Manager Customer Service

RESUME

Mukesh Singh

C-**/*** Chandresh Hills Co-op, HSG Society,

Shirdi Nagar, Nalasopara (E) – 401203, thane

M: 918*********

E: ****************@*****.***

PERSONAL SUMMARY

A multi-skilled, hardworking and efficient warehouse manager with a proven track record of ensuring the smooth functioning and running of all warehouse concerning activities. Able to follow standard operating procedures and work in a methodical and tidy manner. Possessing a comprehensive understanding of material / stock management techniques and inventory control methods and procedures. Now looking for a suitable position with a company which offers genuine room for progression and where I can make a significant contribution.

CAREER HISTORY

Distribution Company

WAREHOUSE MANAGER - May 2016 - Present

Working as part of a team in a busy distribution centre, under the guidance and supervision of a warehouse manager or supervisor. Involved in moving stock around manually and carrying out all orders effectively.

Work Experience:

1. Acro Engineering company Sales Executive 1st Oct-09 to 10th May-10

2. GATI Limited, (Mumbai) Executive 6th Jun-10 to 27th May-12

3. GATI kwe Limited, (Hydrabad) Executive 4th Jun-12 to 27th Jul-13

4. Adani wilmar ltd (Navi Mumbai) Depot Incharge 1st Aug-13 to 15th Nov-13

5. Adani wilmar ltd (Vasai Mumbai) Depot Incharge 16th Nov-13 to 15th May-15

6. Mitsubishi Electrical India Depot Incharge 16th May-15 to 4th Oct-15

7. Adani wilmar ltd (Navi Mumbai) Warehouse Manager 7th Oct-13 to Till

Duties:

Receiving, moving, checking and storing incoming goods.

Checking and inspecting goods received and ensuring they are of accurate quantity, type, and also acceptable quality.

Packaging and labelling products before they are dispatched.

Helping to ship out over 500 lines every day.

Picking and packing products.

Selecting space for storage and arranging for good to be placed in the designated areas.

Making sure that all inventory processes are completed on the same day.

Loading and unloading lorries, vans and other vehicles.

Maintaining and servicing warehouse tool, machinery and trucks.

Labelling goods that have arrived at the warehouse.

Operating a forklift, boom truck and front-end loader.

Welcoming and helping clients who visit the branch.

Contacting transport companies and coordinating dispatch and delivery with them.

Preparing deliveries for the van drivers.

Moving and organising stock.

Supervising the work of junior staff.

Ensuring a clean and safe workhouse for staff to work in.

Storing stock away safely.

Removing hazardous products from the warehouse.

Occasionally selling goods over the trade counter.

Signing off and replenishing stock.

Using Mechanical Handling Equipment i.e. fork lift trucks to move goods around.

Monitoring stock levels.

Moving items through the warehouse from receipt to despatch to customers.

Occasionally delivering stock to shops and retail outlets.

Accurately updating all data into computer and manual recording systems.

PROFESSIONAL EXPERIENCE

Competencies:

Knowledge of supply chain management and related fields.

Have excellent numeracy, literacy and organisational skills.

Delivering excellent customer service to clients who visit the warehouse.

Physically fit and able to lift and move heavy packages and objects.

Ability to follow processes and procedure accurately.

Can use a RF gun.

Experience of Excel and other specialist stock tracking software.

Strong problem solving skills.

A comprehensive understanding of safety procedures.

Personal:

A good team player.

Willing to work overtime at short notice.

Able to work shifts.

Have a meticulous and efficient work ethic.

Attention to detail.

KEY COMPETENCIES AND SKILLS

Administrative duties

Stock management

Delivery of products

Stock taking

Shipping and receiving practices.

ACADEMIC QUALIFICATIONS

V.B.S PURVANCHAL University 2007 – 2009 BA

U.P BOARD 2003 - 2005

Technical Skills:

i)MS Office,

ii)Office Org

iii)ERP

iv)SAP

Personal Information:

Nationality: - Indian

Date of Birth: 6th Jan 1988

Language Proficiency: English & Hindi.

Declaration

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

MUKESH KUMAR SINGH

Contact this candidate