothly and with little guidance. Promotes a team-oriented and open-door environment that is conductive to a successful staff. Offering 10 years of experience and knowledge in most all facets of HR. Comfortable with taking the lead in training, benefits, as well as most other HR duties.

HIGHLIGHTS

Staffing and Recruiting

Off-boarding and On-boarding

Benefit Administrator

Performance Management Strategies

Employment Law Knowledge

Employee Relations

Worker’s Compensation Administrator

Liability Insurance Administrator

Manager Coaching and Training

HRIS Applications Proficient

Payroll Expertise

Event Management

Employee Handbook Development

Safety

ACCOMPLISHMENTS

Organized a safety committee for the company and been a member since 2008.

Initiated uniform OSHA and other safety training programs and compliance.

Updated and added compliance issues into Employee Handbook.

Introduced employee booklets, mailings and single form enrollment for Open Enrollment for our organization.

EXPERIENCE

Santek Waste Services Inc Cleveland, TN

Human Resource Manager December, 2007 – August, 2016

Review federal and state laws to confirm and enforce company compliance. Conducted benefits administration for over 400 benefit-eligible employees, including open enrollment and claim issues. Answer employee questions regarding any of our company benefits and resolve any issues. Work with brokers and third party administrators on completion of annual 5500 reporting. Address inquiries from employees and management regarding new-hire activity and ongoing employee relation issues. Create and modify job descriptions within all departments. Work with senior-level management to create fair and consistent HR policies and procedures. Work with management on establishing consistent hiring practices. Created and manage more than 400 confidential personnel records. Process all personnel and salary changes stemming from merit increases, promotions, bonuses, and pay adjustments. Guide management of all HR operations, systems and programs for a new location within the company. Support employees at all levels, including executive leadership. Advise managers on organizational policy matters and recommend needed changes. Prepare and administer annual training week for all managers at the corporate office along with our operations upper management. Handle safety and liability issues, as well as start-up and continued involvement with company safety committee. Began working at Santek Waste Services as a Payroll/HR Specialist completing the biweekly payroll each pay period as well as handle all facets of HR and was later promoted to HR Manager.

Complete HR Dalton, GA

Payroll Lead (Manager) November, 2005 – December, 2007

Managed seven employees who processed multiple payrolls accounts each week. Developed policy/procedures manual and trained staff on AccountiX software. Managed the software conversion for the payroll system midyear. Investigated and resolved all payroll issues. Worked closely with the clients to maintain great customer service. Advised clients on any HR issues. Completed testing and became a CPP.

Optimum Staffing Cleveland, TN

Payroll April, 2005 – November, 2005

Responsible for accurately processing payroll for approximately 1000 employees. Responded to mail and calls concerning employee garnishments and income assignments. Worked with clients to resolve any problems concerning their account.

American Bicycle Company Ooltewah, TN

Administrative Assistant/Accounting October, 2001 – April, 2005

Communicate with sales department in coordinating returns and credit memos. Support accounting department in accounts payable and accounts receivable. Proofread and process legal documents concerning new customers. Review and place credit limits for customer accounts. Work with customers to reconcile accounts and examine any problems with their accounts. Assist the Controller with investigating problems with the general ledger.

EDUCATION

Dalton State College

Associate of Arts in Business 1989

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