Customer Service Microsoft Office
Resume:
NASHIELY MICHAEL
***********@*****.***
**** **** ******* **. *******, TX. 77521
OBJECTIVES
I aim to gain experience, new ideas and learn new skills that can help me improve in my future and with life goals. I am a dedicated and focused individual who excels at prioritizing, completing multiples tasks simultaneously and following through to achieve project goals. I believe there’s nothing better than having communication at the workplace along with exceptional customer service. I’m flexible, hardworking with a strong drive to succeed and make sure everything is up to business standards.
EDUCATION
Mira Costa College
9/2014-5/2015 (Not completed)
Child Development classes
Italian and Dance classes
Vista Adult School
8/2010-6/2011 (Administrative Assistant Certificate)
Microsoft Office Essentials Level-1
Advanced Microsoft Office Level-2
Accounting Fundamentals
Can type 52 Net Words per Minute
Rancho Buena Vista High School
2006-2010 (Graduated)
Teen Cyber Educator a program funded by Vista Community Clinic. We did over a 100 presentations to surrounding counties. We were featured in the local news and newspaper and a lot of peers looked up to us. This was all volunteer work during my Sophomore-Junior year.
EXPERIENCE
HBW
Office Assistant 1/2016-5/2016
A company focused in helping people build wealth by recruiting them into doing something more, our main priority was working side by side with AIG and ING.
I would call to check up on clients and see if they were attending the weekly meeting.
Mostly helping around the office with copying, scanning, faxing, filing and archiving both in file cabinets and computer files.
I would prepare application packets, fill out the applications, scan, email and/or send.
I’d also help by distributing the mail around the whole office and send out any mail that needed to be sent out.
Setting up coffee and bread for the meeting along with cleaning the conference rooms before and after the meetings.
JCPenney 760-***-**** 2555 El Camino Real, Carlsbad, CA.92008
Sales Expert 6/2013 – 12/2015
My main job was to greet, help customers and ring them up. I learned to be able to multi-task and truly be able to handle and run a department by myself. We always had to make sure to keep the fitting rooms clean, put away any clothes, check to see if there were any customers that needed specific help with anything. Use different sell tactics to be able to add more to what they already had. I was in charge of the Men’s department for a year where I had to make sure the department stays clean through-out the day, re-stocking and re-organizing. Setting up displays or moving merchandise around. I was also moved around since I am very adaptable and was able to work in any department of the store.
New York & Co. (Closed) 2525 El Camino Real, Carlsbad, CA. 92008
Sales Associate 1/2011-11/2011
Greet and help customers, offering our help with any type of clothes they were specifically looking for since it was office wear. Providing assistance in the fitting room’s and ringing up customers. Setting up merchandise displays, making sure the store is neat and organized.
Baby Gap 760-***-**** 5620 Paseo Del Norte, Carlsbad, CA. 92008
Sales Associate 10/2010-11/2011
Greet and help customers, show them different merchandise around the store to sell it. Letting them know about our sales and offering the fitting room. Anything Convincing people to open up a credit card account with us. Cleaning, re-stocking and organizing. Worked early morning shifts for shipments.
SKILLS
Knowledgeable with MS Word, Excel and PowerPoint
Professional phone etiquette and experienced with a multi-line phone
Exceptional Customer Service
Fluent in English and Spanish
Fast-learner and great attention to details
Excellent multi-tasker
Organization expert & cleanliness
Charismatic and confident public speaker
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