Customer Service Medical
Resume:
Veronica Hernandez
*********************@*****.***
Objective
Seeking a Unit Secretary position with your company. Offering demonstrated clerical skills along with a solid ability to work in a flexible manner to manage a successful medical unit.
Professional Skills
Data Entry
Power Chart
Customer Service Skills
Transcribe Doctors orders
Filing/Editing
Typing Skills
Office Procedures
Telephone Skills
PBX Operator Skills
Stock Medical Supplies
Medical Terminology
Pulse Software
Education
Hardee Senior High School/ 1986 - 1990
Wauchula, FL 33839
Employment Skills
6+ years’ experience performing clerical tasks in healthcare settings
Highly skilled in greeting patients, and preparing and compiling record of the facility
In-depth knowledge of software associated with clerical tasks and maintaining records
Hands-on experience in helping nurses with performing daily tasks including taking patients’ vitals and copying records from the nurses’ record onto patient files
Ability to take phone calls and provide necessary information
Thorough understanding of different mind sets and psychological care needed for patients and the ability to deal with them
High commitment to serving patients over the years
Good ethical conduct and integrity
Ability to meet all physical requirements of the position
Bilingual: English and Spanish
Employment History
Unit Secretary - Bartow Regional, Bartow, FL
12/14-Present
ICU Unit Secretary - Physicians Regional, Naples, FL 239-***-****
04/07 -12/13
Medical Secretary - Nephrology and Hypertension Specialist, Naples, FL 239-***-****
01/07-03/07
SICU Unit Secretary - Naples Community Hospital, Naples, FL 239-***-****
03/01-11/05
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