Career Summary

Candidate with pleasing personality and a desire to apply expertise in order to meet the billing and administrative needs of a medical office facility. Invite new opportunities to apply capabilities in areas of payroll & accounts payable

Core Competencies:

Knowledge of medical terminology, experienced in billing and collection procedures, payroll

Possess pleasant personality with excellent telephone etiquette

Skilled in general office procedures, typing (50 wpm), 10 key (touch), office organization, accuracy in data entry and record keeping

Proficient in computer applications: Kareo (Electronic Medical Software), MS Word, PowerPoint, Excel Spreadsheet and the Internet

Experience

Keith Kiser, MD

February 23, 2015 to August 26, 2016

Front Desk Medical Receptionist

Pleasantly welcomed & greeted arriving patients

Organized and maintained charts and office forms required for front desk activities

Effectively screened calls to appropriately schedule patients

Thoroughly and accurately verified insurance benefits aiming to avoid potential billing issues

Successful in claim reimbursement by using proactive measures in billing procedures resulting in effectively keeping Accounts Receivable down (under 20 days)

Accurate input of daily charges and balanced encounters, payments, & cash drawer

Trained in back office medical assistant duties: checked urine dipsticks, patient intakes, manual blood pressure, drawing blood, and patient shots

June 2002 to June 2014

Teacher - PreK-10th grade

Taught my own children using a comprehensive Christian curriculum

Developed an eight-subject, Bible-based Pre-K curriculum with a Scope & Sequence–included book and computer instruction taught to children in my home using various teaching aides.

Prepared daily progress and accomplishments to parents for all students, maintained weekly folder of completed workbook pages, memory lists, and awards & achievements

Administered full day childcare to 40+ children (over 12-year period) in my home. Also provided after school tutoring

Radiology Associates, LLP

July 1999 to May 2002

Insurance Specialist

Researched Medicaid & Crime Victim accounts and obtained necessary documentation to compile appeal packet

Prepared & submitted appeals for all Medicaid accounts

Analyzed aged accounts and rebilled as necessary to obtain payments

Called on all private accounts - set up payment schedules

Medshares Home Care

July 1994 to May 1999

Business Office Manager/Office Supervisor

Supervised clerical staff, processed payroll (30+ employees), managed Accounts Receivable: Received the Accounts Receivable Awards for 1994 & 1995 in recognition for keeping A/R days below 50

Proactively audited charts ensuring all doctor orders received for accuracy in billing

Obtained benefits for Private Insurance and Medicare

Prepared Statistical Reports, submitted online Medicare adjustments, assisted Branch Manager in other duties

David J. Shannon, MD/Coastal Bend Hospital

December 1989 to March 1994

Medical Office Receptionist

Answered patient calls, scheduled appointments, surgeries, labs, and other appointments for 3 hospitals and 2 offices

Coded & billed Medicaid, Medicare, and Private Insurance claims electronically

Submitted Medicaid & Private Insurance appeals, input of daily payments

Logged and balanced weekly/monthly day sheet ledgers, made bank deposits

Education

Del Mar College, Corpus Christi, Texas 1991-1996

Pre Nursing courses, college basics completed and job related courses in computer and Medical Terminology

Graduated Ingleside High School, Ingleside, Texas 1987

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