Office Customer Service

Daniela Spagnuolo

** ******** *****, ********, ******* L6S 4J4 647-***-****

*********@*****.***

Objective: S killfull and dedicated executive assistant with extensive experience in the daily operational and administrative functions in a highly confidential environment. Skills:

● Advanced/ Working knowledge of Office Applications, including W ord, Excel, PowerPoint, Outlook, Accpac,Quick Books, SAP and Simply Accounting.

● Excel in problem solving, project management and attention to detail/accuracy.

● Strong communication skills both written and verbal.

● Ability to handle simultaneous projects and meet deadlines effectively.

● Able to work in a fast paced environment.

● Fluent in English and Italian and type 90 120 wpm.

● Take pride in my work and it is a must to be punctual. Experience:

Green Valley Flooring (2013 Present)

Office Manager/Accounting Payable/ Receivable Administrator

● Accounts Payable and receivable using SAP.

● Invoicing and posting daily, printing and emailing monthly statements

● Daily deposit and monthly reconciliation.

● Health and Safety duties including, updating training records, revising health and safety policy to meet ministry standards, filling out customer requests for training. Performing Office and site inspections and holding JHSC meetings on a monthly basis.

● Managed the Senior Executives personal and business calendar and contact database on a daily basis.

● Coordinated meeting and appointments and assisted with meeting materials and agendas.

● Maintained and coordinated executive and senior management vacation, day to day meeting and travel schedules.

● Answering phones and filing, daily mail/ receive, screen and refer all inbound calls, and visitors to the office.

● Confirm and process orders through Accpac.

● Provide direct administrative support and office management support to all members of staff.

● Manage transport logistics for purchases.

● Maintain AS9100 and ISO customer document log.

● Customer service outgoing calls to existing and new clients, generating sales leads and new business.

● Cross trained in shipping and accounting duties.

● Present a positive and professional image perform team building and leadership activities daily. Campbell & Kennedy Electric, Concord (2008 2013)

Executive Assistant to Preventative Maintenance Department

● Provide administrative support to the manager including preparation and editing of routine correspondence, documents and spreadsheets as well as filing, faxing and photocopying.

● Schedule meetings, shutdowns, maintenance, travel arrangements and order office supplies.

● Provide assistance to the accounting department, assisting with A/P, A/R and payroll, especially during our fiscal year end.

● Prepare promotional and client information packages.

● Perform all health and safety duties as required, including scheduling of necessary training and enforcing any guidelines set forth by the ministry. which include making sure the company and all job sites have the proper posters, PAP, address injuries in a timely basis and ensuring the office is also following the rules set out in the occupational health and safety act.

● Maintain the computerized maintenance and data management system that is in place.

● Sending out tenders, preparing closeout documents for projects department, including reading as built drawings.

● Reception relief as required.

Percon Construction, Mississauga (2002 2008)

Office Coordinator

● Accounting duties, including payroll for 40 employees and entering invoices, purchase orders and work orders daily.

● Typing letters and correspondence.

● Verifying orders, banking and daily deposit.

● Opening and sorting mail as well as ordering office supplies.

● Filtering calls and sorting and responding to emails.

● Typing out deficiency lists.

● Filing, faxing and general office duties.

Education:

1997 Notre Dame Secondary School

High School Diploma – Graduated with Honors

References Available Upon Request

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