Lisa N. Allen

**** **** ***** ****** • Cleveland, OH 44111 • 440-***-**** • acwqqj@r.postjobfree.com • www.linkedin.com/in/lisanallen

CAREER SUMMARY

Purchasing professional with extensive experience in the identification and buying of products and equipment. Skilled at data analysis to identify improvement areas and develop solutions. Adept at managing multiple vendor lines that produce millions in inventory and sales. Record of establishing a rapport with customers and vendors to ensure long-term relationships. Demonstrated results in:

• FORECASTING • INVENTORY CONTROL • VENDOR RELATIONS

• STOCK ROTATIONS • MARKET TRENDS RESEARCH • COLLECTIONS

• SALES TRACKING • POLICIES/PROCEDURES CREATION • EMPLOYEE SUPERVISION

EXPERIENCE

VERITIV COMPANY - Valley View, Ohio April 2014 to July 2016

Replenishment Support Coordinator

Monitored purchase orders of $6M annually

Confirmed open orders with 50+ vendors ensuring pricing, product and ship dates were accurate

Reviewed daily past-due item reports to call on items that should have been received and to expedite/adjust the shipment or ship dates

Processed item cost changes by verifying new cost with vendor and making adjustments in the system

Provided customer service to our internal sales group, informing them of cost changes or shipment delays on their existing orders; relayed pertinent information to upper management when deemed necessary

Assisted buyers with invoice discrepancies by verifying costs, arranging returns or obtaining proof of delivery

TRIMARK SS KEMP & CO - Cleveland, Ohio January 2008 to January 2014

Sr. Credit/Claims Specialist

Processed credits for product and/or freight damage, (ranging from smallwares to heavy equipment)

Maintained excellent customer relations for the purpose of correcting mis-shipments or damaged items

Managed freight pick-up/deliveries at customer sites

Oversaw the transfer of equipment tool boxes valued at $8K total between job site for contractor use

Collaborated in the development of a new customer return policy

Completed customer credits that exceeded customer expectations

Assisted with reporting credit limits to accounting

Managed vendor debit billbacks valued at $2M annually

Handled processing vendor credits valued at $120K annually

Participated in annual physical inventory

Supervised one person acting as the Senior Specialist

SS KEMP & CO - Cleveland, Ohio September 1995 to June 1996

Equipment Buyer

Managed the purchase of all equipment, exceeding $6M in inventory, to support sales

Partnered with sales to forecast and maintain appropriate levels of inventory

Identified slow moving inventory and processed quarterly returns

Verified inventory that was obsolete and worked with wholesalers to reduce it

Worked closely with vendors to obtain value pricing and improve freight costs

Evaluated sku’s to ensure correct items were stocked

Handled return authorizations for sales

Lisa N. Allen Page 2

FIRSTOP COMPUTERS - Solon, Ohio January 1995 to September 1995

Purchasing Manager

Supervised 8 employees

Handled inventory issues, including sourcing products from other branches to overcome shortages

Provided customer service

Maintained appropriate inventory levels

Processed quarterly returns

Collaborated with marketing to create sales flyers and promos

Held weekly sales meetings

PIONEER STANDARD ELECTRONICS - Cleveland, Ohio June 1990 to January 1995

Asset Management Coordinator

Prepared monthly inventory/gross profit reports for upper management

Identified obsolete inventory and notified the appropriate departments

Worked with accounting to correct pricing problems on specific items

Tracked sales for management

Corrected item descriptions and pricing to ensure accuracy

Reviewed daily inventory levels

EDUCATION & TRAINING

JOHN CARROLL UNIVERSITY - University Heights, Ohio Spring 1990

Bachelor of Science in Business Administration, Marketing

DALE CARNEGIE SEMINAR - Cleveland, Ohio

Effective Speaking and Human Relations

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