Customer Service Engineer

DeMarcus A. B.Gaddy

**** ******* *****, *********, ** 30294

770-***-**** Home, 678-***-**** Cellular

**************@*****.***

Objective: Dependable enthusiastic worker with more than 5 years of experience seeking a warehouse or dock position. Self –starter dedicated to achieving high quality results.

Professional Experience:

Inventory Personnel : Parts Authority February 2016-Present

. Pulled accuracy counts

. Make sure all orders are correct for schedule delivery

. Inventory Control

. Scan all parts for proper delivery

. Routinely use of forklift and pallet jack

Maintenance Worker: Anointed Vessel Cleaning Company January 2015-Present

Routine cleaning for several office buildings

Dusting

Waxing floors

Window cleaning

Sanitation Engineer: Kabobs January 2015-August 2015

Maintain all equipment for delivery

Repair or replaced all defected parts for carts

Conducted weekly and monthly inventories

Loader: Diaz Foods Warehouse-March 2012-November 2014

Pulled all customer orders accurately. Maintain adequate production to meet service schedules and customer commitments.

Perform work in timely manner.

Efficiently sort, handle and load freight.

Scan all freight for proper delivery.

Routinely use pallet jacks and forklifts.

Familiar with hazardous material freights.

Loader: TGI Glass Corporation-February 2011-February 2012

Assorted glass and metal according

Inspected glass and metal according to policy and procedures. l according to company specification.

Checked for physical damage and discoloration.

Loaded all glass and metal for time sensitive delivery.

Regular use of forklift and pallet jacks.

Meet all deliveries and customer deadlines in timely manner.

Shift Supervisor: Dollar General-May 2010-February 2011

Increased customer service survey to 95%.

Cash management thru bank reconciliation.

Merchandising of all new and old products.

Maintain all weekly plan-o-grams.

Perform weekly and monthly inventories.

Trained all new employees.

Maintain all price changes.

In charge of store appearance.

DeMarcus Gaddy Page 2

Education: Fort Valley State University- August 2008-May 2010

Courses:

Business Management

College Algebra

History

Public Speaking

Economics

Biology

Language Arts

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