Lisa N. Allen
**** **** ***** ****** • Cleveland, OH 44111 • 440-***-**** • ********.**@*****.*** • www.linkedin.com/in/lisanallen
CAREER SUMMARY
Purchasing professional with extensive experience in the identification and buying of products and equipment. Skilled at data analysis to identify improvement areas and develop solutions. Adept at managing multiple vendor lines that produce millions in inventory and sales. Record of establishing a rapport with customers and vendors to ensure long-term relationships. Demonstrated results in:
• FORECASTING • INVENTORY CONTROL • VENDOR RELATIONS
• STOCK ROTATIONS • MARKET TRENDS RESEARCH • COLLECTIONS
• SALES TRACKING • POLICIES/PROCEDURES CREATION • EMPLOYEE SUPERVISION
EXPERIENCE
VERITIV COMPANY - Valley View, Ohio April 2014 to July 2016
Replenishment Support Coordinator
Monitored purchase orders of $6M annually
Confirmed open orders with 50+ vendors ensuring pricing, product and ship dates were accurate
Reviewed daily past-due item reports to call on items that should have been received and to expedite/adjust the shipment or ship dates
Processed item cost changes by verifying new cost with vendor and making adjustments in the system
Provided customer service to our internal sales group, informing them of cost changes or shipment delays on their existing orders; relayed pertinent information to upper management when deemed necessary
Assisted buyers with invoice discrepancies by verifying costs, arranging returns or obtaining proof of delivery
TRIMARK SS KEMP & CO - Cleveland, Ohio January 2008 to January 2014
Sr. Credit/Claims Specialist
Processed credits for product and/or freight damage, (ranging from smallwares to heavy equipment)
Maintained excellent customer relations for the purpose of correcting mis-shipments or damaged items
Managed freight pick-up/deliveries at customer sites
Oversaw the transfer of equipment tool boxes valued at $8K total between job site for contractor use
Collaborated in the development of a new customer return policy
Completed customer credits that exceeded customer expectations
Assisted with reporting credit limits to accounting
Managed vendor debit billbacks valued at $2M annually
Handled processing vendor credits valued at $120K annually
Participated in annual physical inventory
Supervised one person acting as the Senior Specialist
SS KEMP & CO - Cleveland, Ohio September 1995 to June 1996
Equipment Buyer
Managed the purchase of all equipment, exceeding $6M in inventory, to support sales
Partnered with sales to forecast and maintain appropriate levels of inventory
Identified slow moving inventory and processed quarterly returns
Verified inventory that was obsolete and worked with wholesalers to reduce it
Worked closely with vendors to obtain value pricing and improve freight costs
Evaluated sku’s to ensure correct items were stocked
Handled return authorizations for sales
Lisa N. Allen Page 2
FIRSTOP COMPUTERS - Solon, Ohio January 1995 to September 1995
Purchasing Manager
Supervised 8 employees
Handled inventory issues, including sourcing products from other branches to overcome shortages
Provided customer service
Maintained appropriate inventory levels
Processed quarterly returns
Collaborated with marketing to create sales flyers and promos
Held weekly sales meetings
PIONEER STANDARD ELECTRONICS - Cleveland, Ohio June 1990 to January 1995
Asset Management Coordinator
Prepared monthly inventory/gross profit reports for upper management
Identified obsolete inventory and notified the appropriate departments
Worked with accounting to correct pricing problems on specific items
Tracked sales for management
Corrected item descriptions and pricing to ensure accuracy
Reviewed daily inventory levels
EDUCATION & TRAINING
JOHN CARROLL UNIVERSITY - University Heights, Ohio Spring 1990
Bachelor of Science in Business Administration, Marketing
DALE CARNEGIE SEMINAR - Cleveland, Ohio
Effective Speaking and Human Relations