Microsoft Office Customer Service
Resume:
Randy W. Kestner Jr.
**********@*****.***
https://www.linkedin.com/in/randykestner
PROFESSIONAL SUMMARY: Security Management Professional and Military Veteran with 4 years of proven experience in the United States Marine Corps and 8 years of Experience with Professional Security Organizations. Accomplished measurable results while leading teams of 30 in a dynamic, fast - paced environment. Possess a comprehensive background in Security Operations and Weapons Training derived from conducting domestic and global operations in Thailand, Okinawa, Japan, Rome, Saudi Arabia, and Iraq. Managed risk upon multiple lines to protect assets property and equipment valued over $20M while meeting the expectations of senior leadership. Possess extensive knowledge in Strategic Planning, Surveillance, and Special Event Security. Working knowledge of Ccure 800, Ccure 9000, Pegasus, Pelco and Senstar security monitoring systems Recipient of multiple awards for outstanding performance and professionalism in the United States Marine Corps. Career supported by extensive security experience and Professional Security Certifications
Security Planning
Capital Budget Manager
Security Assessments
Proven Leadership
Data Analysis
Training and Development
Policy Implementation
Organization/Communication
Microsoft Office Suite
PROFESSIONAL EXPERIENCE
Westminster at Lake Ridge – Lake Ridge, VA 01/2016 -08/2016 Security Manager
Maintained 24/7 physical support for a 62 acre Senior Living Community.
Implemented new policies and procedures for the security department.
Created a structured CCTV system for the campus to ensure safety for staff and residents.
DUMBARTON OAKS; Trustees of Harvard University – Washington D.C. 2012 – 2016
Security Supervisor
Provided 24/7 on call physical support for a 17 acre facility that includes a Museum, Professional Studies Library, and Professional Garden
Managed and mentored 36 Officers on systems, procedures, and customer service; professional supervised a national historic site worth 20 million with zero safety incidents
Trained 36 new Officers annually on site procedures, systems, post orders and duties; detained an average of 30 trespassers annually
Supervise security for 5 to 10 special events annually; Symposiums, Conferences and Public Lectures.
Monitor physical security systems, access control, daily logs, and CCTV systems to ensure that all systems are working properly and that all people and property are safe
Conduct annually training on updated operational procedures, post orders, electronic systems and licenses.
G4S SECURE SOLUTIONS – Crystal City, VA 2008 – 2012
Customs Protective Officer & Supervisor
Provided 24/7 support for the facility and Officers on operational issues
Mentored and trained incoming officers on site procedures and duties, integrating them into the work unit.
Conduct patrols Monitor physical security systems, access control, daily logs, and CCTV systems.
Managed schedule and payroll for all 20+ officers with a budget of 500 K annually; created an Excel scheduling format created for weekly schedules and ADP payroll systems which was adopted by the organization
Awarded Most Proficient Security Team for fiscal year 2010; team was noted for least amount of overtime and Officers were continually going above the call of duty
UNITED STATES MARINE CORPS – Various Locations 07/1987-08/1991
Marine Infantry & Security
Led, mentored, trained, and communicated daily with up to 4 personnel in an infantry unit; resulted in zero loss of equipment or safety incidents
RANDY W. KESTNER JR., PAGE TWO
Conducted regular maintenance on assigned vehicle and sensitive equipment valued at $250K
Integrated risk management process into operational planning for over 100 assignments in Desert Strom; proven ability to lead under stressful and time critical conditions
Participated in joint exercise “Cobra Gold’ with forces from the Thailand Army
EDUCATION
Diploma, Fairfax High School, Fairfax, VA
CERTIFICATIONS
Firearms Safety & Procedures Certificate, International Firearms Specialist Academy
Cultural Property Protections, International Foundations for Cultural Property Protections
AED, CPR, and First Aid, American Heart Association
Security Officer Management Course, Washington D.C. Officer Management Branch
Special Operations Rescue Swimmer, USMC
Rifle & Pistol Certification, USMC
First Responder Course, USMC
AWARDS
Certificate of Achievement, USMC
Combat Actions Ribbon, USMC
Recruit Honor Graduate, Chesty Puller Award
SKILLS
Software: Microsoft Office (2003, 2007, 2010), SharePoint
Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 10
VOLUNTEER
Wounded Warrior Project
Military Order of the Purple Heart of the U.S.A., Inc.
Children’s Hospital of the King’s Daughter
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